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Macdonald Windsor Hotel

4.0 star property
4-star eco-certified hotel near Windsor Castle

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Photo gallery for Macdonald Windsor Hotel

View from room
Front of property
Breakfast served
Lobby
Classic Double Room | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
23 High Street, Windsor, England, SL4 1LH
  • Windsor Castle
    ‪7 min walk‬
  • LEGOLAND® Windsor
    ‪5 min drive‬
  • Windsor Racecourse
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed (Deluxe Suite)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed (Deluxe Suite)

  • 16.5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Super Deluxe Suite)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Suite, 1 King Bed (Super Deluxe Suite)

  • 16.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Double Bed (Deluxe Double)

  • 16.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Double Bed (Standard Double)

  • 16.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed (Super Deluxe Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed (Super Deluxe Double)

  • 16.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Standard Twin)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (Standard Twin)

  • 16.5 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Windsor

City center retreat .Within a 10-minute walk of this Windsor City Centre hotel, you'll find Windsor Castle and Thames River. Windsor Guildhall and Windsor Royal Shopping Centre are also within half a mile (1 km).

What's nearby

  • St. Georges Chapel - 2 min walk - 0.2 km
  • Windsor Castle - 7 min walk - 0.6 km
  • Eton College - 14 min walk - 1.2 km
  • LEGOLAND® Windsor - 5 min drive - 4.0 km
  • Windsor Racecourse - 5 min drive - 3.1 km

Getting around

  • Windsor & Eton Central Station - 4 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 24 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Horse & Groom - ‬1 min walk
  • ‪Wagamama Windsor - ‬1 min walk
  • ‪Nando's - ‬2 min walk
  • Esquires Coffee Windsor

About this property

Macdonald Windsor Hotel

4-star eco-certified hotel near Windsor Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4026 square feet (374 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the eco-certified Macdonald Windsor Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Windsor hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4026 sq ft of conference space
  • 374 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Macdonald Windsor Hotel offers 120 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

This Windsor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Greek, Malay, Polish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Valet parking on site (GBP 40 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 8 AM–10 AM: GBP 24 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • iPod dock
  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 per person
  • Valet parking fee: GBP 40 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Macdonald Windsor
Macdonald Hotel Windsor
Macdonald Windsor
Macdonald Windsor Hotel
Windsor Hotel Macdonald
Windsor Macdonald
Windsor Macdonald Hotel
Macdonald Windsor Hotel Hotel
Macdonald Windsor Hotel Windsor
Macdonald Windsor Hotel Hotel Windsor

Macdonald Windsor Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The front street access was poor. No one to help with luggage. The table along the corridor was not cleared of tea cups and plates from 6pm to 12pm. Barman looked fed up. Wedding party taking over the hotel rather than in separate events rooms.
Stayed 1 night in Dec 2024

6/10 Okay

kamla

Stayed 1 night in Nov 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Ian

Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Fantastic stay
Stayed 2 nights in Dec 2024

10/10 Excellent

LOUISA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of Windsor. Fantastic room. Lovely staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Extremely helpful staff, would definitely recommend to friends and family well done
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of Windsor
Stayed 1 night in Oct 2024

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rather dismayed to see a member of staff sleeping on one of the sofas opposite the reception desk when we were going into breakfast this morning. Not very professional
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice size rooms, quiet, nespresso machine. Lovely lobby area
Stayed 2 nights in Nov 2024

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and modern. Excellent location within walking distance to all of the local attractions.
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, room comfort
Just pretty average, emailed about parking, no response. Aircon very hot/loud. Just a premier inn with added cost.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is across the street from Windsor Castle and adjacent to a nice shopping area with restaurants and the train station. Hotel is elegant and beautiful. My room was large and luxurious. Will definitely return!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Windsor Experience
Excellent room & Service all the staff attentive and courteous Only downside was the bed was not quite as comfortable as usually found in higher end hotels
Stayed 3 nights in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was perfect. Silvia at the front desk was more than accomodating. Helped with our room, stored our bags after checking out until our flight. Even helped with our Uber pickup location. Wonderful hotel to stay in Windsor. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

jayne

Liked: Staff & service, amenities, property conditions & facilities
The hotel is in a great location, and the room is well appointed.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first hotel on a two week vacation in the UK and by far the best place we stayed. Steps away from everything you'd want to see in Windsor including the castle. The staff is wonderful and really take great care of their guests. Make sure to include breakfast in your plans, you won't regret it. I hope we get to stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

Nigel

Liked: Staff & service, room comfort
Good hotel , great location
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel is Pleasant but the the blind in are room did not work it had come off the chain bathroom door handle has silicon over it and you could see it
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff.
Lovely hotel, very clean and luxurious. Staff are all helpful and friendly. Service top tier. The only things that let it down is the breakfast, on the website they advertise they serve a high quality breakfast, but in reality they have an average style buffet and no black pudding. The restaurant is also very dark. Also they charge a very high charge to use their carpark, there are a few in town that charge less. However it was a very nice stay and I would definitely book another McDonald hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Gwenaelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024