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The Wilderness Hotel

3.0 star property
Family-friendly 3-star hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Wilderness Hotel

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Property grounds
3 bars/lounges
Front of property
Standard Family Double Room

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool

Explore the area

Map
George Road, Wilderness, Western Cape, 6560
  • Wilderness National Park
    3 min walk
  • Milkwood Village Shopping Centre
    4 min walk
  • Wilderness Lagoon
    5 min walk
  • George (GRJ)
    19 min drive

Room options

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • 80 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic King Rooms

Classic King Rooms

Classic King Rooms

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Room

Room

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (King)

Standard Room (King)

Standard Room (King)

  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room (Classic Twin 13)

Classic Twin Room (Classic Twin 13)

Classic Twin Room (Classic Twin 13)

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family Quad Twin Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Deluxe Family Quad Twin Room

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Family Quad King Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Deluxe Family Quad King Room

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe King Rooms

Deluxe King Rooms

Deluxe King Rooms

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Family Bunk Bed Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Family Bunk Bed Room

  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Classic Family Double

Classic Family Double

Classic Family Double

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Family Double Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Family Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Family Suite

Luxury Family Suite

Luxury Family Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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The price is CA $111
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CA $129 total
includes taxes & fees
6 Dec - 7 Dec
Wilderness Beach Hotel

About the area

Wilderness

On river.Within a 5-minute walk of this Wilderness hotel, you'll find Cape Floral Region Protected Areas and Wilderness National Park. Milkwood Village Shopping Centre and Wilderness Lagoon are also within half a mile (1 km).

What's nearby

  • Wilderness National Park - 3 min walk - 0.3 km
  • Wilderness Lagoon - 5 min walk - 0.4 km
  • Dolphin's Point - 2 min drive - 1.9 km
  • Map of Africa View Point - 9 min drive - 4.7 km
  • Victoria Bay Beach - 10 min drive - 9.1 km

Getting around

  • George (GRJ) - 19 min drive

Restaurants

  • ‪The Green Shed Coffee Roastery - ‬4 min walk
  • ‪The Girls - ‬4 min walk
  • ‪KFC - ‬12 min drive
  • ‪Checkers - ‬11 min drive
  • ‪Pomodoro - ‬3 min walk

About this property

The Wilderness Hotel

Family-friendly 3-star hotel with outdoor pool
The Wilderness Hotel offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges.

A fitness center, a sauna, and spa services are also featured at the family-friendly The Wilderness Hotel.

Smoking is allowed in designated areas at this 3-star Wilderness hotel.

  • 1 building
  • 155 guestrooms or units
  • 2 levels
  • 3 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
The Wilderness Hotel offers 155 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Wilderness Hydro and Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

Afrikaans, Dutch, English, French, Xhosa, Zulu

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator (on request)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Parking and transportation

  • Free offsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator (on request)

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Wilderness Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: ZAR 30 per person, per day and includes use of: sauna; spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Wilderness
Protea Wilderness Hotel
Wilderness Hotel Wilderness
Protea Hotel Wilderness
The Wilderness Hotel Hotel
The Wilderness Hotel Wilderness
The Wilderness Hotel Hotel Wilderness

The Wilderness Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 48 out of 178 reviews" "
Rating 8 - Good. 67 out of 178 reviews" "
Rating 6 - Okay. 46 out of 178 reviews" "
Rating 4 - Poor. 11 out of 178 reviews" "
Rating 2 - Terrible. 6 out of 178 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
The search and booking I submitted was for Wilderness resort in Wisconsin United States. The “quick” response from this location, still hasn’t hapoened
Stayed 3 nights in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Amenities
The rooms were a bit dated. The key cards stopped working and had to be reprogrammed every day which was annoying. My sister didn’t have hot water for 6 out of the 7 days we stayed and reception promised to resolve it but didn’t. My sister asked for her room not to be cleaned as she didn’t want her stuff being moved around but they cleaned 6 out of the 7 days even though they were reminded every day. Bit of a shame really that the promises made weren’t honoured
Stayed 6 nights in May 2024

