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Castle Hotel Windsor

4.0 star property
4-star eco-certified hotel near Windsor Castle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castle Hotel Windsor

Terrace/patio
Terrace/patio
View from property
Exterior
Classic Double Room, 1 Queen Bed, Ensuite

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
18 High Street, Windsor, England, SL4 1LJ
  • Windsor Royal Shopping Centre
    2 min walk
  • Leaf
    1 min walk
  • Windsor & Eton Central Station
    5 min walk
  • London (LHR-Heathrow)
    22 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Ensuite

Junior Suite, 1 King Bed, Ensuite

Junior Suite, 1 King Bed, Ensuite

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Ensuite

Superior Twin Room, 2 Single Beds, Ensuite

Superior Twin Room, 2 Single Beds, Ensuite

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

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Exterior

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Breakfast included
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4.4 out of 5, Excellent, (1001)
The price is CA $199
per night
CA $239 total
includes taxes & fees
5 Jan - 6 Jan
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About the area

Windsor

City center retreat .Within a 10-minute walk of this Windsor City Centre hotel, you'll find Windsor Castle and Thames River. Windsor Royal Shopping Centre and St. Georges Chapel are also within half a mile (1 km).

What's nearby

  • St. Georges Chapel - 3 min walk
  • Windsor Castle - 7 min walk
  • Eton College - 14 min walk
  • LEGOLAND® Windsor - 5 min drive
  • Windsor Racecourse - 5 min drive

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Horse & Groom - ‬1 min walk
  • ‪Wagamama Windsor - ‬2 min walk
  • ‪Nando's - ‬2 min walk
  • ‪Esquires Coffee Windsor - ‬1 min walk

About this property

Castle Hotel Windsor

4-star eco-certified hotel near Windsor Castle
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 893 square feet (83 square meters) and includes a conference center. A library, a terrace, and coffee/tea in a common area are also featured at the eco-certified Castle Hotel Windsor. For a fee, parking is available.

This 4-star Windsor hotel is smoke free.

  • 108 guestrooms or units
  • 3 levels
  • 893 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Castle Hotel Windsor offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 30 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 20.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1007 reviews" "
Rating 8 - Good. 235 out of 1007 reviews" "
Rating 6 - Okay. 61 out of 1007 reviews" "
Rating 4 - Poor. 27 out of 1007 reviews" "
Rating 2 - Terrible. 22 out of 1007 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

mr j

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property good position, food good just room pretty average for superior queens, bed comfy,but room small and advertises a road view, but very small windows,stayed before on lower floor so much better.
Stayed 1 night in Sep 2024

10/10 Excellent

Javier, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very cute place to stay in Windsor! Close to shops, food and castle property. Comfortable bed, easy check in and we received an early check in after our very long flight.
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an excellent location close to restaurants, shopping and Windsor Castle. Our only issue was our compact room which reminded us of a caravan. However, UK standards are different from across the pond. Next time, we will be sure to book a larger room. I would recommend this property and return again.
Stayed 1 night in Sep 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

MIchael

Travelled with partner
Liked: Property conditions & facilities
Great location! Close to Windsor Castle and the shopping district. Staff very friendly and helpful. Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Freda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can see Windsor castle when you walk outside!! Had tea there also!
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

MaryBeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The hotel is a block from Windsor Castle. There are many restaurants, bars, coffee houses, and retail shops with a few blocks. In addition to being conveniently located, the hotel is clean, beds are very comfortable, and the staff pleasant and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Staff remarkably friendly and professional. Property location is perfect for reaching Windsor Castle and other sites. Hotel restaurant meals (breakfast and dinner) were outstanding.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kayleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Great spot in Windsor and easy parking
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property with character. The restaurant and bar staff were so friendly and the food was very good.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a brilliant location
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mary Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. The room was wonderful and the staff very cordial.
Stayed 2 nights in Aug 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, amenities
Very lovely hotel will stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Stayed 2 nights in Aug 2024

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024