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U Residence Hotel, Signature Collection by BW

Property class: 4
Family-friendly 4-star hotel near Interislander Ferry Terminal

Choose dates to view prices

Photo gallery for U Residence Hotel, Signature Collection by BW

A modern hotel room with a large bed, a desk, and a chair.
A balcony with a table and two chairs, overlooking a cityscape with modern buildings and a distant hill.
A modern building with a curved facade and the name "TAKINA" prominently displayed.
A modern hotel room with a sofa, a coffee table, and a bed with a headboard.
A modern hotel room with a red leather sofa, a desk with a computer, a flat-screen TV, and a bathroom visible through an open door.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

View in a map
181 Wakefield Street, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, Te Papa
    ‪2 min walk‬
  • Place, Cuba Street Mall
    ‪5 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 Queen Bed

A hotel room with a bed, bedside table, lamp, and a desk with chairs.

Studio, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Harbor View

A hotel room with a bed, bedside table, lamp, TV, desk, chair, and a view of the outside through a window.

Studio, 1 Queen Bed, Harbor View

8.6 out of 10
Excellent
(8 reviews)
  • Harbour view
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

A hotel room with a kitchenette, a bed with a blue headboard, a desk with a chair, and a large window offering a view of the outside.

Studio, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

A modern hotel room with a red leather sofa, a desk with a computer, a flat-screen TV, and a bathroom visible through an open door.

Deluxe Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio Suite, Multiple Beds

A modern hotel room with a bed, a sofa, a glass table, and a kitchen area.

Family Studio Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for King Studio + 1 Single

A hotel room with two beds, a sofa, a small table, and a window with curtains.

King Studio + 1 Single

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms, Private Bathroom

A neatly arranged hotel room with a large bed, two bedside tables with lamps, a decorative wall piece, and built-in shelving.

Apartment, 2 Bedrooms, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Queen Studio + 1 Single

A hotel room with a kitchenette, a bed, a desk, and a chair.

Queen Studio + 1 Single

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a small table, and a window with a view of buildings.

Studio, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Harbor View

A hotel room with a bed, a desk, a chair, a television, a window with curtains, and a phone.

Studio, 1 Queen Bed, Harbor View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

A hotel room with a bed, bedside tables, a desk, a chair, a large window, and a view of the city.

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Wellington

Heart of Wellington.With a stay at this Te Aro hotel, you'll be steps from Tākina Wellington Convention and Exhibition Centre and Te Aro Pa. Wellington Central Business District and Te Papa are also within half a mile (1 km).

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Tākina Wellington Convention and Exhibition Centre - 1 min walk - 0.1 km
  • Te Papa - 2 min walk - 0.2 km
  • Cuba Street Mall - 5 min walk - 0.5 km
  • Courtenay Place - 5 min walk - 0.5 km

Getting around

  • Wellington Station - 17 min walk
  • Wellington Intl. Airport (WLG) - 15 min drive

Restaurants

  • ‪Zephyr Cafe - ‬1 min walk
  • ‪Burgerfuel Courtenay Place - ‬6 min walk
  • ‪Panhead Tory - ‬3 min walk
  • ‪Ivy: Underground - ‬6 min walk
  • ‪Highwater Eatery - ‬6 min walk

About this property

U Residence Hotel, Signature Collection by BW

Family-friendly 4-star hotel near Interislander Ferry Terminal
As a guest of U Residence Hotel, Signature Collection by BW, you'll find a terrace, laundry facilities, and express check-in. Public spaces have free WiFi. The family-friendly U Residence Hotel, Signature Collection by BW also features express check-out and an elevator.

This 4-star Wellington hotel is smoke free.

