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Hampton Inn & Suites West Des Moines/SW Mall Area

2.5 star property
Hotel near Jordan Creek Town Center in West Des Moines

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

Exterior
Minibar, desk, laptop workspace, blackout drapes
Exterior
Minibar, desk, laptop workspace, blackout drapes
Flat-screen TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • West Glen Town Center
    9 min walk
  • Jordan Creek Town Center
    9 min walk
  • Applebee's Grill + Bar
    2 min walk
  • Des Moines, IA (DSM-Des Moines Intl.)
    15 min drive

Room options

View all photos for King, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout drapes

King, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for King, Studio, Accessible

Minibar, desk, laptop workspace, blackout drapes

King, Studio, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Roll In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Studio, Kitchenette

Minibar, desk, laptop workspace, blackout drapes

King, Studio, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Drinks and Snacks)

Minibar, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Accessible

Minibar, desk, laptop workspace, blackout drapes

King, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

King, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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About the area

West Des Moines

Beach, shopping nearby .You'll be within half a mile (1 km) of Jordan Creek Town Center and 9 miles (15 km) of Des Moines Art Center. Drake University and Wells Fargo Arena are within 12 miles (20 km).

What's nearby

  • West Glen Town Center - 9 min walk
  • Jordan Creek Town Center - 9 min walk
  • Drake University - 12 min drive
  • Wells Fargo Arena - 14 min drive
  • Iowa Events Center - 14 min drive

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Casey's General Store - ‬6 min walk
  • ‪The Cheesecake Factory - ‬3 min drive

About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

Hotel near Jordan Creek Town Center in West Des Moines
Hampton Inn & Suites West Des Moines/SW Mall Area offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. The business-friendly Hampton Inn & Suites West Des Moines/SW Mall Area also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this West Des Moines hotel.

  • 102 guestrooms or units
  • 5 levels
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Built in 2015
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's games
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Golfing
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 522 out of 817 reviews" "
Rating 8 - Good. 197 out of 817 reviews" "
Rating 6 - Okay. 58 out of 817 reviews" "
Rating 4 - Poor. 24 out of 817 reviews" "
Rating 2 - Terrible. 16 out of 817 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unattended desk and rude check-in agent
The check-in person was rude, unhelpful and the worst I have experienced. My wife talked to another guest who was having troubles with his room key and needed assistance from the front desk that also complained about this individual. I travel through Des Moines a few times a year and have used this Hotel in the past. Never again.
Stayed 1 night in Sep 2024

8/10 Good

Aidan

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Cassy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Anne

Stayed 1 night in Aug 2024

8/10 Good

Dena

Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, shower and bed were good. Weird noise coming from the air duct, and front desk staff were not too friendly. Breakfast was lacking, and coffee service was not maintained... pity, as it could be an awesome hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tenesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Anthony

Thermostat didnt have option to run the fan on constant. No air movement in the room
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice part of town. Lots of shopping and restaurants nearby. Our room was very big and very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

JEAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and we were glad to extend our stay. Your staff …excellent! Breakfast nice Have already recommended to friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristie

Travelled with partner
Liked: Amenities
Helpful check in host. Good breakfast. Fast checkout.
Stayed 1 night in Aug 2024

2/10 Terrible

Tracy

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Clean room, the pool/hot tub are is nice! In a great area near Jordan Creek mall!
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel - Request higher floor to avoid noise
The hotel check-in staff were wonderful and very welcoming. We enjoyed the pool area and the free breakfast. We had issues with noices above us until after midnight due to an unregistered pet in someone's room. This was unfortunate. I addressed the issue with the desk, and they said they'd look into it. They told me to call back if the problem continued. I called twice after the noice persisted, and no one answered the front desk phone. This was dissappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Alyssa

Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Jul 2024

8/10 Good

Randy

Stayed 1 night in Aug 2024