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The Windhoek Luxury Suites

3.5 star property
3.5-star guest house near Heinitzburg Castle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Windhoek Luxury Suites

Exterior
Free daily cooked-to-order breakfast
Courtyard
Double Room
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Corner of Hebenstreit str & Josephwood, Klein Windhoek, Windhoek, Windhoek
  • NamibRand Nature Reserve
    19 min walk
  • Katutura Township
    19 min walk
  • Heinitzburg Castle
    2 min drive
  • Windhoek (ERS-Eros)
    13 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilton Windhoek

Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (742)
The price is CA $115
per night
CA $135 total
includes taxes & fees
6 Jan - 7 Jan
Hilton Windhoek

About the area

Windhoek

In Windhoek .Within 2 miles (3 km) of this Windhoek guesthouse, you'll find Heinitzburg Castle and Maerua Mall. Zoo Park and Avis Dam are also within 3 miles (5 km).
View more Guest houses in WindhoekOpens in a new window

What's nearby

  • NamibRand Nature Reserve - 19 min walk
  • Maerua Mall - 2 min drive
  • Christ Church - 3 min drive
  • Train Station - 4 min drive
  • Avis Dam - 5 min drive

Getting around

  • Windhoek (ERS-Eros) - 13 min drive

Restaurants

  • ‪Leo's At The Castle - ‬20 min walk
  • ‪Ekipa Restaurant - ‬2 min drive
  • ‪Mugg & Bean - ‬3 min drive
  • ‪Butcher Block - ‬13 min walk
  • ‪Mountain Eagle Spur Steak Ranch - ‬3 min drive

About this property

The Windhoek Luxury Suites

3.5-star guest house near Heinitzburg Castle
There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly The Windhoek Luxury Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Windhoek guesthouse.

  • 40 guestrooms or units
  • 3 dining venues
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Windhoek Luxury Suites offers 40 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Afrikaans, English, German

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–11:00 AM on weekdays and 7:30 AM–12:30 PM on weekends
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Windhoek Luxury Suites

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Windhoek Suites Windhoek
The Windhoek Luxury Suites Windhoek
The Windhoek Luxury Suites Guesthouse
The Windhoek Luxury Suites Guesthouse Windhoek

The Windhoek Luxury Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 37 reviews" "
Rating 8 - Good. 8 out of 37 reviews" "
Rating 6 - Okay. 0 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gladys

Liked: Staff & service, amenities, property conditions & facilities
Beautiful quite hotel and perfect for a relaxed gateway!
Stayed 1 night in Jun 2024

10/10 Excellent

Sheronda, Milwaukee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well and clean. The hosts were very welcoming.
Stayed 1 night in Jan 2024

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very new. The rooms are spacious and comfortable. The staff is amazingly friendly and helpful. Easy to park and next to a small mall with a great restaurant that is a must try. Will definitely return to this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful new hotel in a beautiful part of Windhoek. It’s quiet and safe and directly across the street from a small shopping area with cute stores and wonderful restaurants. The staff are all lovely and professional. It’s about 35 minutes from the hotel and is a very affordable taxi ride. I would recommend this hotel to anyone and will definitely return when we are back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gordon

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant one night stay.
Quick check in. Room was very comfortable with everything that we needed. Very good lighting and plenty of charging points. Very safe area and breakfast just across the road.
Stayed 1 night in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Catherine, Tigard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment style hotel. Airport pickup easy to arrange and driver was waiting for us in arrivals. Rooms are clean and modern. Fast Internet, good showers, clean room. Restaurant across the street was great for dinner and breakfast. In a nice neighborhood.. would recommend for a landing pad before or after safari.
Stayed 1 night in Oct 2022

10/10 Excellent

Unangoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Herman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Windhoek
New, clean, fresh, luxury finishes. Great shower. friendly staff.
Stayed 2 nights in Jul 2022

4/10 Poor

Frederick

over-priced, small rooms, no bathroom privacy.
Stayed 1 night in Jun 2022

10/10 Excellent

brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very well put together establishment! Good proximity to all necessities
Stayed 3 nights in May 2022

8/10 Good

JOHN

Stayed 1 night in Apr 2022

8/10 Good

Guenther

Liked: Cleanliness, property conditions & facilities, room comfort
Gut aber Luxury ?
Stylische Bauweise und Einrichtung aber der Zimmer und Poolservice war nicht 5*
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

paul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff super helpful with early and late checkin and helping print covid travel tests
Stayed 1 night in Sep 2021

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb and Relaxing for family stays
Windhoek Luxury Suites was extremely comfortable and the added bonus is to have the best restaurant in Windhoek only 20meters away. The rooms were clean and tidy, and had all the amentites you need for a relaxing stay. We stayed as a family of 4, and had the adjacent rooms with interleading door
Stayed 1 night in Dec 2020

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top choice of stay in Windhoek
Wonderful new hotel across from one of Windhoek’s best restaurants. The guy at check in was very professional and helpful. Rooms are in a very good condition. We had to leave early so we couldn’t try the breakfast.
Stayed 1 night in Nov 2019

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquille
Nous avons apprécié notre séjour dans cet hôtel. La chambre et la salle de bains étaient modernes. Le petite déjeuner se prend dans un joli patio, dans le restaurant qui se trouve juste en face ( il suffit de traverser une petite rue avec très peu de circulation ). Le matin, nous avons pu laisser nos bagages à la réception avant de venir les récupérer pour nous rendre ensuite à l'aéroport.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Pool könnte mehr Pflege vertragen
Stayed 1 night in Mar 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Josefine

Stayed 1 night in Dec 2022

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room offered sufficient space, was clean, modern and quiet. There was a small patio, which was nice. The only issue I am personally not fond of, the bathroom walls are not linked to the ceiling. So all bathroom-action can be overheard easily. Parking was guarded and reception was helpful for dinner and taxi bookings.
Stayed 1 night in Sep 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel endroit, les restaurants à proximité sont parfaits! (juste à coté) Cet hotel est un Must à Windhoek!
Stayed 1 night in Aug 2022