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InterContinental Hayman Great Barrier Reef by IHG

5.0 star property
5-star beachfront hotel near Coral Sea

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Photo gallery for InterContinental Hayman Great Barrier Reef by IHG

Room, 4 Bedrooms (Hayman Residence)
Suite, 2 Bedrooms (Hayman) | View from room
Suite, 1 Bedroom (Hayman) | Living area
Suite, 2 Bedrooms (Hayman)
Suite, 2 Bedrooms (Pool Ocean View) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Hayman Island, Whitsundays, QLD, 4801
  • Hayman Island Reef
  • Dolphin Point Lookout
  • Whitsunday Lookout
  • Hamilton Island, QLD (HTI-Great Barrier Reef)

Room options

View all photos for Suite, 2 Bedrooms (Pool Ocean View)

Suite, 2 Bedrooms (Pool Ocean View) | View from room

Suite, 2 Bedrooms (Pool Ocean View)

  • Ocean view
  • 114 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds (Lagoon Ocean View)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Single Beds (Lagoon Ocean View)

  • Ocean view
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Lagoon View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Single Beds, Lagoon View

  • Lagoon view
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Lagoon View

View from room

Premium Room, 1 King Bed, Lagoon View

  • Lagoon view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Courtyard View (Retreat)

Classic Room, 1 King Bed, Courtyard View (Retreat)

Classic Room, 1 King Bed, Courtyard View (Retreat)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hayman)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom (Hayman)

  • Ocean view
  • 92 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Pool Access

Suite, 1 Bedroom, Pool Access | View from room

Suite, 1 Bedroom, Pool Access

  • 75 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Suite (Lagoon)

Premium bedding, down comforters, pillowtop beds, minibar

Family Suite (Lagoon)

  • Lagoon view
  • 144 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 3 Bedrooms (Hayman)

Suite, 3 Bedrooms (Hayman)

Suite, 3 Bedrooms (Hayman)

  • Ocean view
  • 190 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Lagoon View

Suite, 1 Bedroom, Lagoon View

Suite, 1 Bedroom, Lagoon View

  • Ocean view
  • 90 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Beach Access)

Premium Room, 1 King Bed (Beach Access)

Premium Room, 1 King Bed (Beach Access)

  • Ocean view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Hayman)

Suite, 2 Bedrooms (Hayman)

Suite, 2 Bedrooms (Hayman)

  • Ocean view
  • 160 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

View from room

Classic Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Accessible

  • 75 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 4 Bedrooms (Hayman Residence)

Room, 4 Bedrooms (Hayman Residence)

Room, 4 Bedrooms (Hayman Residence)

  • Ocean view
  • 650 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for House, 3 Bedrooms (Hayman Beach)

House, 3 Bedrooms (Hayman Beach)

House, 3 Bedrooms (Hayman Beach)

  • Ocean view
  • 400 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Villa, 1 King Bed, Beachfront (Pool)

Villa, 1 King Bed, Beachfront (Pool)

Villa, 1 King Bed, Beachfront (Pool)

  • Ocean view
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront (Pavilion)

Suite, 1 Bedroom, Beachfront (Pavilion)

Suite, 1 Bedroom, Beachfront (Pavilion)

  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Lagoon Ocean View)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed (Lagoon Ocean View)

  • Ocean view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Premium bedding, down comforters, pillowtop beds, minibar

Classic Room

  • Resort view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

View from room

Suite, 1 Bedroom, Pool View

  • Ocean view
  • 75 sq m
  • Sleeps 2
  • 1 Twin Bed

About the area

Whitsundays

Beachfront retreat .Your stay at this hotel will put you steps from Hayman Island Reef and a 5-minute walk from Coral Sea. Also nearby are Whitsunday Lookout and Cook Lookout.

Restaurants

  • Azure Breakfast
  • Beach Pavillon

About this property

InterContinental Hayman Great Barrier Reef by IHG

5-star beachfront hotel near Coral Sea
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At InterContinental Hayman Great Barrier Reef by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center.

This 5-star Whitsundays hotel is smoke free.

  • 182 guestrooms or units
  • 4 levels
  • 3 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 205248 sq ft of conference space
  • 19068 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
InterContinental Hayman Great Barrier Reef by IHG offers 182 air-conditioned accommodations, which are accessible via exterior corridors and feature iPads and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Whitsundays hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian, Spanish, Thai

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:30 PM on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Motor boating
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPad
  • LCD TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must transfer to the property via boat or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.9 percent for credit card payments
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 150.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 95 per person (one-way)
  • Airport shuttle fee per child: AUD 50 (one-way), (from 5 to 11 years old)
  • Rollaway bed fee: AUD 150.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hayman Island
InterContinental Hayman
InterContinental Hayman Island Resort
InterContinental Hayman Great Barrier Reef
InterContinental Hayman Island Resort an IHG Hotel
InterContinental Hayman Great Barrier Reef by IHG Hotel
InterContinental Hayman Great Barrier Reef by IHG Whitsundays

