We arrived to the property by check-in time. However, the property had not been cleaned: both beds were unmade and contained dirty sheets, towels were wet, used, and strewn around the bathroom, garbage in the kitchen had not been taken out.
We booked just one night because we were attending a wedding, and needed access to the shower prior to the wedding
Turns out, the property mgr was out at a wedding, and something fell throw the cracks. The co-property mgr was available via phone and a cleaning woman (daughter) was there within an hour. She was great, and pulled a really poor experience into a pleasant one. Thank you!