Dawn was so easy to work with - attentive and helpful and thorough. We appreciated her immediate answers to any questions and helpful advice. The ski house is lovely and even larger than described. Wonderful decor, cozy beds and living room, well stocked kitchen with dishes and cooking utensils and pots/pans. They stocked it well with many necessaries - paper products, condiments and kitchen staples, and soap and shampoo and extra sheets, blankets, pillows etc. Two lovely outdoor porches and great views over the valley. Great TVs, video and other games which was fun for the kids. As was the hot cocoa bar - my kids indulged several times a day! So convenient to have the ski and boot room to store everything when done for the day. And boot warmers/dryers. Lovely welcome basket was much appreciated. Though the week ended up being warmer than usual even for end of ski season, we had a great time because the house was so comfortable, lovely and fun to hang out in and we loved the short walk to the slopes which made the skiing we did very easy. I give this property an A+ and we hope to return!