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Quest Whangarei

3.5 star property
3.5-star hotel perfect for exploring Whangarei

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Whangarei

One Bedroom Apartment | Private kitchenette
Front of property
Apartment, 2 Bedrooms | Living room
One Bedroom Apartment | Living area
Apartment, 2 Bedrooms

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
58 Bank Street, Whangarei, 110
  • Tuatara Gallery
    1 min walk
  • Pou
    3 min walk
  • Claphams Clock Museum
    5 min walk
  • Whangarei (WRE)
    10 min drive

Room options

Similar properties

Front of property

Distinction Whangarei Hotel & Conference Centre

Pool
Hot tub
Parking included
Free WiFi
3.9 out of 5, Good, (476)
The price is CA $157
per night
CA $183 total
includes taxes & fees
11 Dec - 12 Dec
Distinction Whangarei Hotel & Conference Centre

About the area

Whangarei

Heart of Whangarei.With a stay at this Whangarei hotel, you'll be steps from Tuatara Gallery and Old Library Arts Centre. Pou and Claphams Clock Museum are also within half a mile (1 km).

What's nearby

  • Hundertwasser Art Centre - 8 min walk - 0.7 km
  • Whangarei Art Museum - 10 min walk - 0.8 km
  • Town Basin Marina - 12 min walk - 1.1 km
  • Reyburn House - 13 min walk - 1.1 km
  • Whangarei Quarry Gardens - 3 min drive - 2.5 km

Getting around

  • Whangarei (WRE) - 10 min drive

Restaurants

  • ‪The Butter Factory - ‬4 min walk
  • ‪Dickens Inn - ‬3 min walk
  • ‪Whangarei Farmers Market - ‬3 min walk
  • ‪Noodle Canteen City Branch - ‬4 min walk
  • ‪Fat Camel Cafe - ‬3 min walk

About this property

Quest Whangarei

3.5-star hotel perfect for exploring Whangarei
As a guest of Quest Whangarei, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Quest Whangarei also features a front-desk safe and an elevator. For a fee, parking is available.

This 3.5-star Whangarei hotel is smoke free.

  • 34 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Quest Whangarei offers 34 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels and pay movies. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (NZD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: NZD 10.00 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 4 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 10.00 per person
  • Self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Free WiFi in public areas has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Whangarei Apartment
Quest Whangarei
Quest Whangarei Hotel
Quest Whangarei Whangarei
Quest Whangarei Hotel Whangarei

Quest Whangarei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 271 reviews" "
Rating 8 - Good. 92 out of 271 reviews" "
Rating 6 - Okay. 23 out of 271 reviews" "
Rating 4 - Poor. 5 out of 271 reviews" "
Rating 2 - Terrible. 2 out of 271 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chris, Auckland

Business traveller
Disliked: Staff & service, property conditions & facilities
For the price this place is basic. You are paying 5 star prices and getting 3 star standard. Basic. Lamps in bedroom didn’t work. It was just cheap, cold no view not comfortable in the apartment. I stay all over nz for work and I have never paid over $330 for a night in such a basic hotel. I’ll never stay here again
Stayed 1 night in Aug 2023

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is right in middle of city centre and easy walking distance to everyone. Car parking is available but $15 per night, which is a bit over the top.
Stayed 1 night in Jun 2023

6/10 Okay

Atsushi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jun 2023

10/10 Excellent

Keith

Stayed 1 night in Jun 2023

6/10 Okay

Raj

Stayed 1 night in Apr 2023

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location, easy parking, clean and tidy room. Very helpful and courteous receptionist. We arrived Easter Sunday about 530pm and had to use intercom to gain access but it was really hard to hear due to traffic noise.
Stayed 1 night in Apr 2023

6/10 Okay

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a problem
Stayed 1 night in Mar 2023

8/10 Good

Iftikhar

Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2023

10/10 Excellent

Dalma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, well-appointed rooms with great bedding and well-equipped kitchenette.
Stayed 1 night in Feb 2023

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is in an excellent location in downtown Whagarei, clean, comfortable but the check-in process was very strange. They don’t have anyone at the front desk after 5 PM. You have to call on an intercom to someone, wait a while on hold for them to answer, then it is hard to hear them with traffic going on. There happened to be one staff member, who by coincidence had to stay late for something else. She found me or else I may never have found my way to our room or to parking.
Stayed 1 night in Jan 2023

6/10 Okay

Alan, Auchterarder

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff were very helpful. Room is clean but very basic. Although we didn’t use it, cutlery, cups and glasses were not a matched set, three different forks, three different knives etc Still usable but what it should be.

8/10 Good

julie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Can’t comment on staff really as on arrival you press a button wait and a voice on the other end pass you a code to access keys. You are on your own from there. Room was clean and had everything you needed. There is free parking between 4:30pm and 8;30 am. A little hard to find based on the map. Olson had to use card to enter through the door to garage and press exit button to allow a car through. Not sure if this is for everyone or just an issue with our card. But as there is no one to ask can’t say. The area down by the water is a must to stroll around and enjoy a coffee.

10/10 Excellent

Jenan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Stayed 2 nights in Dec 2022

8/10 Good

Cameron

10/10 Excellent

Chong Wee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful. The unit was very clean and comfortable.

6/10 Okay

ALLAN

Liked: Cleanliness, room comfort
Okayish
Nobody in reception when we arrived. Lift not working. A pleasant room, spacious, bit dated. Good location.
Stayed 2 nights in Sep 2022

10/10 Excellent

Tom

Stayed 1 night in Sep 2022

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
The staff were very nice and the location was great, but the room was not cleaned properly, we found food in the freezer and very dirty dish in the oven. There was only one clean over a 3 night stay and all they did was make the bed poorly and change the towels.
Stayed 3 nights in Sep 2022

10/10 Excellent

Gary

Stayed 2 nights in Aug 2022

6/10 Okay

Kirsten

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was warm and comfortable, and in a great location. Unfortunately there was loud music from a bar or club next door that played until the small hours of the morning that kept both rooms in our party awake. The people staying above us were also very loud.
Stayed 1 night in Jul 2022

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and clean hotel with all amenities you’d expect from a Quest Hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back
Staff were great, helpful and friendly
Stayed 1 night in May 2022

6/10 Okay

Antonia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Perfectly nice, but extremely noisy on the weekend
I stayed two nights at Quest Whangarei over a weekend (Friday-Sunday) for a conference I was attending. The hotel itself is well-located, and the room was clean and in mostly good condition. Checking in was difficult due to the intercom being on a noisy road corner, and so checking in after-hours (reception hours are extremely limited, due to Covid) was hard as it was difficult to hear the person on the other end. The worst part of this hotel is the noise that comes from a nearby nightclub on the weekends. The first night was ok, but the Saturday night was unbearable - hours of incessant bass speaker noise (from about 10pm) that reverberated through the floor/walls of my room into the early hours - even earplugs were no use. After not being able to sleep due to the noise, I called the after-hours reception twice - the first time (11.30pm) I was told there was no better room to be moved to, and the second (12.30am) I was moved to a room in a different part of the hotel - and charged $50 for the privilege! I was told that was the cost of laundering the additional linen, however this was extremely disappointing as for the price of these rooms, I would expect a hotel room that was quiet enough to be able to sleep in. To the hotel's credit, after challenging the fee I was eventually refunded, but this left a poor impression. This would be a perfectly fine hotel for a weeknight stay, but I would avoid staying here on weekends due to the noise alone.
Stayed 2 nights in May 2022