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Hotel Altus Palace - Destigo Hotels

5.0 star property
5-star luxury hotel near Wroclaw Market Square

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Photo gallery for Hotel Altus Palace - Destigo Hotels

Pool
Front of property
Interior
Junior Double Room
Superior Apartment

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk

Explore the area

Map
15 Wierzbowa, Wroclaw, Dolnoslaskie, 50-055
  • Wroclaw Market Square
    ‪9 min walk‬
  • Wroclaw Town Hall
    ‪10 min walk‬
  • Wroclaw University
    ‪13 min walk‬
  • Wroclaw (WRO-Copernicus)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 51.00 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Wroclaw

Wroclaw City Center stay.A stay at this Wroclaw City Center hotel places you steps from Wroclaw SPA Center and within a 5-minute walk of Wroclaw Puppet Theater. Monument of Rota master Pilecki and Wroclaw Opera are also within half a mile (1 km).

What's nearby

  • Wroclaw SPA Center - 1 min walk - 0.2 km
  • Wroclaw Market Square - 9 min walk - 0.8 km
  • Wroclaw Town Hall - 10 min walk - 0.9 km
  • Wroclaw University - 13 min walk - 1.1 km
  • Wroclaw Zoo - 4 min drive - 2.8 km

Getting around

  • Wrocław Central Station - 10 min walk
  • Wroclaw (WRO-Copernicus) - 29 min drive

Restaurants

  • ‪Gniazdo - ‬5 min walk
  • ‪Woosabi Good Vibes Lounge - ‬6 min walk
  • ‪Cafe Berg - ‬3 min walk
  • ‪Falla - ‬6 min walk
  • ‪Cafe Bar Monopol - ‬6 min walk

About this property

Hotel Altus Palace - Destigo Hotels

5-star luxury hotel near Wroclaw Market Square
Hotel Altus Palace - Destigo Hotels offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

3 meeting rooms and coworking spaces are available. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Hotel Altus Palace - Destigo Hotels. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Altus Palace - Destigo Hotels was completed in July 2022.

Smoking is allowed in designated areas at this 5-star Wroclaw hotel.

  • 81 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Altus Palace - Destigo Hotels offers 81 accommodations with minibars and safes. Each accommodation is individually decorated. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.

Languages

English, Polish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 130 to 130 for adults and PLN 130 to 130 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 150 per pet, per day
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 130 to 130 for adults, and PLN 130 to 130 for children
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: PLN 150 per day
  • Valet parking fee: PLN 150 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Altus Palace
Altus Destigo Hotels Wroclaw
Hotel Altus Palace Destigo Hotels
Hotel Altus Palace - Destigo Hotels Hotel
Hotel Altus Palace - Destigo Hotels Wroclaw
Hotel Altus Palace - Destigo Hotels Hotel Wroclaw

Hotel Altus Palace - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 277 out of 324 reviews
Rating 8 - Good. 33 out of 324 reviews
Rating 6 - Okay. 7 out of 324 reviews
Rating 4 - Poor. 2 out of 324 reviews
Rating 2 - Terrible. 5 out of 324 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel worth visiting
Great hotel , everything great apart from the fact that spa was very small and it was loud with few small kids playing in a tiny pool. That should introduce children hour at the pool .
Stayed 4 nights in Dec 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel expecting a luxurious room and a relaxing wellness stay, but our experience was mixed. The room we were given had windows so high above our heads it felt like a prison cell—not terrible, but certainly not what we anticipated. I asked if we could switch rooms, but unfortunately, there were no alternatives without the same issue. The breakfast, however, was absolutely superb. It offered everything you could want, and the service was attentive. That said, there was one notable issue: when we were seated, a silverfish was crawling on the table. We didn’t sit down and called a waitress to address it. The silverfish was still alive and scurried away before the waitress could grab it with napkins. Rather than offering us a different table, she asked if she should simply change the tablecloth. While I agreed, it was an awkward situation as we stood there watching her clear the table, find the right-sized tablecloth, and reuse the same silverware, which the silverfish had crawled over. That made us a bit uncomfortable. A 5-star hotel should have a better protocol for handling such situations, like immediately relocating guests to a new table. On a brighter note, the breakfast itself was delicious—truly one of the best I’ve had! The spa experience was also a mix. While the amenities were clean and well-maintained, the water in the Jacuzzi was disappointingly not warm enough to relax in. We had to warm up in the sauna instead.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zenon

Stayed 2 nights in Dec 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, comfortable and beautiful. Highly recommend. Staff was friendly and helpful
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with excellent evening meal and superb breakfast, though a little pricey in restaurant. Everything was of superb quality. Loved it. Only draw back is that some rooms are noisy due to the tram going within six feet of side of hotel. Notwithstanding this excellent and we would highly recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel great service
Stayed 2 nights in Nov 2024

8/10 Good

Emma

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Kwang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paige

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very friendly staff. Location is ideal for walking around and visiting the Christmas markets
Stayed 2 nights in Dec 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Clean, quiet, comfortable, convenient location. Kind service. Lovely town.
Stayed 2 nights in Dec 2024

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, in excellent condition.
Stayed 4 nights in Nov 2024

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, amenities
Perfect location
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a quiet area but close to the city centre. The staff were very friendly. Very comfortable bed, lovely free breakfast. We were sorry only to be staying for one night but would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Isabella, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything except the noise from outside. Tramway too loud! Breakfast ends too soon. It should be open minimum until 12pm.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kevin, Coldspring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the rooms everything about this place is amazing! They bring you cookies at night and the bathrooms have heated floors. Such a nice place, and friendly staff. I would go back to this location just for the Hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Pedro Leobardo Montalvo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff. Amazing food, breakfast was varied and delicious. Loved our stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dayou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thumb up
Excellent services professional staff, just-right location and superb breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Natalia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Colleen, University Place

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was directly behind the front desk and was not optimal. The view from the window was a street car. The area is ok and close to the main square. The staff were helpful and kind.
Stayed 2 nights in Oct 2024

10/10 Excellent

Iwona

Stayed 1 night in Sep 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite luxury /Gorgeous property.
A beautiful, spacious room exemplifying the best in hospitality. The bar needs a wider range of wines by the glass and they need to have available a continental breakfast for those who want a light breakfast. The friendly bar tender created a welcoming atmosphere in the late evenings.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024