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Sofitel Wellington

5.0 star property
5-star luxury hotel near Lambton Quay

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Wellington

Breakfast, lunch, dinner served; international cuisine
Exterior
Superior Room, 2 Single Beds
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
11 Bolton Street, Wellington, 6011
  • Wellington Central Business District
    1 min walk
  • Lambton Quay
    2 min walk
  • New Zealand Parliament Buildings
    3 min walk
  • Wellington (WLG-Wellington Intl.)
    18 min drive

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Garden view

Superior Room, 1 King Bed

  • 28.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club Lounge Access

Luxury Room, 1 King Bed, Club Lounge Access | View from room

Luxury Room, 1 King Bed, Club Lounge Access

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Queen Bed, Accessible (Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed (Club Access)

Executive Room, 1 King Bed (Club Access)

Executive Room, 1 King Bed (Club Access)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed

  • 20.0 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Wellington

Wellington CBD stay.A stay at this Wellington CBD hotel places you steps from New Zealand Parliament Buildings and within a 5-minute walk of Lambton Quay. Botanic Gardens and St Paul's Cathedral are also within half a mile (1 km).

What's nearby

  • Lambton Quay - 2 min walk - 0.2 km
  • New Zealand Parliament Buildings - 3 min walk - 0.3 km
  • Sky Stadium - 18 min walk - 1.5 km
  • Te Papa - 20 min walk - 1.7 km
  • Courtenay Place - 4 min drive - 2.2 km

Getting around

  • Wellington Station - 7 min walk
  • Wellington Intl. Airport (WLG) - 18 min drive

Restaurants

  • ‪Lambton Square Pharmacy - ‬5 min walk
  • ‪The Old Bailey - ‬3 min walk
  • ‪Where's Charlie? Fine Vietnamese Cuisine - ‬3 min walk
  • ‪Sir Breadwins - ‬3 min walk
  • ‪Angry Ramen - ‬2 min walk

About this property

Sofitel Wellington

5-star luxury hotel near Lambton Quay
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, multilingual staff, and a garden are also featured at the luxury Sofitel Wellington. Parking is available for a fee.

This 5-star Wellington hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 13 levels
  • Built in 2016
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel Wellington offers 129 accommodations with minibars and safes. Beds feature premium bedding. 48-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Wellington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (NZD 55 per night)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: NZD 45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 48-inch LCD TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45 per person
  • Valet parking fee: NZD 55 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sofitel Wellington Opening July 2016 Hotel
Sofitel Opening July 2016 Hotel
Sofitel Wellington Opening July 2016
Sofitel Opening July 2016
Sofitel Wellington Hotel
Sofitel Wellington Opening July 2017 Hotel
Sofitel Opening July 2017 Hotel
Sofitel Wellington Opening July 2017
Sofitel Opening July 2017
Sofitel Wellington Opening October 2017 Hotel
Sofitel Opening October 2017 Hotel
Sofitel Wellington Opening October 2017
Sofitel Opening October 2017
Sofitel Wellington (Opening July 2017)
Sofitel Wellington (Opening July 2016)
Sofitel Wellington (opening June 2016)
Sofitel Wellington (Opening October 2017)
Sofitel Wellington Hotel
Sofitel Wellington Wellington
Sofitel Wellington Hotel Wellington

Sofitel Wellington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 445 out of 609 reviews" "
Rating 8 - Good. 110 out of 609 reviews" "
Rating 6 - Okay. 32 out of 609 reviews" "
Rating 4 - Poor. 10 out of 609 reviews" "
Rating 2 - Terrible. 12 out of 609 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was particularly attentive and friendly. The hotel breakfast was one of the best I've ever had. I would go out of my way to book this hotel again on a trip back to Wellington.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the breakfast, which had an extensive selection of hot and cold options and local produce.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Stayed 3 nights in Apr 2024

10/10 Excellent

Meritiana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and very attentive staff. The staff is what my stay enjoyable. When we arrived we had several problems. First, the room wasn't large enough to accommodate 3 adults. The staff upgraded us twice before we were satisfied. They blamed Expedia for this mistake. Of course this was for a cost. After having trouble finding the hotel, the parking was a disaster. Parking is on street, but there are restrictions during the day hours. We ended up accepting valet parking, but again at a cost. So overall the stay started poorly, but again I'll say the staff made it enjoyable. Very professional and well mannered.
Stayed 3 nights in May 2024

