Protea Hotel by Marriott Bloemfontein Willow Lake

4.0 star property
4-star Victorian hotel near Mimosa Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel by Marriott Bloemfontein Willow Lake

Exterior
Outdoor pool, pool umbrellas, sun loungers
Property grounds
Premium bedding, in-room safe, desk, laptop workspace
Lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

Map
101 Henry Street, Bloemfontein, Free State, 9301
  • Mimosa Mall
    9 min walk
  • Mega World
    11 min walk
  • Burger King
    5 min walk
  • Bloemfontein (BFN)
    18 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Non Smoking

  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Bloemfontein

Westdene stay.With a stay at this Westdene hotel, you'll be within half a mile (1 km) of Mimosa Mall and 2 miles (3 km) of Supreme Court of Appeal. National Museum and Free State Stadium are also within 2 miles (3 km).

What's nearby

  • Mimosa Mall - 9 min walk
  • Supreme Court of Appeal - 16 min walk
  • Free State Stadium - 19 min walk
  • Central University of Technology - 2 min drive
  • University of the Free State - 2 min drive

Getting around

  • Bloemfontein (BFN) - 18 min drive

Restaurants

  • ‪Falcon Lake Spur - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Cubana - ‬10 min walk
  • ‪Mugg & Bean - ‬8 min walk
  • ‪Panarottis - ‬11 min walk

About this property

Protea Hotel by Marriott Bloemfontein Willow Lake

4-star Victorian hotel near Mimosa Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1378 square feet (128 square meters) and includes a conference center. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Protea Hotel by Marriott Bloemfontein Willow Lake. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bloemfontein hotel.

  • 1 floor
  • 94 guestrooms or units
  • 2 buildings
  • 1378 sq ft of conference space
  • 128 sq m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Protea Hotel by Marriott Bloemfontein Willow Lake offers 94 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

Afrikaans, English, Xhosa

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: ZAR 215 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: ZAR 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 215 per person
  • Airport shuttle fee: ZAR 250 per person (one-way)
  • Airport shuttle fee per child: ZAR 200.00 (one-way), (up to 12 years old)
  • Late check-out fee: ZAR 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel by Marriott Bloemfontein Willow Lake Hotel
Protea Hotel Willow Lake Bloemfontein
Protea Willow Lake
Protea Willow Lake Bloemfontein
Willow Lake Protea Hotel
Protea Hotel by Marriott Bloemfontein Willow Lake Bloemfontein

Protea Hotel by Marriott Bloemfontein Willow Lake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 138 reviews" "
Rating 8 - Good. 61 out of 138 reviews" "
Rating 6 - Okay. 15 out of 138 reviews" "
Rating 4 - Poor. 5 out of 138 reviews" "
Rating 2 - Terrible. 1 out of 138 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Noel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

BM

Stayed 1 night in Mar 2024

6/10 Okay

Ettiene

Stayed 1 night in Mar 2024

8/10 Good

Shariem

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Sonya

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It use to be a nice place. Had a cable along the doors of the rooms with cameras for security plus two officers down the stairs.
Stayed 1 night in Feb 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michel

Stayed 1 night in Jan 2024

10/10 Excellent

Ursula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and friendly staff
The staff were incredibly friendly and went out of their way to ensure I had everything I needed. Great welcome from management and superb service.
Stayed 1 night in Dec 2023

10/10 Excellent

Noel

Stayed 1 night in Nov 2023

8/10 Good

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Adriaan

Liked: Cleanliness, staff & service, property conditions & facilities
Just what I needed. Thanks
Stayed 1 night in Aug 2023

10/10 Excellent

Rudolf

Stayed 1 night in Jun 2023

10/10 Excellent

Patricia Shirley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Lovely, comfortable, friendly
Stayed 4 nights in May 2023

6/10 Okay

Warren

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pleasant hotel. Stayed there for the cricket so location was good. Food was excellent in the restaurant
Stayed 2 nights in Jan 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality
Exceptional service from the team at this hotel made our see stay really special. It is hard for an hotel chain to make a visit feel personal but from check-in to bar and dinner and breakfast, service was professional, friendly and welcoming. Well done to the whole team. Special mention for Selereko who was outstanding.
Stayed 1 night in Dec 2022

10/10 Excellent

Shumani

Stayed 4 nights in Oct 2022

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Johan Andries

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Phil

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Olebeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Tim

Stayed 1 night in Jan 2022

8/10 Good

Carolina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Rusten

Liked: Staff & service, property conditions & facilities, room comfort
There was a lot of small gaps in service. My table being cleared while I was getting food then I lost the table and there were non left, I was standing with my food and nowhere to eat it. Trying to print documents which took over two hours, many small things Marriot hotels should have sorted.
Stayed 2 nights in Nov 2021

6/10 Okay

david

Liked: Cleanliness, staff & service
The pictures did it more justice than the stay .. dated and not good finishes with what was updated
Stayed 1 night in Oct 2021