4/10 Poor
Hisako
7 Dec 2024
Liked: Staff & service
Disliked: Property conditions & facilities
It was my second time to stay there, but I had the bad experience with the TV again. When I stayed there, the first night the TV in my bedroom didn't work. I had to spend that night without TV all night long. The next day, a person from the mechanic came and changed all the staff behind the TV set for the satellite. I wonder why they didn't check staff every room before the guest arrives. And this time, about 7 hours or so, there was no TV service in the whole the hotel and they said because of the weather. What??? The weather was not that bad. Just only a little bit snow which was gone over the night. I could not believe the reason they said. And that kind of problem happened twice or three times while I was there this time. Because I usually travel by myself, I prefer watching the TV whenever I am staying in the room. All over the whole night, definitely. I am not sure if I will stay again at this hotel in the future. The problem for me is the rate. More and more expensive, every time. I tend to stay less and less nights because of the high rate.
Hisako
Stayed 11 nights in Nov 2024