Ratings based on 927 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Sep. 19, 2024 on Hotels
Comment from Hotel Management
Oct. 13, 2024 by Carlyn, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your feedback to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Carlyn So ChanGuest Services SupervisorQuality Suites Whitby
2 out of 5
by A traveller

Posted Sep. 19, 2024 on Expedia
The bathtub and basin drain was blocked. The air conditioning was extremely loud, their wasn't an option to shut it off so I turned the temp up to 27 celcius. Around 3am the AC turned on because it was that hot inside and I wasn't able to fall back asleep since it was so hot and I had to leave the AC on for about an hour before I could turn it off again. Disappointing to pay that much money for sub par accommodation.
4 out of 5
by A traveller

Posted Sep. 18, 2024 on Hotels
Comment from Hotel Management
Sep. 21, 2024 by Carlyn, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Carlyn So ChanGuest Services SupervisorQuality Suites
5 out of 5
by A traveller

Posted Sep. 18, 2024 on Expedia
Wish they had a pool but other than that, great experience and stay!
Comment from Hotel Management
Sep. 21, 2024 by Carlyn, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Carlyn So ChanGuest Services SupervisorQuality Suites
5 out of 5
by A traveller

Posted Sep. 18, 2024 on Expedia
A great stay
Comment from Hotel Management
Sep. 21, 2024 by Carlyn, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Carlyn So ChanGuest Services SupervisorQuality Suites
2 out of 5
by A traveller

Posted Sep. 14, 2024 on Expedia
Comment from Hotel Management
Sep. 16, 2024 by Carlyn, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely, Carlyn So ChanGuest Services SupervisorQuality Suites
5 out of 5
by A traveller

Posted Sep. 11, 2024 on Expedia
The brakefast was the same every day
Comment from Hotel Management
Sep. 16, 2024 by Carlyn, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Carlyn So ChanQuality Suites
5 out of 5
by A traveller

Posted Sep. 9, 2024 on Expedia
Comment from Hotel Management
Sep. 10, 2024 by Carlyn, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Carlyn So ChanGuest Services SupervisorQuality Suites
5 out of 5
by A traveller

Posted Sep. 9, 2024 on Expedia
Comment from Hotel Management
Sep. 10, 2024 by Carlyn, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Carlyn So ChanGuest Services SupervisorQuality Suites
5 out of 5
by A traveller

Posted Sep. 8, 2024 on Expedia
A friendly well run and clean hotel . The Hot breakfast and free parking was very much appreciated .
Comment from Hotel Management
Sep. 10, 2024 by Carlyn, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. We sincerely appreciate and value your feedback as a Choice Privileges Gold member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Carlyn So ChanGuest Services SupervisorQuality Suites