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Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property
Hotel near Santa's Village in West Dundee

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Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Lobby
Lobby
Premium Studio, Non Smoking, Refrigerator & Microwave

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
2185 Marriott Dr, West Dundee, IL, 60118
  • Santa's Village
    ‪7 min drive‬
  • Grand Victoria Casino
    ‪7 min drive‬
  • NOW Arena
    ‪11 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

About the area

West Dundee

In West Dundee .Within 6 miles (10 km) of this hotel, you'll find Hemmens Cultural Center and Santa's Village. Grand Victoria Casino is within 6 miles (10 km) and Algonquin Historic Village Hall is within 9 miles (15 km).

What's nearby

  • Hemmens Cultural Center - 5 min drive - 4.7 km
  • Santa's Village - 7 min drive - 5.9 km
  • Grand Victoria Casino - 7 min drive - 6.1 km
  • Arboretum of South Barrington - 9 min drive - 12.1 km
  • NOW Arena - 11 min drive - 14.0 km

Getting around

  • Elgin Station - 6 min drive
  • Chicago, IL (DPA-Dupage) - 31 min drive

Restaurants

  • ‪Wendy's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Casey's General Store - ‬3 min drive

About this property

Extended Stay America Suites Chicago Elgin West Dundee

Hotel near Santa's Village in West Dundee
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness center, barbecue grills, and a picnic area are also featured at the business-friendly Extended Stay America Suites Chicago Elgin West Dundee. Free self parking is available.

This West Dundee hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with double sofa beds. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Extended Stay America Suites Chicago Elgin West Dundee Reviews

Reviews

6.4
Rating 10 - Excellent. 106 out of 344 reviews
Rating 8 - Good. 58 out of 344 reviews
Rating 6 - Okay. 42 out of 344 reviews
Rating 4 - Poor. 47 out of 344 reviews
Rating 2 - Terrible. 91 out of 344 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good all around. Can't beat the price.
Stayed 1 night in Dec 2024

2/10 Terrible

Matthew

Stayed 1 night in Dec 2024

2/10 Terrible

Matthew

Travelled with partner
Disliked: Staff & service
The policies here are insane. As i take care of the travel arrangements, my partner doesn't usually need their License with them unless we are getting drinks somewhere. This place required it from both of us at check in even when we told them we didn't have hers on us. Highly disappointed to the point didn't even stay there. Went home instead
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Stayed 3 nights in Dec 2024

6/10 Okay

Amanda

Stayed 1 night in Dec 2024

10/10 Excellent

Thairy

Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Theresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Norma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was unpleased because I had to move three times from rooms. The first room had no toilet seat, the second room had no hot water and the final room was filled with fleas. My daughter has bite marks on her body from the fleas. I sent my daughter to the front desk and ask to give access to the outside door because we got licked out as we were leaving. The manager had the audacity to tell my daughter if we didnt leave by 11am, our deposit would be taken! Wow! I was in shock after all we went thru and she tells that to my daughter?? Unacceptable it was not even 11? I go in and ask to speak to the manager and she doesn't come out until I speak about my unpleasant experience and that they tell me my deposit will be taken? The guy was very respectful and apologized but the manager is horrible and bad customer service. I was told its new management! Well clearly their final inspection of the rooms is a lie! Otherwise I wouldnt had to move three times!
Stayed 3 nights in Nov 2024

8/10 Good

Wen-An

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Imani

Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Nov 2024

2/10 Terrible

Ashley

Stayed 1 night in Nov 2024

2/10 Terrible

Carlos

Stayed 2 nights in Sep 2024

2/10 Terrible

MARIA

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
my room was falling a part and the staff did not care to fix the issue or give me another room. contacted expedia even sent them pictures and when expedia called them they lied and said the issues had been solved. it was ridiculous how expedia believed them. i am very disappointed but i have pictures with time stamp to proof in the horrible conditions we were staying.
Stayed 4 nights in Nov 2024

10/10 Excellent

Davyd

Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Stayed 1 night in Oct 2024

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was dirty and under staffed. Our room was not clean, had no towels and the television was broken. The local police came there twice while we were there.
Stayed 2 nights in Nov 2024

2/10 Terrible

Nathan

Stayed 2 nights in Oct 2024

4/10 Poor

Jorge

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Manuel, Lenexa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE. STAY AWAY. ROACHES, WATER ON FLOOR, Sketchy people, lots of noise GO ANYWHERE ELSE....
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 7 nights in Oct 2024

10/10 Excellent

Miguel

Stayed 1 night in Sep 2024