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Springhill Suites by Marriott Williamsburg

3.0 star property
3-star Colonial hotel near College of William and Mary

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Photo gallery for Springhill Suites by Marriott Williamsburg

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Reception
Junior Suite, Multiple Beds
Lobby lounge
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1644 Richmond Rd, Williamsburg, VA, 23185
  • Ripley's Believe It or Not!
    ‪3 min walk‬
  • College of William and Mary
    ‪3 min drive‬
  • Williamsburg Premium Outlets
    ‪4 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

26-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

26-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

26-inch flat-screen TV with cable channels, TV, Netflix

Suite, Multiple Beds

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

26-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

26-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Williamsburg-Historic Gateway by IHG

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1291)
Holiday Inn Hotel & Suites Williamsburg-Historic Gateway by IHG

About the area

Williamsburg

City center stay.You'll be within half a mile (1 km) of Ripley's Believe It or Not! and 2 miles (3 km) of College of William and Mary with a stay here. Bounce House and Pirate's Cove Adventure Golf are also within 2 miles (3 km).

What's nearby

  • Ripley's Believe It or Not! - 3 min walk
  • College of William and Mary - 3 min drive
  • Williamsburg Premium Outlets - 4 min drive
  • Colonial Williamsburg Visitor Center - 6 min drive
  • Merchants Square - 6 min drive

Getting around

  • Williamsburg Transportation Center - 6 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 29 min drive

Restaurants

  • ‪Golden Corral - ‬3 min drive
  • ‪Cookout - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Sal's By Victor - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬14 min walk

About this property

Springhill Suites by Marriott Williamsburg

3-star Colonial hotel near College of William and Mary
Springhill Suites by Marriott Williamsburg offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Springhill Suites by Marriott Williamsburg. Self parking is free. A complete renovation of Springhill Suites by Marriott Williamsburg was completed in November 2020.

This 3-star Williamsburg hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Built in 2000
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
Springhill Suites by Marriott Williamsburg offers 120 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. 26-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bike parking
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Smooth flooring in public areas
  • Transfer shower
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 26-inch flat-screen TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Springhill Suites Williamsburg
Springhill Suites Marriott Hotel Williamsburg
Springhill Suites Marriott Williamsburg
Springhill Suites Williamsburg
Williamsburg Marriott
Springhill Suites Williamsburg Hotel Williamsburg
Springhill Suites Marriott Williamsburg Hotel
Williamsburg Springhill Suites
Springhill Suites by Marriott Williamsburg Hotel
Springhill Suites by Marriott Williamsburg Williamsburg
Springhill Suites by Marriott Williamsburg Hotel Williamsburg

Springhill Suites by Marriott Williamsburg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay here. The only issues is the pool was not opened Thursday evening or Friday when my boys would have liked to use it. It was opened Saturday but crowded with tournament kids. There was only one elevator working. Which was barely noticeable until the weekend when the tournament kids and families showed up. Otherwise I would have given this location 5 stars.
Stayed 4 nights in Nov 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Close location to shopping and restaurants.
Stayed 3 nights in Nov 2024

8/10 Good

Calvin

Liked: Staff & service, property conditions & facilities
ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Jill

Stayed 3 nights in Aug 2024

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel carpet flooring was old, smelly and dirty especially in my room. Toiletries ran out and had to call multiple times to get service! The second day consisted of just replenishing the towels!!!! No making the bed or replenish the items in the room. Did I mention the room carpet was smelly, stained and dirty! I will not be staying there again!
Stayed 3 nights in Oct 2024

6/10 Okay

Sandor

Travelled with family and small children
Liked: Staff & service, amenities
Bathroom needs to be updated. Bed is too soft.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 2 nights in Oct 2024

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely come back next year.
The stay was great. Only thing I didn’t like about the stay was that our room was right next to the elevator. It makes it convenient but the elevator made noise every time it went up, down, and the doors opened. My last night there, it seemed to be in use all night long.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GREAT Value!
Convenient, quiet, "walkable" location. Comfortable room size, pleasant staff, very nice breakfast, good price (Plus the complimentary ice cream cups is a fun perk!)
Stayed 1 night in Oct 2024

8/10 Good

Ammie

Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff.
Stayed 1 night in Sep 2024

8/10 Good

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Sep 2024

2/10 Terrible

Taleeta

Stayed 2 nights in Jul 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Quiet room. Nice and dark.
Stayed 1 night in Sep 2024

4/10 Poor

Christine

Travelled with family and small children
Members of our family got bed bug bites. The bathroom floor was dirty with moldy pipes. No air venting in the bathroom. Carpet was stained and dirty.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, walking distance to many shops and eating places
Stayed 3 nights in Aug 2024

10/10 Excellent

Geo

Stayed 3 nights in Aug 2024

2/10 Terrible

Matthew

Business traveller
Liked: Staff & service
Disliked: Cleanliness
There was dried seminal fluid and pubic hair on the toilet when I entered the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose francisco

Stayed 4 nights in Aug 2024

4/10 Poor

Brittney

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I love to stay at Marriott properties. I chose this property for the location, price, indoor pool, and breakfast. Walking in, the property looks great. Summer was super friendly. I went to room 1 and saw stains on the couch and ottoman. The bathroom had mildew all over the walls and ceiling. Summer kindly gave us a new room. Room 2, still stained couch and ottoman and this time the mildew is on the tub fixtures. However, we grew to see the toilet didn't flush correctly. Imagine how i found out. we found out around 9/10pm. I told the young lady at the front desk. Her response was "I can give you a plunger so you can fix it." ...... I kindly explained that I wouldn't not be fixing a toilet on my vacation and advised that she can simply change my room. She did. Room 3 the bathroom ceiling had paint peeling. At this point I'm over it. We did not stay the third night that was PAID FOR. I drove all the way back home after our fun day.
Stayed 3 nights in Aug 2024

8/10 Good

AMANDA

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Tiffany

Travelled with family
Liked: Staff & service, room comfort
Cool for what was needed
The hotel is decent at best. Pros: Staff were very friendly; breakfast was consistently good each day with something for everyone; beds were cozy, suite was spacious; working ice machines on each floor; complimentary tea and coffee 24/7 but hot water is removed for the tea at night. Room TVs were great and they auto sign you out of streaming services which is great. Cons: No place to fill water bottles when buffet was closed. The gym dispenser gives lukewarm water. Hotel is in need of major upgrades. Rooms have less than fresh smell upon entry but you get use to it. One bed's blanket had two small stains on the corner like old blood. Pillow case had brown spots on it and some towels were flat out dirty. Pool was closed during entire stay. Minimal parking spots on weekend. Random fire alarm one night that had everyone outside with the kids in pajamas for quite a while. Only one working elevator so mornings were quite the wait. Bathroom had loads of old stains on tiles and tub and baseboards were a wreck. My husband showered with shoes on. We went to visit the theme parks so we spent minimal time in the room. We did appreciate the extra space for a party of 5. Everyone had their own space and the sofa was large enough to not even need to pull the bed out. Plenty of outlets but again, the place could really use some upgrades.
Stayed 3 nights in Aug 2024

6/10 Okay

Carmen

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The staff service at night was not good, the person in charge couldn’t help us with a problem we had in our room.
Stayed 3 nights in Aug 2024