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Muthu Westcliff Hotel (Near London Southend Airport)

3.0 star property
3-star beach hotel with 2 bars/lounges

Choose dates to view prices

Photo gallery for Muthu Westcliff Hotel (Near London Southend Airport)

Superior Twin Room
2 bars/lounges
Reception
2 bars/lounges
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
18-20 Westcliff Parade, Westcliff-on-Sea, England, SS0 7QW
  • Cliffs Pavilion
    ‪3 min walk‬
  • Adventure Island
    ‪13 min walk‬
  • Southend Pier
    ‪14 min walk‬
  • London (SEN-Southend)
    ‪6 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room, Single use

1 bedroom, individually decorated, individually furnished

Small Double Room, Single use

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 14.9 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Executive Room

Junior Executive Room

Junior Executive Room

  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished

Small Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite

Suite

Suite

  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Westcliff-on-Sea

Seaside stay .With a stay at this Westcliff-on-Sea hotel, you'll be steps from Southend Cliff Gardens and Genting Casino. Cliffs Pavilion and Lost City Adventure Golf are also within half a mile (1 km).

What's nearby

  • Cliffs Pavilion - 3 min walk - 0.3 km
  • Adventure Island - 13 min walk - 1.1 km
  • Southend Pier - 14 min walk - 1.2 km
  • Southend Beach - 17 min walk - 1.5 km
  • Palace Theatre - 3 min drive - 2.0 km

Getting around

  • Westcliff Station - 9 min walk
  • London (SEN-Southend) - 6 min drive

Restaurants

  • ‪Roberto's - ‬8 min walk
  • ‪Cliffs Pavilion - ‬3 min walk
  • ‪Padrino - ‬7 min walk
  • ‪Oliver's on the Beach - ‬5 min walk
  • ‪Mile and a Third - ‬10 min walk

About this property

Muthu Westcliff Hotel (Near London Southend Airport)

3-star beach hotel with 2 bars/lounges
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at Muthu Westcliff Hotel (Near London Southend Airport). For a fee, parking is available.

This 3-star Westcliff-on-Sea hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1891
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Muthu Westcliff Hotel (Near London Southend Airport) offers 55 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 26-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hungarian, Indonesian, Lithuanian, Polish, Portuguese, Russian, Slovak, Spanish

Similar properties

Exterior

Park Inn by Radisson Palace Southend-on-Sea

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Gym
3.6 out of 5, Good, 1,004 reviews
The price is CA $113
CA $135 total
includes taxes & fees
30 Mar - 31 Mar
Park Inn by Radisson Palace Southend-on-Sea

Property amenities

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5.70 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 13.95 for adults and GBP 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • Elevator (30 inch wide door)

Room amenities

Entertainment

  • 26-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Parking is payable by MOBON mobile app only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: GBP 2 per stay

We've listed all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 13.95 for adults and GBP 10 for children
  • Self parking fee: GBP 5.70 per day
  • Late check-out fee: GBP 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, and Barclaycard. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Westcliff
Muthu Westcliff
The Westcliff Hotel
Muthu Westcliff Hotel
Muthu Westcliff Hotel (Near London Southend Airport) Hotel

Muthu Westcliff Hotel (Near London Southend Airport) Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 288 out of 973 reviews
Rating 8 - Good. 387 out of 973 reviews
Rating 6 - Okay. 179 out of 973 reviews
Rating 4 - Poor. 75 out of 973 reviews
Rating 2 - Terrible. 44 out of 973 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Dario

Liked: Cleanliness, staff & service
Staff here are exemplary. The main areas of the hotel are in good order. Some of the rooms could do with a bit of s
Stayed 1 night in Dec 2024

4/10 Poor

Deborah

Disliked: Room comfort
Could do better
Had to wait ages for someone at reception to turn up, then she went off to help another customer. Lift was not working, so lucky only had to go up one set of stairs. Room was ok at first look, but shower had black mould. Hairs in the bed, pillows were old and floppy, mattress was so soft, you sank into it to the point of back and neck ache the next morning. Carpet had paint stains on it. Floors creaked badly, heard upstairs walking all night. Fire door had big gap of 25mm underneath. Radiator didnt work properly-either too hot or too cold- very noisy. Ambient music played throughout till late, could be heard over tv in room. Didn't bother to stay for breakfast as did not feel the need to be let down anymore. Great location, staff polite enough when there.
Stayed 1 night in Dec 2024

