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Wingate by Wyndham - Houston/Willowbrook

2.5 star property
Hotel near Willowbrook Mall in Houston

Choose dates to view prices

Photo gallery for Wingate by Wyndham - Houston/Willowbrook

Exterior
Indoor pool, sun loungers
In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby
Free toiletries, hair dryer, towels
Reviews
5.2

Popular amenities

  • Pool
    PoolPool
  • Hot tub
    Hot tubHot tub
  • Breakfast included
    Breakfast includedBreakfast included
  • Gym
    GymGym
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
9050 Mills Rd, Houston, TX, 77070
  • Popular LocationWillowbrook Mall2 min drive
  • Popular LocationSam Houston Race Park5 min drive
  • Popular LocationVintage Park6 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)21 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Room
Days Inn & Suites by Wyndham Sam Houston Tollway
Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (415)
The price is CA $113
per night
CA $133 total
includes taxes & fees
13 Jul - 14 Jul
Days Inn & Suites by Wyndham Sam Houston Tollway

About the area

Houston

Willowbrook stay.Your stay at this Willowbrook hotel places you within 2 miles (3 km) of Aerodrome and Houston Methodist Willowbrook Hospital. Willowbrook Mall and Mountasia Houston are also within 2 miles (3 km).

What's nearby

  • Houston Methodist Willowbrook Hospital - 2 min drive
  • Willowbrook Mall - 2 min drive
  • Sam Houston Race Park - 5 min drive
  • HP Campus - 5 min drive
  • Vintage Park - 6 min drive

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Hooters - ‬15 min walk
  • ‪Jack In The Box - ‬2 min walk
  • ‪Chuck E. Cheese's - ‬17 min walk

About this property

Wingate by Wyndham - Houston/Willowbrook

Hotel near Willowbrook Mall in Houston
Wingate by Wyndham - Houston/Willowbrook offers its guests a children's pool, an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Wingate by Wyndham - Houston/Willowbrook. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

  • 83 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Wingate by Wyndham - Houston/Willowbrook offers 83 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Houston
Wingate Houston Willowbrook
Wingate Willowbrook
Wingate Wyndham Houston Willowbrook
Wingate Wyndham Willowbrook
Wingate Wyndham Willowbrook Hotel
Wingate Wyndham Willowbrook Hotel Houston
Wyndham Willowbrook
Wingate By Wyndham Hotel Houston
Wingate Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel
Wingate Wyndham Houston/Willowbrook Houston
Wingate Wyndham Houston/Willowbrook
Wingate by Wyndham - Houston/Willowbrook Hotel
Wingate by Wyndham - Houston/Willowbrook Houston
Wingate by Wyndham - Houston/Willowbrook Hotel Houston

Wingate by Wyndham - Houston/Willowbrook Reviews

Reviews

5.2
Rating 10 - Excellent. 189 out of 1002 reviews" "
Rating 8 - Good. 124 out of 1002 reviews" "
Rating 6 - Okay. 137 out of 1002 reviews" "
Rating 4 - Poor. 139 out of 1002 reviews" "
Rating 2 - Terrible. 413 out of 1002 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

albert

Stayed 1 night in Mar 2024

10/10 Excellent

MCavion

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The original room that was assigned was a little too dated, but front deck assigned another room which was much better, with no hesitation!!!! Staff was very nice
Stayed 5 nights in Mar 2024

6/10 Okay

Vern

Travelled with family, Business traveller
Nothing
Stayed 2 nights in Mar 2024

6/10 Okay

Walter

Liked: Staff & service
Stayed 5 nights in Mar 2024

2/10 Terrible

Kat

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty and had roaches. One of the two elevators was broken and the one that “worked” was slow, screeched, hopped and felt so unsafe. Even though I paid in full online, I was charged an additional security deposit that I was not told about when I booked the room. When I checked out in the morning and asked for the paperwork on the deposit I was handed a receipt that said nothing about the deposit and the staff could not explain the paperwork to me. I would never stay there again. Just so bad.
Stayed 1 night in Mar 2024

6/10 Okay

TRANG

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Kiasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Kehinde

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Kristin

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Area around the property is sketchy. Guests loiter in the parking lot smoking weed before coming in so the hallways, elevator, and pretty much everything in the building smells like a skunk. Our room had black mold growing behind the toilet. The entire room was dingy, dirty, and old looking. The staff tries, but how much carpet deodorizer can you use on old and dingy things? The funk didn’t hinder our neighbor’s “activities” for a full hour from 10:30-11:30 pm though. The breakfast was fresh made waffles which were actually decent, but the rest was very meh. Some bread, some bagels, a few types of cereal and hard boiled eggs and that was it. Oh, and milk, apple juice, and orange “drink” in a carafe. Better than starving, I guess!
Stayed 1 night in Jan 2024

10/10 Excellent

Alyssha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Beverlee

Disliked: Staff & service, amenities, property conditions & facilities
Room furniture 301: • Both end tables on each side of the bad stayed open all the time. They would not close. • The heater was off the rails and I could see past the wall straight down to the parking lot. I didn’t like feeling like there was a hole in the wall. • One of the two elevators was broken. The other was very scarry and I will not ride it again. • This afforded me the opportunity to use the stairs to the third floor. :( The stair well had windows to the outside missed…another chance to see the cold parking lot below.  • I was disappointed at the bfast on the first night. But I did manage to find boiled eggs and cereal. The second morning, however, had no eggs or milk. The guy at the desk said the bfast lady was late (over an hour) and he can’t find the eggs, but could get me some milk. The apple juice craft was empty. It just looked pitifully. The oriental lady who checked me in was nice and thorough. That is the only nice thing I have to say about this place. Before Covid, I came here every year. I will not go back. I’ll just have to drive further.
Stayed 2 nights in Dec 2023

10/10 Excellent

rosangela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2023

2/10 Terrible

Meegoda

Disliked: Property conditions & facilities
Complecated
Stayed 1 night in Dec 2023

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

rodney

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, that was only thing. The main reason I picked Wingate by Wyndham was how nice and big the rooms are and breakfast. 1st room TV didn't work. After try to fix, they moved me to another room. Burns on carpet, rust in shower and touch up paint instead of painting. On waffle not protein. 1 step above a motel. And woke up with bumps on neck, from sleeping in bed.
Stayed 1 night in Dec 2023

2/10 Terrible

Pat

Travelled with partner
First the elevator was broken and we had to climb stairs. Second thing you couldn’t bring extra breakfast to the room. Third thing got the bottom floor , but there was roaches and toilet flies in the bathroom, very disappointed.
Stayed 4 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Night staff was very unfriendly but day staff was very friendly & helpful - Room was large, clean and good enough!!
Stayed 1 night in Nov 2023

10/10 Excellent

KeAaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Brittany

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no hot water & my room had to be changed 3 times for multiple reasons
Stayed 2 nights in Oct 2023

6/10 Okay

Harley

Stayed 2 nights in Oct 2023

2/10 Terrible

Aaliyah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place should be shut down
My experience was terrible. Both of our rooms upon arrival had a very nasty smell. The bed had dust mites in the sheets due to the humidity levels. in one of our rooms, there was blood stain on the floor and the sheets appeared unclean. in our other room, it looked like the coffee machine had previously caught on fire as there were a smoke mark in the mirror, as well as a bird mark on the countertop and on the floor. There were holes in the walls. Only one of the elevators was working. When me and my family got inside, the elevator shook as it was moving up to our floor. Asked for a refund. The staff informed me that I had already been checked in for an hour and hung up on me.
Stayed 2 nights in Oct 2023

2/10 Terrible

SANTIAGO

Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 4 nights in Sep 2023