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Quality Inn Westfield - Springfield

2.5 star property
Hotel perfectly located for exploring Westfield

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking
Free daily buffet breakfast
Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
2 Southampton Rd, Westfield, MA, 01085
  • Westfield River
    5 min drive
  • Baystate Noble Hospital
    5 min drive
  • Hampton Ponds State Park
    7 min drive
  • Westfield, MA (BAF-Barnes Municipal)
    6 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hampton Inn Westfield
Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (679)
The price is CA $334
per night
CA $374 total
includes taxes & fees
12 Oct - 13 Oct
Hampton Inn Westfield

About the area

Westfield

City center stay.Within 2 miles (3 km) of this Westfield hotel, you'll find Westfield Dog Bark and Westfield River. Also, Baystate Noble Hospital is within 3 miles (5 km) and Hampton Ponds State Park is within 6 miles (10 km).

What's nearby

  • Holyoke Mall - 9 min drive
  • Big E - 12 min drive
  • MGM Springfield - 15 min drive
  • Eastern States Exposition - 16 min drive
  • Six Flags New England - 22 min drive

Getting around

  • Springfield Union Station - 17 min drive
  • Bradley Intl. Airport (BDL) - 37 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taco Bell - ‬5 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Wendy's - ‬1 min walk
  • ‪Starbucks - ‬5 min drive

About this property

Quality Inn Westfield - Springfield

Hotel perfectly located for exploring Westfield
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn Westfield - Springfield. Free self parking is available.
  • 56 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Free offsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0003663290. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Westfield - Springfield.

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 175 out of 720 reviews" "
Rating 8 - Good. 253 out of 720 reviews" "
Rating 6 - Okay. 154 out of 720 reviews" "
Rating 4 - Poor. 84 out of 720 reviews" "
Rating 2 - Terrible. 54 out of 720 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Evad

Liked: Cleanliness, staff & service, property conditions & facilities
is greatvto stay and sleep
Stayed 3 nights in Jun 2024

8/10 Good

Meelis

Stayed 1 night in Jun 2024

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service
The property is definitely dated, and rooms need refurbishing. The tub wouldn't drain properly, bottom of tub very rounded and not flat. Water was lukewarm at best, with very low pressure. They had a good breakfast and staff friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older, but clean and very friendly staff. Breakfast was nice.
Stayed 3 nights in Jun 2024

6/10 Okay

Anke

Stayed 1 night in Jun 2024

2/10 Terrible

Kshitij

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Abhorrent Staff
The manager recieved me at the desk during the check in with utmost disrespect. I told him I needed to use the restroom after a long drive, so please hurry up. Hearing this, he yelled at me and told me he was not going to hurry up! I did not say anything to him then, as I was unprepared to reply. The following day/morning, I yelled back at him - and we had a yelling and screaming match (his staff joined him to help him) - but I hope this made him realize that guests like us pay his salary (not vice versa) and he needs to be respectful to guests coming in.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Stayed 1 night in May 2024

6/10 Okay

Trevor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Graduation stay
The room was just ok. The water in the shower took a long time to heat up (almost thought it wouldn't), the bathroom sink drained very slowly and sometimes didn't at all. the room was set at 69 and could not be changed no matter what, I tried everything. The maids didn't make up the rooms without asking and then only made the bed, but didn't refresh supplies. (coffee etc.) The safe was missing a button and couldn't be used. The lobby breakfast was ok.
Stayed 4 nights in May 2024

10/10 Excellent

Nora

Travelled with partner
Liked: Amenities
The TV stations need attention
Stayed 2 nights in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Close to downtown
Stayed 1 night in May 2024

8/10 Good

Margaret, Millbrook

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
comfortable stay
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very courteous and room was clean. 1 night stay at a great price.
Stayed 1 night in May 2024

4/10 Poor

Valarie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn't recommend this place Ever
The person who checked me in, I presume lives on the property. As I saw him going upstairs the next morning. I requested downstairs, not once for the 3 nights did he try to accomidate my request. Bathroom tub/shower had several whiskers and hair..disgusting. Beds four feet off floor, hard to get in and out of bed. Being my request was not fulfilled, he read my request to me. Made comment, another Hotel. com no. I don't accept them He also corrected me as I said I called to confirm my reservation to this motel. "IT'S NOT A MOTEL." Seriously how much rudeness out of this person. Broken desk chair in room.
Stayed 3 nights in May 2024

4/10 Poor

Anthony

Liked: Staff & service, amenities, property conditions & facilities
The beds were to firm. After 3 days had back issuesfrom being stiff. It was nice being close to the highway made it easier ro shop and eat. The bed was really the only problem.
Stayed 7 nights in May 2024

8/10 Good

Yolmarys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

EMAN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, the room was good and has all the amenities
Stayed 2 nights in May 2024

4/10 Poor

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Will not visit again.
We were given stained bedding and told that there was no other bedding available - what kind of hotel runs out of bedding?!? The shower curtain was also stained and we could not adjust the air conditioner in the room leaving us to suffered with 74 degrees all night long. The ONLY reason we stayed was because everything else in the area was booked for graduation weekend.
Stayed 1 night in May 2024

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Run down, tub did not drain, bed very uncomfortable. 3 times the price it should have been and a dump.
Stayed 1 night in May 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and well priced
Nice convenient stay with a good little breakfast
Stayed 1 night in May 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a quick overnight stay
It was an ok hotel for an overnight stay, but nothing fancy. Enjoyed the hot shower after a long day of traveling.
Stayed 1 night in May 2024

8/10 Good

Greg

Business traveller
Liked: Staff & service, property conditions & facilities
Excellent staff, comfortable bed, ehh breakfast options, decent coffee, room smelled like dirty dog, shampoo the carpet and I think it'd be take care of the smell.
Stayed 1 night in May 2024

10/10 Excellent

william n, hampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF
Stayed 6 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very quiet & clean. Dual entrances was nice ro be able to sit outside. Outdoor chairs were not available, could be due to being Spring. Great breakfast, quick check-in. Extremely nice staff.
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024