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James Cook Hotel Grand Chancellor

4.5 star property
Family-friendly 4.5-star hotel near Carter Observatory

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Executive Twin Room
2 bars/lounges

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • Wellington Cable Car
    ‪1 min walk‬
  • Lambton Quay
    ‪7 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite

Living area

Suite

  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Terrace Room

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Wellington

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1005)
The price is CA $118
per night
CA $136 total
includes taxes & fees
27 Jan - 28 Jan
Novotel Wellington

About the area

Wellington

Wellington CBD stay.Within a 15-minute walk of this Wellington CBD hotel, you'll find Botanic Gardens and St Paul's Cathedral. Carter Observatory and Te Papa are also within 2 miles (3 km).

What's nearby

  • Wellington Central Business District - 1 min walk
  • Cuba Street Mall - 12 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk
  • ‪Collective Coffee Shop - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Family-friendly 4.5-star hotel near Carter Observatory
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

  • 269 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1972
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (NZD 30.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: NZD 35 for adults and NZD 17.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 610 out of 1277 reviews" "
Rating 8 - Good. 432 out of 1277 reviews" "
Rating 6 - Okay. 139 out of 1277 reviews" "
Rating 4 - Poor. 61 out of 1277 reviews" "
Rating 2 - Terrible. 35 out of 1277 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nova

Stayed 1 night in Oct 2024

8/10 Good

Thuy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good room and service, car park
Stayed 1 night in Oct 2024

10/10 Excellent

Nova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff and excellent location
Had the Junior Suite next to Harbour View Lounge . Roomy and comfortable with a nice view . Location was awesome . Lift in lobby went straight down to Lambton Quay so was close to everything . Service was excellent . The staff at desk, room service , cleaning , restaurant and bar were wonderful and the food was great. Would definitely stay again . Only downside was the lack of a door on the bathroom . I know the toilet was in a separate room but it’s still a bit odd to not have a door for the bathroom . However it didn’t ruin our stay nor will it stop us from staying again .
Stayed 4 nights in Oct 2024

8/10 Good

Brigid

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family weekend
This is a very convenient hotel in Wellington with accessible parking. The particular room was dated (but knew this from previous stays). It was clean and the shower was good with lovely Antipodes products in the bathroom. The air conditioning was noisy and it was difficult to hear television.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Stayed 1 night in Sep 2024

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, transport is close and easy access to CBD
Stayed 2 nights in Oct 2024

6/10 Okay

Christine

Travelled with group
Great location, just very dated and worn room
Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very comfortable stay. We had noisy neighbours (next room) in the early hours with shouting and slamming doors but obviously not the hotel’s fault. Room was lovely, shower pressure probably could use a little improving.
Stayed 1 night in Oct 2024

10/10 Excellent

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent. Highly recommended the harbour level suite. Great perk having the harbour lounge with complimentary drinks and snacks. View of Wellington harbour was amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

murray

Travelled with family
Excellent location, good size room, clean, comfortable beds, good view!
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Brody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, quiet and clean. Walking distance to shops, diners and the waterfront. Central location.
Stayed 5 nights in Oct 2024

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, property conditions & facilities
Have always had a positive stay
Stayed 3 nights in Oct 2024

8/10 Good

MARGARET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been updated recently and it looks good. The food as usual is up to standard. I would like to see the evening buffet come back on but the a la carte menu is comprensive. The breakfast buffet is back on though and good to see the chef cooking eggs to order. Love to watch him cooking eggs sunny side up. I wish I could do that
Stayed 1 night in Oct 2024

8/10 Good

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the city centre so the shops and cafes are close by. They have just finished renovating the rooms and they are looking good. The bathroom I found spacious and although I did not use the shower it is a nice large one. The staff are all friendly and helpful and the meals in the resturant are fresh and well cooked. I would like to see the evening buffet come back but the choice in the a la carte menu is also good Nice to see the breakfast buffet back though.
Stayed 1 night in Oct 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient position
Stayed 3 nights in Oct 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Great so close to TSB Arena
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracy

Stayed 1 night in Sep 2024

4/10 Poor

Karen

Stayed 1 night in Oct 2024

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs a major overhaul. Rooms were outdated, beds were very uncomfortable and breakfast buffet was expensive and very underwhelming. Most items were gone, cold and stale.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service, amenities
Great location, easy to access, free parking. Hotel is a bit “tired”. Easy access to main streets and food options. Perfect for us for an overnight stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
Great stay in the heart of the city. Excellent breakfast.
Stayed 5 nights in Aug 2024

8/10 Good

Anthea

Travelled with partner
It was all good but we didn’t eat there so couldn’t give an overall excellent.
Stayed 1 night in Oct 2024

8/10 Good

aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024