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Quality Inn & Suites Hanes Mall

2.5 star property
Hotel near Novant Health Forsyth Medical Center in Winston-Salem

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Hanes Mall

Seasonal outdoor pool
Point of interest
Seasonal outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Novant Health Medical Park Hospital
    ‪4 min walk‬
  • Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Hanes Mall
    ‪10 min walk‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Sleep Inn Hanes Mall

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.9 out of 5, Good, (1002)
The price is CA $123
per night
CA $142 total
includes taxes & fees
14 Feb - 15 Feb
Sleep Inn Hanes Mall

About the area

Winston-Salem

Heart of Winston-Salem.Within a 10-minute walk of the hotel, you'll find Novant Health Forsyth Medical Center and Hanes Mall. Wake Forest University Baptist Medical Center and Truist Stadium are also within 3 miles (5 km).

What's nearby

  • Novant Health Forsyth Medical Center - 5 min walk
  • Hanes Mall - 10 min walk
  • Wake Forest University Baptist Medical Center - 4 min drive
  • Benton Convention Center - 7 min drive
  • Wake Forest University - 9 min drive

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Golden Corral - ‬19 min walk
  • ‪Dave & Buster's - ‬13 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel near Novant Health Forsyth Medical Center in Winston-Salem
Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Quality Inn & Suites Hanes Mall. Free self parking is available.
  • 146 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • ATM
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open May 26 and close September 04.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Quality Inn & Suites Hanes Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 261 out of 1004 reviews" "
Rating 8 - Good. 326 out of 1004 reviews" "
Rating 6 - Okay. 174 out of 1004 reviews" "
Rating 4 - Poor. 112 out of 1004 reviews" "
Rating 2 - Terrible. 131 out of 1004 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Stayed 1 night in Oct 2024

6/10 Okay

Crystal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice staff but the property is not in good condition.
Stayed 3 nights in Oct 2024

10/10 Excellent

Annazette

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Wesley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
charged the price of the room as a security deposit without warning then said expedia reservation wasn’t enough proof to check in. made us drive back to my home 20 miles away to retrieve my ID, ruined an incredibly special night… will never recommend to visitors to my city.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Lisbeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this room several months ago when my husband scheduled an upcoming surgery. My husband and i had to leave our home @ 2am to get to his surgery site. My husband's surgery was completed early and we wanted to check in to get some much needed rest it was 12pm. We where told it was to early for check-in however after hearing our story they found us a room that was clean and ready. They made sure it was close to the parking lot due to my husband not being able to walk comfortably. I room was clean, and had all the administers needed. My only compliments is the pillows where small!! However i would stay again simply for their kindness! THANK YOU
Stayed 1 night in Oct 2024

6/10 Okay

Carolyn

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was fine except for the mold around the tub. The microwave was very noisy. The area right around the motel did not feel as safe as I would have liked. You could not take any food at breakfast with you, and that was inconvenient.
Stayed 2 nights in Oct 2024

8/10 Good

Aldo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location. Self parking.
Stayed 11 nights in Sep 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
Broken lock on the door, visible bugs crawling everywhere, blood stains on the carpet, ripped furniture, stained ceiling, smelled of smoke…unsafe and scary. We didn’t stay and awaiting refund. Quality Inn has agreed to a full refund - awaiting Expedia to provide it.
Stayed 2 nights in Sep 2024

4/10 Poor

Terri

Stayed 2 nights in Sep 2024

6/10 Okay

Dr. Kenneth

Disliked: Cleanliness, property conditions & facilities
My room was not cleaned well. The desi and night table had wet, sticky substances on them, the desk chair had hair and tiny debris on if and the carpeting had tons of black, tarry pebbles that i stepped on all night. The TV was weird too; to get the channels to change, I had to do a 10-minute rebooting process (which apparently is required for all guests in every room to work the channel changer. The bright soot was a guy named Tom who was very easy to deal with in that we couldn’t get there the first night and he gave us a credit no queations asked
Stayed 2 nights in Sep 2024

4/10 Poor

carolee

Disliked: Cleanliness, property conditions & facilities
There were a lot of unsafe looking residents. Seemed like a "short stay" type of motel.
Stayed 3 nights in Sep 2024

2/10 Terrible

Neda

Disliked: Cleanliness, staff & service, property conditions & facilities
Could not stay more than one night, very dirty room
Stayed 2 nights in Sep 2024

2/10 Terrible

Misty, Winston Salem

Disliked: Cleanliness
Stayed 6 nights in Aug 2024

4/10 Poor

Shanice

Stayed 1 night in Aug 2024

6/10 Okay

Elise

Business traveller, Travelled with partner
Liked: Staff & service
It’s about what you expect for what you pay. Musty in the room, door hard to unlock and had to beg for more clean towels. They have a no food rule from breakfast. Like NO removing anything from the breakfast area including the coffee you’re drinking. You can’t grab breakfast to eat on the run.
Stayed 3 nights in Jul 2024

4/10 Poor

Brigitte

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quality Inn is always my first choice when choosing an hotel. I was very disappointed. I reserved a non-smoking room which smelled like smoke. The vents in the bathroom were rusted and the walls were dirty. The soap holder in the shower had soap stuck to it which means that the shower hadn’t been cleaned properly. There was no hot breakfast - I was very disappointed by what was offered. After I bit into a stale muffin, I wasn’t interested in eating anything else they offered for breakfast, which wasn’t much. I will say that the guy at the front desk was very friendly and the bed was comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Li

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room itself was pretty nice, besides the access to TV and you had to slam the door for it to shut all the way. The hotel was also very close to everything which was really convenient. However, we booked the hotel thinking we would have a pool and gym but both were closed, which was disappointing and the breakfast options were pretty minimal.
Stayed 1 night in Aug 2024

4/10 Poor

Burl

Disliked: Property conditions & facilities
The property was dated and not well lighted. Person at the front desk was not very fluent in English. There was no hot water to shower the next morning. I would not stay at this location again.
Stayed 1 night in Aug 2024

10/10 Excellent

Aniya

Travelled with partner
Liked: Cleanliness, staff & service
Everything was decent for pricing!
Stayed 2 nights in Aug 2024

4/10 Poor

Virginia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very professional and helpful but the accommodations were poor including broken bathroom doorknob, electrical outlet taped in place, poor A/C cooling, smelly room, and TV did not work despite following written instructions
Stayed 2 nights in Aug 2024

6/10 Okay

Dustin

Liked: Staff & service
Stayed 1 night in Aug 2024