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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property
Hotel near PEZ Visitor Center in West Haven

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking
Lobby
Lobby
Indoor pool
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
490 Saw Mill Rd, West Haven, CT, 06516
  • PEZ Visitor Center
    3 min drive
  • University of New Haven
    4 min drive
  • Seabluff Beach
    4 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    13 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

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Exterior
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About the area

West Haven

Steps from the beach.Within 3 miles (5 km) of this West Haven hotel, you'll find PEZ Visitor Center and University of New Haven. Yale University and Yale-New Haven Hospital are also within 6 miles (10 km).

What's nearby

  • University of New Haven - 4 min drive - 3.8 km
  • Yale University - 5 min drive - 5.6 km
  • Yale-New Haven Hospital - 5 min drive - 5.8 km
  • Shubert Theater - 6 min drive - 6.9 km
  • Yale Bowl - 7 min drive - 6.6 km

Getting around

  • New Haven, CT (ZVE-New Haven Train Station) - 10 min drive
  • Bradley Intl. Airport (BDL) - 59 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel near PEZ Visitor Center in West Haven
Best Western Executive Hotel Of New Haven - West Haven offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 30 square feet (3 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Executive Hotel Of New Haven - West Haven. Free self parking is available.

Smoking is allowed in designated areas at this West Haven hotel.

  • 100 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 30 sq ft of conference space
  • 3 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • Smoking in designated areas
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Filipino, German, Indonesian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available weekdays 6:00 AM–9:30 AM

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 13 2024 to November 22 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from November 13 2024 to December 13 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
Best Western Executive West Haven
Best Western Hotel Executive
Best Western Executive Hotel New Haven west Haven
Best Western Executive New Haven west Haven
Best Western West Haven
West Haven Best Western
Executive Of Haven West Haven
Best Western Executive Hotel Of New Haven west Haven
Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 376 out of 1007 reviews" "
Rating 8 - Good. 248 out of 1007 reviews" "
Rating 6 - Okay. 168 out of 1007 reviews" "
Rating 4 - Poor. 109 out of 1007 reviews" "
Rating 2 - Terrible. 106 out of 1007 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

JaysonTaymar

Stayed 1 night in Aug 2024

10/10 Excellent

Joy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely amazing and the breakfast was consistently restocked.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shreyas, Simi Valley

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Well maintained. Modern amenities. Close to shopping (Walmart) and major freeways. Convenient parking.
Stayed 4 nights in Aug 2024

2/10 Terrible

Sandra, newton

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Chirisse

Disliked: Amenities
It had a weird smell, bathroom looked dirty, carpet too.
Stayed 1 night in Aug 2024

2/10 Terrible

Lee

Disliked: Property conditions & facilities
Useless elevator
Stayed 1 night in Aug 2024

4/10 Poor

Kate

Travelled with family and small children
Disliked: Property conditions & facilities
The breakfast was good! That was the best part by far. The elevators were not working and we used the stairwell for each trip, the keys continued to be deactivated so I needed to go to the front desk twice to get into my room, and there was a general odor in the place.
Stayed 1 night in Aug 2024

10/10 Excellent

Iskander, Potomac

Excellent service, great breakfast and very friendly staff!
Stayed 1 night in Aug 2024

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

4/10 Poor

Erin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Needs to be updated and not very clean. Elevator wasn’t working and the room didn’t have very many outlets.
Stayed 1 night in Aug 2024

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, definitely would book again
Stayed 1 night in Aug 2024

8/10 Good

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay but location was rough
Stayed 1 night in Aug 2024

8/10 Good

Joan, Carlisle

Liked: Staff & service, amenities
This is normally my go to hotel in New Haven but it seems to be getting run down. The elevator was crazy slow and felt like it was going to get stuck any moment.
Stayed 1 night in Aug 2024

4/10 Poor

Jessie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one of the elevators worked, and the one that did work was really sketchy. Didn't open properly. We used the stairs. The Ice Machine on our floor did not work. The refrigerator in one of our rooms did not work. Some of the equipment in the gym did not work. For breakfast, the waffle maker did not work.
Stayed 1 night in Aug 2024

10/10 Excellent

Rhodet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was great, room was clean and comfy, breakfast was great! buffet breakfast. but parking lot made me feel unsafe with small children
Stayed 1 night in Jul 2024

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean. The location is good but the on going traffic was crazy simce it was by the high way. The price was worth. I stayed for 1 night
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Angal

Liked: Cleanliness, staff & service, property conditions & facilities
Will do it again
Stayed 1 night in Aug 2024

10/10 Excellent

Zhanqing

Travelled with partner
Liked: Amenities, property conditions & facilities
Good stuff and good service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Laurie

Disliked: Room comfort
Highly dissatisfied
We arrived late (having called to let them know) and were put in a room on a top floor facing the highway which was VERY loud and sleep was impossible. The next morning, we were waiting for the elevator and when the doors finally opened one of the hotel staff was on it and said we had to go up one floor to then go down. We asked if it was truly working properly and was assured it was fine, but “slow” and they had called for the repair service. We asked if we should just take the stairs and we were assured that the elevator was fine. We got on and pushed the 6th floor button and nothing happened, but we couldn’t go down or open the doors either. There were several minutes where nothing was happening at all and when we were finally able to, get the elevator doors to open up again we had to walk down 6 flights of stairs. When we spoke to the person who had assured us elevator was fine, there was little concern over the fact that we had been stuck in the elevator. When we asked to speak to a manager, we were told she would not be available until the following day.
Stayed 1 night in Jul 2024

10/10 Excellent

George

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place and good value
Stayed 1 night in Aug 2024

10/10 Excellent

corliss, west haven

Liked: Cleanliness, staff & service, property conditions & facilities
Close to family
Stayed 2 nights in Jul 2024

10/10 Excellent

RAYMOND

Business traveller
Liked: Cleanliness
Being across the street from WalMart and next door to 7-11 were the two biggest advantages for me, however i am traveling without a car.
Stayed 4 nights in Aug 2024