I wish I could give 0 star for this mean horrible manager and very stinge way run hotel. We arrived in this city early morning, so had to wait until 3pm but my daughter was really sick before figure skate competition, so I asked favor any chance to check in earler. One counter worker said she can let us check-in at 1:30. When we got there other manager (very skinny dark hair very unkind face expression and voice) said NO. After chechk-in, inside of room made me seriouly disappoint. one sop bar, one tiny shampoo, no lotion, no conditioner, no lotion, No kichen stuff at all (you need to ask evet