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Hotel Ava

3.5 star property
Laredo hotel, connected to the convention center in Western Division area

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Photo gallery for Hotel Ava

BBQ/picnic area
Front of property
Desk, iron/ironing board, free WiFi
Private kitchen
Lobby
Reviews
6.6

Popular amenities

  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
800 Garden Street, Laredo, TX, 78040
  • Popular LocationThe Outlet Shoppes at Laredo3 min drive
  • Popular LocationMall Del Norte3 min drive
  • Popular LocationLaredo Medical Center4 min drive
  • AirportLaredo, TX (LRD-Laredo Intl.)12 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the area

Laredo

Heart of Laredo.Your stay at this Western Division hotel places you within 2 miles (3 km) of Laredo Convention and Visitors Bureau and Laredo Center for the Arts. Jarvis Plaza and Cathedral of San Agustin are also within 2 miles (3 km).

What's nearby

  • Juarez-Lincoln International Bridge - 2 min drive
  • The Outlet Shoppes at Laredo - 3 min drive
  • Mall Del Norte - 3 min drive
  • Laredo Medical Center - 4 min drive
  • Sames Auto Arena - 11 min drive

Getting around

  • Laredo, TX (LRD-Laredo Intl.) - 13 min drive

Restaurants

  • ‪Denny's - ‬17 min walk
  • ‪Wendy's - ‬16 min walk
  • ‪Popeye's Louisiana Kitchen - ‬7 min walk
  • ‪Pizza Hut - ‬5 min walk
  • ‪Jack In The Box - ‬16 min walk

About this property

Hotel Ava

Laredo hotel, connected to the convention center in Western Division area
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Hotel Ava. Self parking is free.

This Laredo hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • No smoking on site
Hotel Ava offers 200 air-conditioned accommodations with irons/ironing boards. Televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from March 28 2024 to October 31 2024 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ramada Plaza Laredo Hotel
Hotel Ava Hotel
Holiday Inn Laredo-Civic Hotel Laredo
Ramada Plaza Wyndham Laredo Hotel
Ramada Plaza Wyndham Laredo
Hotel Ava Laredo
Hotel Ava Hotel Laredo

Hotel Ava Reviews

Reviews

6.6
Rating 10 - Excellent. 303 out of 1004 reviews" "
Rating 8 - Good. 231 out of 1004 reviews" "
Rating 6 - Okay. 134 out of 1004 reviews" "
Rating 4 - Poor. 107 out of 1004 reviews" "
Rating 2 - Terrible. 229 out of 1004 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tony

Stayed 1 night in Mar 2024

6/10 Okay

Frank

Travelled with partner
Liked: Staff & service
Elevators not working...we had to climb the stairs 7 floors
Stayed 1 night in Mar 2024

2/10 Terrible

Karina

Stayed 1 night in Mar 2024

2/10 Terrible

Melissa

Disliked: Amenities, property conditions & facilities
It was under construction and the elevator was not working I was on the 8th floor. It was dirty and noisy
Stayed 1 night in Mar 2024

2/10 Terrible

Juan J

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Raul

Travelled with family
Liked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Xavier

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El hotel está en construcción el elbador no sirve tuvimos que subir por las escaleras asta el 8 piso polvo por donde quiera no ay estacionamiento
Stayed 1 night in Mar 2024

4/10 Poor

Alex

Disliked: Property conditions & facilities
Elevators were down had to get to the eighth flour by stairs carrying bags, construction was super loud in the morning and people next door had a dog that wouldn’t stop barking.
Stayed 1 night in Mar 2024

6/10 Okay

jesus raquel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms carpet were stain ,littl tiny roches ,a lot of construction going on middle ile carpet were all stain and dusty
Stayed 3 nights in Mar 2024

6/10 Okay

Daniel

Stayed 1 night in Feb 2024

2/10 Terrible

Efren

Disliked: Cleanliness, property conditions & facilities
Property is under construction , place is dirty ,dusty ,scaffolding everywhere, had i known i would not have booked here!!i have pictures to prove these conditions,and also the room is in bad shape
Stayed 1 night in Feb 2024

2/10 Terrible

Manuel

Disliked: Property conditions & facilities, room comfort
I wish i could be compensated for a ruied weekend
We lost out on 2 nights. NO REFUNDS & it wasn't anything we did. Broken elevators & only rooms offered were above the 10th floor. Not an option when im 76 yrs old!!
Stayed 1 night in Feb 2024

2/10 Terrible

Roberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches on room and refrigerator
Stayed 2 nights in Feb 2024

2/10 Terrible

Christopher

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was smelly , it had roaches everywhere and it was very dirty. Blood in the towels and on the bed sheets.
Stayed 3 nights in Feb 2024

2/10 Terrible

Alma

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Smell bad and roaches
Stayed 2 nights in Feb 2024

2/10 Terrible

Deyanira

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

damaris

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
HORRIBLE Experience! We are an elderly couple 77 years old to be exact and we were unable to stay in our room last night because the hotel is under construction and the elevator was not functioning last night when we arrived. Our room was in the 10th floor and the staff wanted us to walk 10 flights up. We had to look for a different hotel to spend the night, without our luggage and without our medication. We both use insulin and were not able to administer our insulin last night. The staff did not care!
Stayed 2 nights in Feb 2024

2/10 Terrible

Rogelio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hairs all over bed. Bed bugs

2/10 Terrible

Bethany

Stayed 1 night in Feb 2024

8/10 Good

JUAN, Laredo

Stayed 1 night in Feb 2024

4/10 Poor

Rosalia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed here about 10 times in the past 3 years and loved it until this last time. Our room was clean but roach and bed bug infested. Stayed there Sunday night. It is now Thursday, the bug bites all over by body have not ceased being itchy.I did tell the receptionist about the bugs and was told to call the manager after 10 am as that is when he/she shows up. That is the last time I stay there. The low price is not worth risking my health.
Stayed 1 night in Feb 2024

8/10 Good

JUAN, Laredo

Stayed 1 night in Feb 2024

4/10 Poor

Gustavo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service with the girl in thefront desk. The carpet very dirty in halls of floors and in the room. NO WATER for take a shower.
Stayed 1 night in Feb 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good...but its being remodel...and its a little messy...
Stayed 1 night in Jan 2024

8/10 Good

Sylvia

Travelled with partner
Liked: Property conditions & facilities
It was way better then expected, the rooms were nice and clean. Overall good environment
Stayed 1 night in Jan 2024