8/10 Good

MICHAEL

Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Stayed 1 night in Nov 2024

6/10 Okay

Katrina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shockingly bad!!!! DO NOT STAY HERE
Hotel should be shutdown. Receptionists and Manager have no idea about customer service. Bed was rock solid. Still in pain 2 weeks after being home. Radiator screamed at you and sounded like it was going to explode. Bathroom was sweaty but bedroom was cold enough to keep drinks at fridge temperature. Breakfast I'm so glad I didn't pay for, £89 for 4 days is how much they charge for breakfast. Which is ridiculous with the amount of cafes and pubs that serve breakfast in the area The only helpful people we interacted with was the night porters
Stayed 4 nights in Nov 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lance, Lidcombe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room though looked a little old. Facilities ok. Good location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Crl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Great room and bathroom. Walkable to Westcliff and Southend train stations and Cliffs Pavillion. Great views of the water. I would definitely stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Jonathan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good but needs simple improvements
Overall an okay stay, but let down in two areas. First I always book somewhere with a gym to keep fit whilst I travel. The gym at Muthu is a dark cupboard under the stairs where the staff have to walk through to check cctv and other things. It’s a mess to be honest. Second, and only something I noticed whilst leaving on the last day. The cleaning team prepare the fresh sheets and towels for each room before departure time and leave them on the floor outside each room. Always great to find out that the sheets you’ve been sleeping in have probably been sat on the carpet in the corridor 🙃
Stayed 2 nights in Nov 2024

4/10 Poor

Joy

Travelled with group
Disliked: Property conditions & facilities
This hotel is in need of updating . Rusty rads, discoloured baths, old sanitary ware, curtains falling apart with holes and everywhere needs a deep clean. Or any clean in fact !
Stayed 1 night in Oct 2024

8/10 Good

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay at the Muthu, after attending a wedding at the nearby Cliffs Pavillion a 3 minute walk away. Hotel room was clean and comfortable, staff were polite and efficient.
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel in good location. We stayed here so we could take kids to adventure island. Stayed at radison blue last time which was twice the price and run down in comparison. Location not quiet as good but this stay was much more enjoyable. I would recommend if planning to go to adventure island. Short work and very friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, Ramsgate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
A nice room with sea view. We have stayed a few times before, and they have done some renovation. Ideal location for Cliffs Pavilion, easy to park, although you have to pay. Bar area is nice
Stayed 1 night in Oct 2024

8/10 Good

Michaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient. 2 min walk to the Pavillon for our show. Lobby and dining area very nice. Bedroom could do with updating but clean and comfortable. Great value, good breakfast included. Was perfect for our needs . Would definitely stay again. Dining not available Sunday evening but restaurants nearby .
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel close to the beach and the theatre . Ideal location .
Stayed 1 night in Oct 2024

8/10 Good

Vanda

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient for show at Cliffs Pavilion. Reasonably priced. Pleasant staff. Lovely breakfast.
Stayed 1 night in Oct 2024

2/10 Terrible

Steven

Disliked: Staff & service, property conditions & facilities
To begin with, I was happy with the service staff when checking in. However, the rooms have no real soundproof, everything creaks and bangs when being walked on. You can hear people above snoring, talking, and generally moving around. Some of the guests were loud and disrespectful late at night. The room decor and cleanliness was pretty good, but it's an old dated building that needs some investment desperately. To top off an unpleasant stay, the fire alarm went off at 3.20am No real apologies or offer of any compensation for a real inconvenience for a one night stay. I simply couldn't sleep, which is the whole point of booking a hotel. Needless to say, I checked out at 5.40am and drove home. I would not recommend this hotel, or stay here again!
Stayed 1 night in Oct 2024

6/10 Okay

Clare

Business traveller
Good for a no frills stay
This is a well placed hotel with great access to the beach. Parking was easy and check in fine. I was disappointed with the 'gym'. Cardio equipment did not have power, there was an abandoned piece of equipment and I dont think anyone should work out there alone, no one would know you were there. The room was comfortable although everytime I used water, there was a loud noise from what I think was a water tank? Decor felt quite modern. Restaurant staff were super polite and it was clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved where the property is located next to the sea front and the decor is my style very classic would definitely book again
Stayed 1 night in Aug 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5*
Perfectly located, short walk into town, friendly stafff
Stayed 3 nights in Oct 2024

2/10 Terrible

Taylor

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024