When I first arrived at 12:30 am after a long drive, I went to check in. The software they use for check crashed and it took around 15 mins for the front desk agent to restart the computer and get the software back up. After a 20-25 minute check in process, I got to the room hoping to eat, relax, and watch TV. The TV didn’t work and I was too tired to call the front desk and wait for someone to come fix it. The pillows on the bed might be the worst pillows I have ever used. Super worn out, but very hard at the same time. Took a while to get comfortable and try to fall asleep using them. I ended up not using a pillow most of the night. Upon showering in the morning, the shower would not drain. I pulled the drain plug and there was a big clump of hair blocking it. The shower also leaked all over the floor in the bathroom. There was a strip of caulk on the outside of the bath where it was clear it had leaked before and they tried to fix it, but it still leaked a lot. The fan in the bathroom did not work, and there is an open space gap above the bathroom door that goes into the room for some reason. When I got out of the shower after being in there for about 5-10 mins, the entire room was filled with steam to the point I could barely see through all the fog. I had to open the window to clear it out. I get this is a cheap hotel, but I’m sure there are others the same price that are much better. The only positive was the staff was friendly and helpful. I wouldn’t stay here again.