10/10 Excellent

Lijun

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the time in Central Wellington. Ideal place to stay with great facilities , restaurants and so convenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly an helpful staff , great location
Stayed 1 night in Apr 2024

10/10 Excellent

yuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Alvina

Liked: Cleanliness, staff & service
Smallest Sofitel rooms I’ve ever experienced from this chain. Quite a walk to central area for dining or sightseeing.
Stayed 3 nights in Apr 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Julie

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok stay
Beautiful hotel in a very convenient location. Front desk staff wasn't very welcoming and the bed was too old it's already sinking.
Stayed 2 nights in Mar 2024

4/10 Poor

Kerry Barris

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Substandard. Def shouldn’t be five stars .. more like 3. Didn’t even have a heated towel rail. No real milk for tea. Tiny room. Shocking room service menu .. quiche Lorraine, burgers, fish & chips and club sandwich.. really??? More like a 70’s motor lodge. No salad or soup of lean meats or curry just a cheap menu that you would expect from a low rent takeaway bar. Not eve complimentary water. 3 stars at best. Will never stay here again. Sofitel should be ashamed def not up to their usual standard. I’d drop this branch!!
Stayed 2 nights in Mar 2024

10/10 Excellent

roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms!!! I was staying in the Executive room with Club access. I love the evening happy hour from 5 to 7, it did indeed make me happy! Staff is very friendly and accommodating. Location is Fantastic!! Walking distance to Lambton Quay, Cuba Street, the National Museum, and Waterfront!! I would highly recommend Sofitel for your next stay in Wellington!
Stayed 2 nights in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Bad parking.
Excellent comfortable hotel. We did not eat at the hotel and were only there overnight. Parking is an issue. Its on a steep hill with limited street parking which is free 8pm-8am if you can find somewhere close by. Outside those hours it is 2 hour paid parking so you need to leave or move. Valet was $55. Self parking nearby but the entrance was too low for my mid size SUV. Who would design such a place?
Stayed 1 night in Mar 2024

6/10 Okay

Andrei

Stayed 1 night in Mar 2024

10/10 Excellent

Steve, Corsham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are not many good 5 star hotels in Nee Zealand, but this is a good one. Wonderful beds, great staff, lovely breakfast. You can tell this is a good hotel as it’s full of corporate guests. I would definitely come back again
Stayed 3 nights in Mar 2024

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great Sergio, Holi and duty manager I think it was Arash please forgive me if I got your name wrong.Helped to set up a transcontinental job interview.It was just great ! Rooms spotless complementary range great.I would recommend it the staff are great. Holi went out of her way after booking error so I had a room and bed to stay in - wonderfully after a long drive.Impressive teamwork - thank you to the girl from Montana who was just lovely I must visit that big sky area some day.May you all be blessed - so so happy !
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful one night stay
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Stayed 1 night in Feb 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Short staffed, but pleasant
Got in at 3pm after a late arriving flight. We were told our room wasn't ready, which considering the price was unacceptable. After sitting in the club for 5 minutes, the front desk assistant came through and said our room was now ready, but just handing the keys and telling us the floor, then ran off - obviously they were understaffed. No assistance with the luggage or anything else. Far from the other Sofitels I have stayed at in Asia. Very expensive for a 3.5-4 star experience. The dining area was nice and the staff seemed friendly. The location is good as it's close, but not as close as the Intercontinental (which does have excellent service too). The rooms were nice, although the AC was not working particularly well, so in the afternoon when the sun hit the window the room became an oven, despite having the setting down as low as it would go. The rain shower head was about to fall from the ceiling too, but still worked luckily - it was very good. All up, a mixed experience. I prefer the Intercon for the same price. The trip got off to a bad start with the plane being late and we in turn were late for an appointment, the hotel don't know this but tell their staff, you don't know how bad a day your guests are having. Our's was a an inconvenient day that was made into a bad day by these gestures. They have a long way to go before they are close to their international brand standards.
Stayed 3 nights in Feb 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting and great accommodations! Would recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Parking is a challenge
Stayed 2 nights in Feb 2024

10/10 Excellent

Sally, Chippenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented hotel in a central position in Wellington. Lovely choice of breakfast items each morning. Staff very attentive and helpful for things to do and choice of restaurants nearby. Staff were able to accommodate our request of a low floor room to enable us to use the stairs and not the lifts.
Stayed 2 nights in Jan 2024