Rydges Rotorua

4.5 star property
4.5-star luxury hotel in Whakarewarewa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Balcony
Spa
Suite, 1 Bedroom, City View
Exterior
Garden

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

Map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Whakarewarewa: The Living Maori Village
    1 min walk
  • Whakarewarewa Thermal Reserve
    16 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute
    17 min walk
  • Rotorua (ROT-Rotorua Regional)
    12 min drive

Room options

Deluxe Room, 2 Queen Beds, Valley View

  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Multiple Beds, Pool View

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Deluxe Room, Multiple Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite, 1 Bedroom, City View

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (City Facing)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, Multiple Beds

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 King Bed, Balcony

  • 24 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Rotorua

Whakarewarewa stay.A stay at this Whakarewarewa hotel places you steps from Whakarewarewa: The Living Maori Village and within a 5-minute walk of Whakarewarewa Hot Springs. Also, Rotorua Golf Club is within half a mile (1 km) and Whakarewarewa Thermal Reserve is within 2 miles (3 km).

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk
  • Rotorua Central Mall - 3 min drive
  • Polynesian Spa - 4 min drive
  • Redwoods Whakarewarewa Forest - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬19 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Rydges Rotorua

4.5-star luxury hotel in Whakarewarewa
Rydges Rotorua offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • 651 sq ft of conference space
  • 60 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 35-35 for adults and NZD 0-0 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Heated pool
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 68
  • High pile carpet in room
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and cash. This property uses geothermal energy. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 1009 reviews" "
Rating 8 - Good. 300 out of 1009 reviews" "
Rating 6 - Okay. 132 out of 1009 reviews" "
Rating 4 - Poor. 57 out of 1009 reviews" "
Rating 2 - Terrible. 27 out of 1009 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The shower curtain is too long and easy to step on when showering. The bathroom sink sprayed us. View of the village was good.
Stayed 3 nights in Nov 2024

2/10 Terrible

ravinder

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty and cockroaches not happy not exoexted🙃
Stayed 1 night in Oct 2024

8/10 Good

Neil

Stayed 2 nights in Sep 2024

8/10 Good

Yasmin

Travelled with family, Travelled with family and small children
Liked: Staff & service
Very friendly and helpful staff, only thing i would change is i would book the dulux queen rooms as even the car park view is nicer than the roof top view and amenities are just that little bit better. Great value for money though
Stayed 2 nights in Oct 2024

6/10 Okay

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Sep 2024

8/10 Good

Casey

Stayed 2 nights in Sep 2024

6/10 Okay

Emma

Outside looks nice. Lobby area and facilities good however rooms could do with refresh especially bathroom
Stayed 1 night in Sep 2024

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

6/10 Okay

robbie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Air conditioning filter was very dirty.
Stayed 1 night in Sep 2024

6/10 Okay

JANINE

Stayed 1 night in Sep 2024

6/10 Okay

Yuan

Travelled with family
Liked: Cleanliness
one of the rooms we stayed in after servicing we came back to it being unlocked and anyone could have opened the door
Stayed 2 nights in Sep 2024

10/10 Excellent

Donglin

Stayed 1 night in Sep 2024

8/10 Good

Karthikeyan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. But less option for Buffett
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was fantastic. We had an issue with the sky on 1 night & Simon tried to help, but couldn't fix the issue. I would definitely come back to stay
Stayed 3 nights in Sep 2024

8/10 Good

Janette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pkay to stay
Stayed 1 night in Sep 2024

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Allana

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 1 night in Sep 2024

8/10 Good

Dolores

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast,nice staff
Stayed 1 night in Sep 2024

4/10 Poor

Sarah

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
We booked our first room which we moved from one the second night due to it not being cleaned properly the new room Shannon gave us was incredible thanks so much first day here cleaning service was great today wasn’t as great. My mum also checked in today to also come across her room had not been cleaned went to use mugs to make a cup of tea and it still had the previous persons drink in it the other cup had hot chocolate on it. Dining staff I found I had to ask for a high chair third time asking I gave up and just fed my daughter on my lap. Overall I think the cleanliness of the rooms is where attention is most needed
Stayed 3 nights in Sep 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, great facilities would be prefect if you had little kids too the pool area is awesome
Stayed 1 night in Sep 2024

8/10 Good

Dolores

Travelled with group
They were very helpful with let us check in early
Stayed 1 night in Sep 2024

10/10 Excellent

Kirianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun getaway for a family with children. The playroom and the heated pool during winter kept the children and adults happy and occupied. Other activities were offered by the hotel like bikes for bike riding. Rooms were good. The bathroom had a bit of wear and tear. Shower is also a bath, so it was a bit tricky to step in for the children. There were non slip mats for the shower provided to reduce slips in the bath tub. Laundry facility was good but busy in the evenings. Will definitely return back when we’re back in Aotearoa.
Stayed 1 night in Jun 2024

10/10 Excellent

Kate, Auckland

Stayed 2 nights in Aug 2024