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White Lace Motor Inn

4.0 star property
4-star Colonial motel near Mackay Base Hospital

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for White Lace Motor Inn

Outdoor pool, open 7:30 AM to 8:00 PM, sun loungers
Front of property
Desk, iron/ironing board, free WiFi, bed sheets
One Bedroom Apartment | Private kitchenette
Exclusive Apartment, 2 Bedrooms, Kitchen | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
73 Nebo Rd, West Mackay, QLD, 4740
  • Mackay Regional Botanic Gardens
    ‪1 min drive‬
  • Pioneer Valley
    ‪2 min drive‬
  • Mackay Base Hospital
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Disabled Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Disabled Twin Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Spa

Superior Spa

Superior Spa

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Family Room

Two Bedroom Family Room

Two Bedroom Family Room

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Courtyard Twin

Courtyard Twin

Courtyard Twin

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Studio 6

Studio 6

Studio 6

  • 86 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 King Bed OR 6 Twin Beds

Similar properties

Front of property

The Marco Polo

Pool
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (608)
The price is CA $106
per night
CA $117 total
includes taxes & fees
24 Jan - 25 Jan
The Marco Polo

About the area

Mackay

West Mackay stay.Your stay at this West Mackay motel places you within 2 miles (3 km) of Mackay Base Hospital and Mackay Regional Botanic Gardens. Mackay Enertainment and Convention Centre and Caneland Central are also within 2 miles (3 km).
View more Motels in MackayOpens in a new window

What's nearby

  • Caneland Central - 2 min drive
  • Mackay Enertainment and Convention Centre - 2 min drive
  • Mackay Base Hospital - 3 min drive
  • Bluewater Lagoon - 3 min drive
  • Harrup Park - 3 min drive

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Coffee Club - ‬3 min drive
  • ‪KFC - ‬13 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Austral Hotel - ‬2 min drive

About this property

White Lace Motor Inn

4-star Colonial motel near Mackay Base Hospital
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly White Lace Motor Inn. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 37 guestrooms or units
  • 2 levels
  • 3 buildings
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
White Lace Motor Inn offers 37 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and first-run movies.

Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free on-the-go breakfast available 7:30 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Free daily reception

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • First-run movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 7:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

White Lace Motor Inn West Mackay
White Lace Motor Inn
White Lace Motor West Mackay
White Lace Motor
White Lace Motor Inn Motel
White Lace Motor Inn West Mackay
White Lace Motor Inn Motel West Mackay

White Lace Motor Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 843 reviews" "
Rating 8 - Good. 302 out of 843 reviews" "
Rating 6 - Okay. 85 out of 843 reviews" "
Rating 4 - Poor. 28 out of 843 reviews" "
Rating 2 - Terrible. 15 out of 843 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propertt is very clean and in a good area
Stayed 1 night in Oct 2024

8/10 Good

Maree

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My stay was great - easy to get through the office and staff member was friendly
Stayed 1 night in Sep 2024

8/10 Good

Bec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the noise of the planes it was nice. Rooms need a little refurbishment but otherwise good.
Stayed 1 night in Sep 2024

8/10 Good

Helen

Stayed 1 night in Aug 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Having availability to WI-FI
Stayed 4 nights in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024

2/10 Terrible

Kimberley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this place is cheap i would not come again. The property is extremely tired and needs alot of work. Curtains were falling of the rails, toaster shorted out the power, stayed 4 nights with no room cleaning, dishes at breakfast are all dirty. The room has a terrible smell. I asked for more toilet paper which was delivered however cleaner just ignored the wet towels on the ground.
Stayed 3 nights in Sep 2024

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks nice from the road but thats where the positive stops. Complementary Breakfast looks great in the pictures but not as displayed. Unable to find clean dishes to serve from. Toaster in room shorted out the power twice so didnt try again was told by staff that the toaster was too powerful for a hotel room. My daughter found hairs in her bed and was scared to get in the bed. Reception desk was unserviced whenever i tried to find someone. No cleaning service with 4 nights stay. The place is very run down.
Stayed 1 night in Aug 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

dee

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Nathan

Stayed 1 night in Aug 2024

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to book, clean and tidy room, great price
Stayed 1 night in Aug 2024

10/10 Excellent

KEVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always stay there when in mackay
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Liked: Staff & service
Manager was very helpful as we were a large group checking in late
Stayed 1 night in Aug 2024

2/10 Terrible

Zoe

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst motel I have ever stayed in. Beds were so uncomfortable, layout of room was odd. Had to walk through a common room stayed with other guest to enter room via the bathroom which locked from the outside ,so other guest had to wait before leaving. Stains on floor and furniture, bathroom was dirty.
Stayed 1 night in Aug 2024

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable. Good value. Old FV
Stayed 1 night in Aug 2024

10/10 Excellent

Hira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean room and helpful staff
Stayed 1 night in Aug 2024

2/10 Terrible

PAUL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Attitude about cancelling sucks.Abused for forgetting to cancel. I have a mental disability and didn't deserve the swearing. Calling me the C world was too far. I hope he loses his job.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Airconditioning not working otherwise room good, my booking not quite right through Expedia but sorted by manager.
Stayed 1 night in Aug 2024

8/10 Good

Wilfried

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Advertised as renovated! The room they provided was outdated and run down. How can this be a 4 star motel?
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property listed as a motel with full daily housekeeping. There has apparently been a change of ownership but the info has not been updated in the advertising, the notes in the bathroom about if you want fresh towels, the please clean my room signs and also in the property guide book. Resulted in our towels remaining on the floor until we had to call and request new ones. The room we were in also had some very sticky doors - the bathroom the ply is mostly separated from the rest of the door leaving you pulling on something broken and also the front door would get stuck that needed a couple of full weight pulls to get it open. Bed was comfy, tv was great but not refilling tea/coffee amenities or housekeeping on the days you request it mid stay isn't really on when it's booked as advertised. It's not a self-service apartment. So please take note.
Stayed 3 nights in Aug 2024

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover
Just needed a bed for one night on a long road trip. They organised a late check in and were really helpful. The free breakfast was basic but much appreciated
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Disliked: Staff & service
After being there before and enjoying our stay, this time I did not find the management so welcoming. Overall, my stay was all I needed. I was a little disappointed the bathroom bin had not been emptied when the room was cleaned which left it a little smelly. An oversight on the cleaners part, tho I accept that can happen.
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable for passing through.
Stayed 1 night in Aug 2024