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Novotel Wellington

4.5 star property
4.5-star luxury hotel near Wellington Cable Car

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Photo gallery for Novotel Wellington

Exterior
Breakfast, lunch and dinner served
Exterior
View from room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
133 The Terrace, Wellington, 6011
  • Lambton Quay
    ‪3 min walk‬
  • Te Papa
    ‪15 min walk‬
  • Interislander Ferry Terminal
    ‪5 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, 2 Double Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room, 2 Double Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the area

Wellington

Heart of Wellington.A stay at this Wellington CBD hotel places you steps from Wellington Cable Car and within a 5-minute walk of Lambton Quay. Te Papa and Courtenay Place are also within 2 miles (3 km).

What's nearby

  • Lambton Quay - 3 min walk - 0.3 km
  • Te Papa - 15 min walk - 1.2 km
  • Courtenay Place - 18 min walk - 1.6 km
  • Sky Stadium - 5 min drive - 2.2 km
  • Interislander Ferry Terminal - 5 min drive - 4.2 km

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 16 min drive

Restaurants

  • ‪Lazy Juan - ‬2 min walk
  • ‪Thunderbird Cafe - ‬5 min walk
  • ‪Collective Coffee Shop - ‬2 min walk
  • ‪Sierra Cafe - ‬3 min walk
  • ‪The Long Bar on Brandon - ‬5 min walk

About this property

Novotel Wellington

4.5-star luxury hotel near Wellington Cable Car
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the luxury Novotel Wellington. For a fee, parking is available.

This 4.5-star Wellington hotel is smoke free.

  • 139 guestrooms or units
  • 10 levels
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Wellington offers 139 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Korean, Maltese, Spanish

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Property amenities

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (NZD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (31 inches high)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: NZD 90
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 90
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 37 per person
  • Covered valet parking fee: NZD 40 per night (in/out privileges)
  • Early check-in fee: NZD 90 (subject to availability)
  • Late check-out fee: NZD 90 (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Hotel Wellington
Novotel Wellington
Wellington Novotel
Novotel Wellington Hotel Wellington
Novotel Wellington Hotel
Accor Wellington
Novotel Wellington Hotel
Novotel Wellington Wellington
Novotel Wellington Hotel Wellington

Novotel Wellington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 430 out of 1003 reviews
Rating 8 - Good. 429 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

LEANNE

Stayed 1 night in Jan 2025

10/10 Excellent

Lyndo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Clean. Good on site restaurant
Stayed 2 nights in Jan 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to public transport, easy access to shopping. The room was spacious.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

6/10 Okay

shavin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Lift not working. We were not informed. I had mom with me who is 64yrs and we had to take stair down from level three. Property even doesn’t have a porter to assist. Despite stating that night dinning is available upon enquiring we were advise to use uber eats. Not a good experience for new year
Stayed 2 nights in Dec 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
It is a great location and an easy 2-minute walk into all the great shopping and restaurant district. Close to Ferry Terminal. Excellent cafe Oranga across the road for breakfast. The gym is too small, but the location makes it worth it.
Stayed 1 night in Dec 2024

6/10 Okay

vyom

Stayed 4 nights in Dec 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
A few minute's drive from the Ferry terminal to the hotel, which is excellent. Our Ferry was late, but the check-in desk was accommodating, professional and made us feel very welcome in the early hours of the morning. Excellent valet services, given we had three surf boards on the top of a Ranger. Room was warm and clean.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 2 nights in Dec 2024

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stopover in Wellington
A great based in the centre of Wellington
Stayed 1 night in Dec 2024

10/10 Excellent

Yueyi

Stayed 2 nights in Dec 2024

8/10 Good

Michaela

Stayed 1 night in Nov 2024

10/10 Excellent

Brittany

Liked: Staff & service, property conditions & facilities

8/10 Good

Katherine

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Laura Vanesa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location, very helpful and friendly staff. Highly recommended. Very good dining. The only downside was a lot of dust inside the trim including carpet. Being allergic I had to up medication as while I cleaned the dust on the furniture I could not do anything hung with the carpet.
Stayed 2 nights in Dec 2024

8/10 Good

Craig

Stayed 1 night in Nov 2024

6/10 Okay

Aaron Wilton

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
A
Stayed 2 nights in Dec 2024

8/10 Good

Marie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Convenient location, well appointed rooms but mattresses seem to be old and soft- need replacements.
Stayed 1 night in Dec 2024

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great breakfast buffet, friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Upinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable stay and the room was very spacious and absolutely clean , we will certainly stay again in this hotel whenever we come again to Wellington
Stayed 2 nights in Nov 2024

6/10 Okay

John, Falls Church

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Not a 4 star hotel. Air conditioning did not work well, room safe was not operational, bed was lumpy. Staff was helpful, breakfast good, and location is fine. It needs significant improvements to rate 4 stars. We have stayed at other Novotel hotels and have been satisfied - but not this time.
Stayed 2 nights in Nov 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

8/10 Good

Laura, Phoenix

Liked: Staff & service
Expedia offered a reservation for a king bed that when I got to property 20 minutes after booking was unavailable. Expedia would not accept my cancellation despite reserving to pay at property. Expedia failed big time. Do not use Expedia
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Close to everything.
Stayed 1 night in Nov 2024