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Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

2.5 star property
Hotel perfectly located for exploring Westlake

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

Pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
30500 Clemens Road, Westlake, OH, 44145
  • Crocker Park
    17 min walk
  • Lake Erie Nature & Science Center
    4 min drive
  • Huntington Beach
    9 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    25 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (LEISURE)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (HEARING)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (HEARING)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Hearing)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn Cleveland-Westlake

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1003)
The price is CA $142
per night
CA $167 total
includes taxes & fees
17 Jan - 18 Jan
Hampton Inn Cleveland-Westlake

About the area

Westlake

Heart of Westlake.Within 3 miles (5 km) of this Westlake hotel, you'll find Crocker Park and Lake Erie. Huntington Reservation and Lake Erie Nature & Science Center are also within 3 miles (5 km).

What's nearby

  • Crocker Park - 17 min walk
  • Lake Erie Nature & Science Center - 4 min drive
  • Huntington Beach - 9 min drive
  • Westfield Great Northern Mall - 11 min drive
  • I-X Center - 19 min drive

Getting around

  • Elyria Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 25 min drive

Restaurants

  • ‪Crocker Park - ‬2 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪The Cheesecake Factory - ‬2 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪Condado Tacos - ‬3 min drive

About this property

Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

Hotel perfectly located for exploring Westlake
Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel. Self parking is free.

This Westlake hotel is smoke free.

  • 91 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel offers 91 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Hotel Holiday Inn Express & Suites Cleveland West - Westlake
Holiday Inn Express & Suites Cleveland West - Westlake Westlake
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Cleveland
Holiday Inn Express Cleveland Hotel
Holiday Inn Express Suites Cleveland West Westlake

Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 856 reviews" "
Rating 8 - Good. 161 out of 856 reviews" "
Rating 6 - Okay. 35 out of 856 reviews" "
Rating 4 - Poor. 25 out of 856 reviews" "
Rating 2 - Terrible. 32 out of 856 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID, New Haven

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

STEPHEN

Travelled with family
Arrived around 9pm. I had called front desk earlier in the morning to let them know we would be arriving late. We had reservation for room with king bed. Was told not available and we should’ve booked through their website instead of Expedia. We got a room with 2 beds that was okay though carpeting was dirty. We would not stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Emel

Travelled with partner
Liked: Amenities
The hotel is in a great location near Crocker Park, making it convenient for shopping and dining. Parking is easy with plenty of space, and they offer a decent breakfast to start the day. However, the rooms are quite dated. The carpets are stained, and I noticed some blackened electrical outlets, which was concerning. Additionally, I observed that the check-in staff had to stand the entire time. While I understand the management may want them to appear attentive and professional, providing them with chairs would show basic consideration for their comfort. It's a small gesture but an important one for employee well-being.
Stayed 3 nights in Sep 2024

8/10 Good

thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff..Great Breakfast and Very Clean .
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so clean. I went to the restroom on the first floor after breakfast buffet, washed my hands. I cleaned splashes around the sink because I didn’t want to feel guilty. Also neighbor was safe and lake Erie was close
Stayed 1 night in Sep 2024

8/10 Good

Maha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area safe and clean facility highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Roberta, Campbell

Liked: Cleanliness, property conditions & facilities
Very friendly very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent kitchen staff and breakfast. Desk clerk very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. I really was just looking for a clean hotel room. We got that for sure. The mattress could have been better, but nothing beats yours own bed. We enjoyed our night away.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and a great location
Stayed 1 night in Aug 2024

2/10 Terrible

Kyle

Travelled with family
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip!
Very nice stay! Enjoyed the fitness area!
Stayed 1 night in Aug 2024

8/10 Good

Casey

Convenient location
Stayed 3 nights in Aug 2024

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, nice pool, clean rooms, and comfy beds.
Stayed 1 night in Aug 2024

2/10 Terrible

Argyro

Travelled with family
Disliked: Property conditions & facilities
DID NOT STAY
No power, never stayed. Trying to get a refund.
Stayed 1 night in Aug 2024

2/10 Terrible

Bob

Stayed 1 night in Aug 2024

4/10 Poor

Deana

Disliked: Staff & service, room comfort
Basic Room for Double The Price
Thought we were getting a king bed. Ended up with 2 queens. Said that it was just showing a standard room on their end. Room smelled of mold. Tiny for an overpriced rate at $357.00. Can stay in a luxury hotel in Louisville for $250. At that price, the room should not smell. And, it should have more amenities. Fridge froze everything like it was a freezer. We were at least looking forward to the free breakfast and it was bland and nasty. No cheese in the cheese omelet or anything for your eggs. Pancake machine was broken. I'd like half my money back and that's me being gracious. It was a below basic hotel room for double the price.
Stayed 1 night in Aug 2024

4/10 Poor

Alexander

Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024