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Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel

2.5 star property
Hotel near Battleship North Carolina in Wilmington

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel

Exterior
Point of interest
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
839 Medical Center Drive, Wilmington, NC, 28401
  • Legion Stadium
    18 min walk
  • Greenfield Lake Amphitheater
    4 min drive
  • Greenfield Lake Park and Gardens
    5 min drive
  • Wilmington, NC (ILM-Wilmington Intl.)
    14 min drive

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

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Exterior
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About the area

Wilmington

Close to airport.Within 6 miles (10 km) of this hotel, you'll find Cape Fear Community College and Wilmington Convention Center. Battleship North Carolina and University of North Carolina at Wilmington are also within 6 miles (10 km).

What's nearby

  • Riverwalk - 6 min drive
  • Cape Fear Community College - 7 min drive
  • Battleship North Carolina - 8 min drive
  • Wilmington Convention Center - 8 min drive
  • University of North Carolina at Wilmington - 8 min drive

Getting around

  • Wilmington Intl. Airport (ILM) - 14 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Winnies Tavern - ‬4 min drive
  • ‪Taqueria Los Portales #3 - ‬2 min drive

About this property

Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel

Hotel near Battleship North Carolina in Wilmington
Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 400 square feet (37 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Wilmington hotel is smoke free.

  • 109 guestrooms or units
  • 4 levels
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel offers 109 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Express Medical Park

Holiday Inn Express & Suites Wilmington West - Medical Park, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 904 reviews" "
Rating 8 - Good. 169 out of 904 reviews" "
Rating 6 - Okay. 57 out of 904 reviews" "
Rating 4 - Poor. 44 out of 904 reviews" "
Rating 2 - Terrible. 48 out of 904 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter needed a soft landing for 1 night. She had been sleeping outside for a couple of nights. We live a few hours away. They worked with us so she could eat breakfast while they got her room ready. So we could get her checked in & taken care of for the night. AWESOME STAFF.
Stayed 1 night in Aug 2024

8/10 Good

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at our checkin was very kind, friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one night and my only complaint is that one of the shower sliding doors was missing, so water got all over the bathroom floor when I took a shower. I meant to notify the staff when I checked out but forgot. Other than that I enjoyed my stay.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager was very personable and inviting. Our room was quiet and spacious. Our bed had a smudge on the bedspread.
Stayed 1 night in Aug 2024

8/10 Good

ANGELA, GARNER

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like costumer service and/front desk and housekeeper service
Stayed 2 nights in Aug 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is one front desk, her name is Cherie. She was the absolute sweetest person I have ever met.
Stayed 4 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
good last minute stay from flight cancellation
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Friendly
Very friendly and knowledgeable staff, beautiful hotel in a nice area, with everything you need in the vicinity.
Stayed 3 nights in Aug 2024

10/10 Excellent

Suleyma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, property conditions & facilities
Always stay here when in town.
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Taylor

Stayed 1 night in Jun 2024

10/10 Excellent

Jahaviyouna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great privacy and nice area. Even has a small store open throughout the nice by reception.
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jahleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our one night stay was smooth and easy.
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Ismahan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice, quiet and clean place. The pool is inside and small.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shavonne Q

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Fun!!!!
Excellent customer service and the location was great for being close to the beaches in Wilmington. I would definitely recommend my family and friends to visit this hotel when looking for room accommodations.
Stayed 2 nights in Jul 2024

10/10 Excellent

Domonique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was exceptional and friendly. Our room was close to the lobby and was very loud. Request you replace Styrafom with eco friendly products.
Stayed 3 nights in Jul 2024

10/10 Excellent

Graylen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Yilanndry

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was always damaged, we were given a room on the fourth floor, we were on vacation with children and we had to go up and down the four floors daily many times, we asked for them to change rooms and they told us that everyone wanted the change of rooms because of the problem of the elevator and that they had no availability, we talked to the staff of the expedía to ask them to help us with what happened and they told us that they could do nothing, we asked for the cancellation of the reservation and they told us that they would not return the money due to hotel policies, that is to say that if or if we had to stay and go up the fourth floors daily. We went to drink water from the part where they put breakfast and a guy from the staff told us that we couldn't drink water from there and that we bought it in the fridge they had there to sell the water.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The stay was amazing, all but the air condition going out. I really enjoyed myself and did my grandchildren.
Stayed 1 night in Jul 2024

2/10 Terrible

Kaitlyn

Travelled with family
Disliked: Staff & service
Charged for smoking fee when not smoking
The stay was great until I got home and checked my bank statement. A fee was charged to my account with no email or call stating why. I called the Hotel and asked what the charge was for. The front desk stated it was a smoking fee charge. After telling the receptionist I do not smoke and never was any smoking done, she offered that the manager would call me. After an hour I still had not received a call so I called back. Another lady answered and stated once again there was a smoking fee charged and after asking again to speak to the manager she stated there was nothing they could do about the charge and that the charge needed to be disputed with my bank. Shocked that a smoking fee for ‘smelling marijuana in the area” was charged to my room and I never smelled anything the night I was there for my stay. Not to mention I was staying with my two year old son. After finally talking the manager he stated again there’s nothing they can do about the situation. Being wrongly accused of doing something I do not do and being out of a large amount of money has ruined the trip. I now have to fight the bank to try and get this money bank. The whole situation was handled poorly.
Stayed 1 night in Jul 2024