  • 1 building
  • 1 floor
  • 12 guestrooms or units
  • Built in 2007
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Elevator
  • No smoking on site
U Residence Hotel, Signature Collection by BW offers 12 accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Beds feature down comforters. 50-inch LCD televisions come with Netflix. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 50-inch LCD TV with premium channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: NZD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per day.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Nearby parking fee: NZD 35 per night
  • Pet fee: NZD 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at U Residence Hotel, Signature Collection by BW.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Home City Apartment Wellington
At Home Hotel Wellington
At Home Wellington Hotel Wellington
Wellington At Home Hotel
U Residence Hotel Wellington
U Residence Wellington
Apartment U Residence Hotel Wellington
Wellington U Residence Hotel Apartment
Apartment U Residence Hotel
U Residence Hotel (formerly At Home Wellington)
At Home Wellington City
U Residence
U Residence Hotel Hotel
U Residence Hotel Wellington
U Residence Hotel Hotel Wellington

Frequently asked questions

How close is U Residence Hotel, Signature Collection by BW to the airport?

U Residence Hotel, Signature Collection by BW is 4.4 mi (15-min drive) away from the Wellington Intl. Airport (WLG) airport, the closest popular airport to the property.

Does U Residence Hotel, Signature Collection by BW have an airport shuttle?

Airport shuttle services are not available at U Residence Hotel, Signature Collection by BW.

How close is U Residence Hotel, Signature Collection by BW to the beach?

This hotel is a short 12-minute walk from Oriental Bay Beach and 4.1 mi (17-min drive) from Island Bay Beach. Don't forget your sunscreen!

Does U Residence Hotel, Signature Collection by BW offer free breakfast?

Free breakfast isn’t provided at U Residence Hotel, Signature Collection by BW, but continental breakfast is offered for a fee of NZD 20 per person. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at U Residence Hotel, Signature Collection by BW?

No, there is no casino at this hotel.

What time is check-in at U Residence Hotel, Signature Collection by BW?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at U Residence Hotel, Signature Collection by BW?

Free parking is not available at this hotel.

Does U Residence Hotel, Signature Collection by BW have a pool?

U Residence Hotel, Signature Collection by BW does not have a pool.

Does U Residence Hotel, Signature Collection by BW have a spa?

There are no spa services available at this hotel.

How close is U Residence Hotel, Signature Collection by BW to downtown Wellington?

U Residence Hotel, Signature Collection by BW is 0.4 mi away from Wellington.

U Residence Hotel, Signature Collection by BW Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 267 out of 436 reviews
Rating 8 - Good. 122 out of 436 reviews
Rating 6 - Okay. 26 out of 436 reviews
Rating 4 - Poor. 6 out of 436 reviews
Rating 2 - Terrible. 15 out of 436 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance from a lot of good food, touristy and shopping locations
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodations met our needs during our stay. Amenities were perfect for anyone staying longer than one day.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant expierence handy to plenty of dining and entertainment options
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, apartment A, was a great size. Amenities were just what we were looking for. Thankful for the tea, coffee and milk on arrival❤️
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Photos on booking site make it look okay but the reality is dingy and jaded accommodation. Spend you money in a proper hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location and preface for dog friendly. Thank you
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place, staff very friendly and accommodating. Very clean.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and well priced
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrific value- a very spacious, clean room with kitchen, close to everything, complete with patio (love the fresh air)! Would recommend!
View from the patio
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, clean facilities in an excellent location.
Stayed 6 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to town
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and great to have our dog come along too
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay - it was cool having our little dog stay with us.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, no issues, pleasant stay.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service
Great location but no reception desk. They got my email wrong so we had no idea how to check in or where to park. Parking was expensive. Construction going on so foyer and lift a bit dirty. Loose tap and leaky shower hose. Bed was ok but sofas weren't. Had no milk so bought our own.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodation. Big spacious rooms and the manager was very accommodating.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

close to Takina events centre
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place to stay. Staff was very welcoming and hotel room was like brand new. Everything so clean and modern.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming! Room was clean, and it was close to many areas of interest.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the U to visit Te Papa, and it was the perfect location. Room had everything we needed! Was a bit tired, but clean and convenient. Would definitely stay again.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It’s is everything I need. Great access to the conference centre
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay - Superb Location

Perfect location for Wellington sightseeing - next to new convention centre, 2 minutes walk to Te Papa and the waterfront, 3 minutes walk to nightlife in Courtenay Place
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness
Great location, spacious & tidy.
Stayed 1 night in Apr 2023