6/10 Okay

Jan

Liked: Cleanliness
Wouldn’t recommend
Avoid if possible. Needs investment also staff training. A positive is that it’s a good location and has a pleasant pool
Stayed 4 nights in Jan 2024

6/10 Okay

Kathy

Stayed 3 nights in Feb 2024

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Mike

Stayed 1 night in Feb 2024

8/10 Good

Anthony, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities
Q
Stayed 1 night in Jan 2024

6/10 Okay

Garth

My business and I use this Hotel at least 2 - 3 nights a month. The Hotel is generally great and staff friendly except this time. It is unreal how one person can make such a difference, and will contribute to your business decisions going forward. I made the mistake of asking for 2 rooms to be processed through one transaction and the utter bad attitude and generally reprehensible behaviour received from Olivia at the front desk was a true reflection of an individual that should not be in Hospitality!!! Unfortunate that one individual can ruin an otherwise great experience and ensure no future business to the hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Dean

Stayed 1 night in Nov 2023

6/10 Okay

Ghulam

Stayed 1 night in Jun 2023

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent and common spaces are very smart and well-maintained. The room itself was a little tired and in need of some paint. In my aunt's room (103) the shower drain was blocked.
Stayed 1 night in May 2023

8/10 Good

Ashleigh

Stayed 2 nights in Apr 2023

10/10 Excellent

Elsa

Stayed 1 night in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
A Good choice
Although the hotel does need work, I found the hotel clean and comfortable. The room air conditioning was excellent as was the wifi, shower and bedding. They serve an excellent buffet breakfast.
Stayed 3 nights in Jan 2023

8/10 Good

Alan, New York

Travelled with partner
Old hotel that is a little outdated - no elevators - making moving luggage a challenge. There was a plant around the property that gave off a bad musty smell during this time of year. Noticed the smell in other areas around Wilderness, so it may have not been addressable. Breakfast was great, pool was nice. Wish it had a hot tub.
Stayed 2 nights in Jan 2023

2/10 Terrible

Daniella

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down, dirty hotel in need of an overhaul
The hotel is run down and dirty. We moved rooms due to the mould caked in our aircon. There cockroaches in the room. The general areas are filthy. We used to absolutely love this hotel it was under previous management. I cant see it going on for much longer without a serious revamp. The hotel needs a manager to better oversea how it is run. So disappointing. We will not be back
Stayed 5 nights in Jan 2023

6/10 Okay

Biplob

Travelled with family
Good
Stayed 2 nights in Dec 2022

4/10 Poor

Khalid

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very unhygienic & uncomfortable stay
Hi, this is more of a 2.5 star hotel, the pictures on the website are very deceiving. We had entered to a very old setting, check-in was quick, breakfast was decent however the rooms are very uncomfortable & unhygienic - we had found spiders & spider webs in the corner of the rooms, the rooms are also infested with ants, they attack any food stuff lying around. Very disappointed, don't think I will ever consider revisiting this hotel.
Stayed 1 night in Dec 2022

8/10 Good

Trevor

Liked: Staff & service, room comfort
Jewel needing tlc
This is a real jewel which needs a lot of Tox. Great location. Food was good excellent.
Stayed 2 nights in Dec 2022

8/10 Good

Tommy

Stayed 1 night in Oct 2022

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel has a reputation for giving out a hotel room that differs from the picture. Be aware.
Stayed 1 night in Sep 2022

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Just an over night stop
Stayed 1 night in Aug 2022

10/10 Excellent

Wilhelm

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Wilhelm

Stayed 1 night in May 2022

8/10 Good

Warren

Travelled with partner
Liked: Staff & service
The Hotel is being subtly transformed into something closer to its former grandeur. Its still a significant way off. Its tired and basic, but improving. The facilities are basic but functional and the staff are traned, helpful and polite. The location of the building is the best in town, expecially if you're there to sample the culinary delights on offer. In general, I recommend staying at this property. If you can, book a family room.
Stayed 3 nights in Feb 2022