10/10 Excellent
Blazej
17 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blazej
Stayed 2 nights in Nov 2024
Hotel Crystal Mountain
Family-friendly stay with 2 restaurants in Wisla
Choose dates to view prices
Photo gallery for Hotel Crystal Mountain
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Bar
- Spa
- Breakfast included
- Parking available
- Pet-friendly
Explore the area
43-460 Wisla, ul. Bukowa 19a, Wisla, 43-460
- Andrzej Podzorski Beskid Museum4 min drive
- Wisle Market Square4 min drive
- Amphitheater Stanislaw Hadyna4 min drive
Room options
View all photos for Superior Room, Balcony, Mountain View
Superior Room, Balcony, Mountain View
- 45 sq m
- Mountain view
- Sleeps 4
- 2 Twin Beds and 1 Large Twin Sofa Bed
View all photos for Classic Double Room, Balcony
Classic Double Room, Balcony
- 27 sq m
- Mountain view
- Sleeps 3
- 2 Twin Beds and 1 Large Twin Sofa Bed
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About the area
Wisla
In Wisla .You'll be within half a mile (1 km) of Silesian Beskids Landscape Park and 2 miles (3 km) of Wisle Market Square with a stay here. Andrzej Podzorski Beskid Museum and Amphitheater Stanislaw Hadyna are also within 2 miles (3 km).
What's nearby
- Wisle Market Square - 4 min drive - 2.5 km
- Museum of Magic Realism Ochorowiczowka - 6 min drive - 4.2 km
- Wisla Ski Resort - 7 min drive - 3.1 km
- Nowa Ski Osada - 9 min drive - 5.7 km
- Adam Malysza Ski Jumping Venue Wisla-Malinka - 11 min drive - 7.7 km
Getting around
- Wisła Jawornik Station - 4 min drive
Restaurants
- Stara Karczma - 4 min drive
- Chata Olimpijczyka - 17 min walk
- cafe Bon bon - 3 min drive
- Farmer - 4 min drive
- Browar wisła - 3 min drive
About this property
Hotel Crystal Mountain
Family-friendly stay with 2 restaurants in Wisla
As a guest of Hotel Crystal Mountain, you'll find a full-service spa, 3 indoor swimming pools, a waterslide, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.
A children's pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly Hotel Crystal Mountain. For a fee, parking is available.
Smoking is allowed in designated areas at this Wisla hotel.
- 491 guestrooms or units
- 2 dining venues
- Meeting rooms
- Buffet breakfast (free)
- Kid's club (free)
- Poolside lounge chairs
- Umbrellas for the pool
- Ski lift tickets
- Ski equipment storage
- Charging station for electric cars
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Wedding services available
- Terrace
- ATM
- Bellhop
- Elevator
- Smoking in designated areas
- Bar or lounge
- Bar by the pool
Hotel Crystal Mountain offers 491 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with digital channels.
Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Salon Dr Irena Eris Beauty Partner has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Languages
English, Polish
Property amenities
Family friendly
- 3 indoor pools
- Baby bath
- Changing table
- Children's club
- Children's pool
- Highchair
- Laundry facilities
- Seasonal outdoor pool
- Soundproofed rooms
- Waterslide
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Covered self parking on site (PLN 70 per night)
- Electric car charging station on site
- Wheelchair-accessible parking available
Food and drink
- Free buffet breakfast available daily 7:00 AM–10:30 AM
- 2 restaurants
- 1 poolside bar and 1 bar
Things to do
- 3 indoor pools
- Children's pool
- Full-service spa
- Lifeguards on site
- Sauna
- Seasonal outdoor pool
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Elevator door width (inches): 35
- Wheelchair-accessible parking
- 7 on-site accessible parking spaces
- Wheelchair-accessible path to elevator
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
Room amenities
Entertainment
- 50-inch flat-screen TV
- Digital channels
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
Bathroom
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Local meal delivery service
More
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
- Soundproofing
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Access methods
Staffed front desk
Pets
- Pets: PLN 70 per pet, per night
- Weight limit: 55 lbs per pet
- Pets cannot be left unattended
- Food and water bowls are available
- Certain rooms only, restrictions apply
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
- Service animals are exempt from fees
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
- Rollaway/extra beds are available for PLN 250.0 per night.
- Cribs (infant beds) are available for PLN 50.0 per night.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: PLN 3.00 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Covered self parking fee: PLN 70 per night
- Pet fee: PLN 70 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: PLN 50.0 per night
- Rollaway bed fee: PLN 250.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
We should mention
- The seasonal pool will open in June and close in September.
- Pool access available from 9:00 AM to 9:00 PM.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Children may not be eligible for complimentary breakfast.
- Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Hotel Crystal Mountain Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 2 reviews" "
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Ewelina
Travelled with partner
12 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, super Frühstück, Zimmer sind sehr groß und der Ausblick ist wunderschön
Ewelina
Stayed 2 nights in Oct 2024