InterContinental Hayman Great Barrier Reef by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 137 reviews
Rating 8 - Good. 36 out of 137 reviews
Rating 6 - Okay. 10 out of 137 reviews
Rating 4 - Poor. 8 out of 137 reviews
Rating 2 - Terrible. 3 out of 137 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Aakhesh

Stayed 3 nights in Jan 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Overpriced and needs lots of improvements
I have been coming to Hayman Island for 30+ years and stayed in a variety of rooms over the years. The beach villa we stayed at has been slightly renovated, but is still tiered. The wall switches for the electric blinds and fans work only intermittently. . There were other peoples bags in our room when we arrived which was very “off putting” and each time we wanted ice it took 3 times to get it. We tried calling, emailing and texting (even going to reception to ask for it in person).They were very apologetic, but it just kept happening. On New Years Eve we wanted room service and the app just didn’t work properly. We had to order each meal separately and they arrived 20 mins apart, so my partner finished his meal before mine even arrived! On New Years Day we couldn’t even get a glass of champagne bc they said they don’t serve alcohol before 11am!?! Really? Our mini bar wasn’t replaced each day, and back in the day, it was all inclusive in that particular villa except the alcohol! The main pool area is very tired and for such an exclusive hotel needs a facelift! The best part of our stay (besides the Whitsundays itself) was the spa and hair salon which had great staff and service. For a room that was nearly $2k per night, I would assume the airport transfers would’ve been included, instead they charged us $440 PER person! My memories of Hayman island were overshadowed by all of these poor incidents. Our experience from all these poor incidents was a complete let down :-(
Best part was the sunrise and sundetd
View from our villa
Bam Bam restaurant/bar
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2024

8/10 Good

Tracey Ann

Liked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Dimce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location. Beautiful beach and lovely staff members
Stayed 3 nights in Nov 2024

6/10 Okay

RYAN

Stayed 5 nights in Sep 2024

10/10 Excellent

Quyen, LA JOLLA

Stayed 1 night in Aug 2024

10/10 Excellent

jason James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secluded
Stayed 5 nights in Jul 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CANT WAIT TO VISIT OTHER SITES
Stayed 4 nights in Jul 2024

8/10 Good

Pasquale Lino

Travelled with partner
Liked: Staff & service
Great property but it needs modernisation and uplift. Three restaurants only. Good quality. No business centre No entertainment to speak of except for same singer with sams repertoire. Needs Newspapers and greater selection of books. Cleaning of rooms and toilets needs improvement.
Stayed 7 nights in Jul 2024

10/10 Excellent

emma

Stayed 7 nights in Jun 2024

10/10 Excellent

Rebekah

Stayed 3 nights in Jun 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting is fabulous, outlook fantastic, food incredible. All restaurant venues quality of food was excellent. Majority of staff were excellent, (Atama a standout). Staff need senior management in all areas as some staff were standing around talking more than serving. (Especially at the main pool area). This is not the young kids fault but lack of investment by upper management to supply and enforce high hospitality standards
Stayed 4 nights in May 2024

6/10 Okay

Chris

Travelled with partner
Liked: Staff & service, amenities
Amazing spot however the hotel did not meet our standard of a 5 star hotel. Bed was uncomfortable, air conditioning didn’t work one night, there was a tray of of cigarettes in the outdoor shower, upon arrival we had to wait 1.5 hours for our room with no access to our baggage. All staff were 5 star and their service was amazing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jarryd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Sven

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Its more like a 3 star than a 5 star hotel. A lot of missing to be on a premium level - this starts with unregulary housekeeping, limited trained staff, high prices vs less performance, et cetera
Stayed 4 nights in Apr 2024

10/10 Excellent

Na

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with everything perfectly, will be back for sure.
Stayed 4 nights in Mar 2024

6/10 Okay

Hoda

Travelled with family
Liked: Cleanliness, property conditions & facilities
We won't go back.
Stayed 5 nights in Mar 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to relax and recharge. Plenty to do if you want to. We enjoyed our whole experience and would visit again. Thank you to all the staff and all that you do.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gerald R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, facilities and staff. Paradise.
Stayed 6 nights in Feb 2024

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

4/10 Poor

Nima

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Great location, poor service quality, very commercial experience. Overall not recommended
Stayed 2 nights in Feb 2024

4/10 Poor

Daniel Anjos dos

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We are very disappointed !! The curtains from the room was fell apart.. took 2 days to get fixed!! Room service need to be requested after all day out side !! Last night the air conditioning stopped working around 9pm .. and the hotel didn’t come over to fixed!! Today we went to reception for checkout and the reception knew about .!! Why they didn’t change the room ? That’s supposed to be 5 star hotel ..
Stayed 4 nights in Feb 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024