4/10 Poor
Laura
Travelled with family
Feb 11, 2025
I expected average...i got less. Check in at 3..we were not there until 8pm. No room available as advertised. Staff did try to accommodate differently which was appreciated. 2 single rooms instead of suite. However. Ac not working, bed hard as concrete floor., i have back issues, so this was bad... floor was dusty and dead bugs on floor by end tables. Loud banging noises thru the night... overall not a good experience given that there was a marriott and comfort inn in walking distance.. stayed because close to ks heart hospital. Will definitely choose differently next time.
Laura
Stayed 1 night in Feb 2025