Hampton Inn & Suites Charleston/West Ashley

2.5 star property
Hotel perfectly located for exploring West Ashley

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Reception
Lobby
Outdoor pool, pool umbrellas
Free daily self-serve breakfast
One King Bed, Non-Smoking, with Jetted Tub

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Citadel Mall
    15 min walk
  • Charles Towne Landing State Historic Site
    8 min drive
  • Medical University of South Carolina
    10 min drive
  • Charleston, SC (CHS-Charleston Intl.)
    11 min drive

Room options

One King Bed, Non-Smoking

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

One King and One Sofa Bed, Non-Smoking

  • 22 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

One King Bed, Non-Smoking, with Jetted Tub

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Two Queen Beds, Non-Smoking, Accessible

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

King Suite Kitchen Nonsmoking

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

Two queen room nonsmoking

  • 22 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Charleston

West Ashley stay.Your stay at this West Ashley hotel places you within 3 miles (5 km) of Citadel Mall and West Ashley Park. Charles Towne Landing State Historic Site and Harborage at Ashley Marina are also within 6 miles (10 km).

What's nearby

  • Citadel Mall - 15 min walk
  • Charles Towne Landing State Historic Site - 8 min drive
  • College of Charleston - 11 min drive
  • The Citadel - 12 min drive
  • Port of Charleston Cruise Terminal - 13 min drive

Getting around

  • Charleston Station - 12 min drive
  • Charleston Intl. Airport (CHS) - 11 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬10 min walk
  • ‪Metro Diner - ‬2 min drive
  • ‪Chick-fil-A - ‬20 min walk
  • ‪Panera Bread - ‬14 min walk

About this property

Hampton Inn & Suites Charleston/West Ashley

Hotel perfectly located for exploring West Ashley
Hampton Inn & Suites Charleston/West Ashley offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at Hampton Inn & Suites Charleston/West Ashley. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • 2600 sq ft of conference space
  • 242 sq m of conference space
  • Built in 2000
  • Breakfast available (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with safes and complimentary toiletries. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 6:00 AM–10:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Leonardo

Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No hot water
There was no hot water in the shower in the morning. Not acceptable.
Stayed 1 night in Jun 2024

4/10 Poor

Vilesha

Travelled with family
Disliked: Property conditions & facilities, room comfort
There was minor repairs needed for the accessible rooms. The railing in the bathrooms was damage. It was a funny smell in the bathroom due to the sewage, and I could get in sunlight in the room due to the shades being broken and not having a string to adjust.
Stayed 2 nights in Jun 2024

8/10 Good

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. TV malfunction but room was great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Competitive pricing and convenient location
Stayed 1 night in Jun 2024

10/10 Excellent

Soumia, Morehead city

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, highly recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

Kirby

Travelled with family
Liked: Property conditions & facilities
Friendly staff. Very clean facility. Loved having long breakfast hours.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julia Krystal Figueroa

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet staff and comfortable clean Accommodations
Stayed 1 night in May 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. We would definitely stay there again.
Stayed 1 night in Jun 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction in area.
Stayed 1 night in May 2024

10/10 Excellent

loreda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Had a room with 2 queen beds. Room was clean. Asked for more towels and was very accommodating. Good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

CRYSTAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Loved weight room setup.
Stayed 2 nights in May 2024

10/10 Excellent

Diane

Stayed 1 night in May 2024

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very updated and clean. Friendly staff!
Stayed 1 night in May 2024

4/10 Poor

DeAnna

Stayed 1 night in May 2024

8/10 Good

Wiley

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Meera

This is not what I expected from such a high name hotel. Very small room.
Stayed 1 night in May 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room!
Stayed 1 night in May 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
All of the staff were very helpful!
Stayed 1 night in May 2024

10/10 Excellent

Sandra and Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful!
We were greeted kindly and taken care of without hesitation. Very helpful guest relations!
Stayed 1 night in May 2024

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Mixed up
Staff did their best to accommodate us--problem was that the room that we expected and needed was a handicapped accessible one. The facility was under renovation and all the handicapped rooms were the ones being worked on. We were given a suite which under other circumstances would have been satisfactory. We had to make do with a miniature toilet instead of a comfort height, so had to struggle and flop on it since there were no grab bars. Also, the huge shower was okay, except for the fact that there was only one grab bar in the shower and the floor was slippery. When a wife with back problems and a husband with Parkinson's have to struggle to keep from falling, the visit was a precarious one. If we had contacted the site ourselves, we would have found another facility with handicapped access. Hotels.com was the cause of this fiasco.
Stayed 1 night in May 2024

10/10 Excellent

atmara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, the best in the world
Stayed 1 night in Apr 2024

8/10 Good

Cynthia

Travelled with family
Under construction the whole time we were there. Clean and able to navigate around most of it. Friendly staff.
Stayed 3 nights in May 2024