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Sleep Inn Hanes Mall

2.5 star property
Winston-Salem hotel in Williamsburg Square area

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February 2025

Photo gallery for Sleep Inn Hanes Mall

Interior
Lobby
Standard Room, 1 King Bed, Non Smoking
Exterior
Room, 1 Queen Bed, Accessible, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
1985 Hampton Inn Ct, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪4 min drive‬
  • Novant Health Forsyth Medical Center
    ‪5 min drive‬
  • Wake Forest University Baptist Medical Center
    ‪7 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(63 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(68 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Winston-Salem

Williamsburg Square stay.Your stay at this Williamsburg Square hotel places you within 2 miles (3 km) of Wilkes Regional and Hanes Mall. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 3 miles (5 km).

What's nearby

  • Hanes Mall - 4 min drive
  • Novant Health Forsyth Medical Center - 5 min drive
  • Wake Forest University Baptist Medical Center - 7 min drive
  • Benton Convention Center - 9 min drive
  • Old Salem - 9 min drive

Getting around

  • High Point Station - 26 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Dave & Buster's - ‬3 min drive

About this property

Sleep Inn Hanes Mall

Winston-Salem hotel in Williamsburg Square area
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Sleep Inn Hanes Mall. Self parking is free.

This Winston-Salem hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Sleep Inn Hanes Mall offers 73 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Service fee: USD 2 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Hanes Mall
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Hotel Winston-Salem
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel Winston-Salem

Sleep Inn Hanes Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1001 reviews" "
Rating 8 - Good. 306 out of 1001 reviews" "
Rating 6 - Okay. 136 out of 1001 reviews" "
Rating 4 - Poor. 75 out of 1001 reviews" "
Rating 2 - Terrible. 82 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Stayed 3 nights in Nov 2024

6/10 Okay

Jennifer

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean the day I checked in. Hairs all over the bathroom, toilet not clean, used toothpick and gum on the carpet, etc. One morning on my way out, I told receptionist there was what appeared to be vomit in the hall right beside the elevator and when I came back an hour later it was still there. Front desk staff is constantly on their cell and rude. Bathroom door and frame were practically falling apart, mini fridge was leaning into the floor bc the shelf was broken, the room was overall just dirty and had signs saying you would not get room service unless specifically requested. Would never stay here again or recommend this hotel to anyone.

4/10 Poor

Cynthia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
although there was some nice employees the office staff was unaccommodating rude and really didn't care about this staythis was just like a Motel 6 and way overpriced and almost everyone that was checking out was playing complaining .I was sitting in the lobby and one of the workers said it's about to get loud with all the complaints so this is very usual for them and not an isolated incident I'm 63 and handicapped and the rooms were very difficult to get around in especially the bathroom which the door didn't even fit the shower and water leaked out from the top and the bottom posing a serious threat for anyone to fall I will never ever stay in a sleep in again and I would suggest that they are no longer a point part of Choice Hotels as they are only downgrading the others by being in there
Stayed 5 nights in Oct 2024

8/10 Good

FARHAN

Stayed 1 night in Oct 2024

8/10 Good

sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel chain offers consistent comfortable stays. You can't go wrong booking here. What's comforting at Sleep Inns is that if you're ever on premise when they're cleaning the rooms, they always change the bed sheets. Their rooms are always comfortable no matter the age of the building. This particular hotel has a nice workout room. Really enjoyed my 2 nights at Hanes Mall Sleep Inn. It's conveniently located off the interstate. The best of restaurants in the area are within a 5 minutes drive, one is walkable. You can't go wrong booking here. Most Sleep Inns are not new so don't expect perfection, expect good.
Stayed 2 nights in Oct 2024

8/10 Good

Muir

Liked: Cleanliness, staff & service, property conditions & facilities
I was most pleased with the staffs’ helpfulness.
Stayed 2 nights in Oct 2024

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk staff.
Hotel desk was very accommodating. Our room was next to one being worked on and they moved us right away.
Stayed 1 night in Oct 2024

2/10 Terrible

Shelly

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were bed bugs! The staff didn’t care and no accommodations or reimbursement was done. The bathroom door was broken so you had to use the bathroom with no privacy. The bed was dirty with hairs and bedbugs. Total crap hole!
Stayed 1 night in Sep 2024

10/10 Excellent

Pamelia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected when i came back to check on the 2nd time (bc internet was down) the young man was very nice and accommodating.
Stayed 1 night in Oct 2024

8/10 Good

Kenneth

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for a visit to Winston Salem
Stayed 2 nights in Oct 2024

8/10 Good

Hannah

Liked: Room comfort
Disliked: Cleanliness
Ehh
The hotel was nice and good area. But they could have told us they were doing some renovation right now the hall from our room. The hallway was gross and smelled awful but the room was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

8/10 Good

Amy

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was located next to a highway so hear trucks passing most of the night. Room was small but well laid out. Tea/coffee only available at breakfast. Rooms had coffee pots and 2 packs of coffee. Ironing equipt. was in room.
Stayed 2 nights in Sep 2024

4/10 Poor

McKenna

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
The hotel was okay, the morning staff was super sweet and talkative about the area, the night staff was rude and after parking had been full told me to park in handicap and I wouldn’t get towed..wasn’t taking that chance. but the area around was very poor there are two other hotels next to this one and there are TONS of homeless people roaming around the streets and dumpster at night so BE CARFUL, wouldn’t travel here alone glad I had other people with me . Hotel bedding had burn hole and hair in shower!! Won’t be staying again .
Stayed 1 night in Sep 2024

6/10 Okay

Conrad

Stayed 1 night in Sep 2024

2/10 Terrible

Darnell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are doing the best they can. It’s broken, used, flea market, low end accommodations. I stayed there about a year ago, and questioned my judgement, but saw effort so I tried again, bad decision. It does not matter the cost, I will never ever stay there again. Again, this is not about staff being rude. This is about management taking advantage of every element of the operation. They are not competing. They are surviving. I’d rather pay more and feel safe and clean.
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ken

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room we stayed in had stains on the chair. Stains on the pocket door to the bathroom, a ripped duvet cover, as well as a shower that leaked on the floor. Overall I would probably recommend finding another hotel to stay in l.
Stayed 1 night in Sep 2024

2/10 Terrible

Holly

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery

Stayed 1 night in Aug 2024

8/10 Good

Agata

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We have family in the area and have stayed at this property before. Check in was a breeze, the rooms were clean, the bed was comfortable, and the pricing was reasonable. We didn’t eat breakfast there, so I can't comment on it.
Stayed 2 nights in Sep 2024

4/10 Poor

Lucinda

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024