DoubleTree by Hilton Wuxi

4.5 star property
Family-friendly upscale hotel with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Wuxi

Exterior
Lobby
Exterior
Lobby sitting area
Property grounds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
No 19 Gao Lang Road New Distri, Wuxi, Jiangsu, 214028
  • Jiangnan University
    3 min drive
  • Wuxi Taihu International Expo Center
    5 min drive
  • Wuxi High-tech Zone
    6 min drive
  • Wuxi (WUX-Shuofang)
    15 min drive

Room options

TWIN 2 BEDS EXECUTIVE ROOM

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

1 KING BED EXECUTIVE ROOM

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

TWIN 2 BEDS DELUXE ROOM

  • 39.7 sq m
  • Sleeps 2
  • 2 Twin Beds

1 KING BED SUITE

  • 74.0 sq m
  • Sleeps 3
  • 1 King Bed

PRESIDENTIAL SUITE

  • 120 sq m
  • Sleeps 4
  • 1 King Bed

1 KING BED DELUXE SUITE

  • 110 sq m
  • Sleeps 4
  • 1 King Bed

1 KING BED DELUXE ROOM

  • 36.0 sq m
  • Sleeps 2
  • 1 King Bed

1 KING BED DELUXE ROOM

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

TWIN 2 BEDS GUEST ROOM

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Wuxi

Bin Hu District stay.Your stay at this Bin Hu District hotel places you within 3 miles (5 km) of Jiangnan University and Changguangxi Shidi Kepuguan. Also, Wuxi Taihu International Expo Center is within 3 miles (5 km) and Taihu Star Water Ferris Wheel is within 6 miles (10 km).

What's nearby

  • Wuxi High-tech Zone - 6 min drive - 6.1 km
  • Wuxi Museum - 8 min drive - 7.9 km
  • Nanchan Temple Antique Market - 10 min drive - 10.2 km
  • Three Kingdoms City (Southeast Gate) - 11 min drive - 10.2 km
  • Wuxi Yaohan - 11 min drive - 10.9 km

Getting around

  • Suzhou New District Railway Tram Stop - 26 min drive
  • Wuxi (WUX-Shuofang) - 15 min drive

Restaurants

  • ‪六千馆 - ‬19 min walk
  • ‪星巴克 - ‬2 min drive
  • ‪咖啡陪你 - ‬2 min drive
  • ‪Yonghe King 永和大王 - ‬16 min walk
  • ‪必胜客 - ‬2 min drive

About this property

DoubleTree by Hilton Wuxi

Family-friendly upscale hotel with 3 restaurants
DoubleTree by Hilton Wuxi offers its guests a children's pool, an indoor pool, an outdoor tennis court, and a lazy river. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 26910 square feet (2500 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the luxury DoubleTree by Hilton Wuxi. Free self parking is available.

  • 400 guestrooms or units
  • 25 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 26910 sq ft of conference space
  • 2500 sq m of conference space
  • Built in 2010
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Game room or arcade
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
DoubleTree by Hilton Wuxi offers 400 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: WiFi (CNY 50 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 82 for adults and CNY 41 for children
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Spa services
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 82 for adults and CNY 41 for children
  • Fee for in-room wireless internet: CNY 50 per day (rates may vary)
  • Rollaway bed fee: CNY 230 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

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DoubleTree by Hilton Wuxi Hotel
DoubleTree by Hilton Wuxi Hotel Wuxi

DoubleTree by Hilton Wuxi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 116 reviews" "
Rating 8 - Good. 53 out of 116 reviews" "
Rating 6 - Okay. 13 out of 116 reviews" "
Rating 4 - Poor. 7 out of 116 reviews" "
Rating 2 - Terrible. 1 out of 116 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Personel doesn't speak enough english for international business. Missing vegetarian options at the restaurant.
Stayed 2 nights in May 2024

8/10 Good

Juan, Miami

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a very affordable rate. Then again I'm still searching for that hotel in China where at least at the reception they spoke a bit of a foreign language. The double Trees I've visited in China are otherwise a very solid choice.
Stayed 1 night in Apr 2024

8/10 Good

Rhys

Stayed 3 nights in Mar 2024

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant Stay & Friendly, Helpful Staff
My stay was comfortable and as I expected from past visits. The room was clean and overall I had a pleasant experience. The only minor issues I experienced that you may wish to consider upgrading for the comfort of others is, first, I was unable to adjust the climate control in the room. It was stuck on 21.5 and the up/down buttons were useless. It got cold in the room later in the evening. Second, the TV monitor seems to need adjusting. The program I viewed (CNN) was too large to fit properly on the monitor, so the left, right, and bottom parts were cut off and everything on-screen was bigger than normal. Aside from these issues, everything was excellent. The front desk team was friendly and helpful. I'm very satisfied with my latest visit there.
Stayed 4 nights in Aug 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doubletree wuxi
Hotel was good, internet service was not great however and was disappointed the gym was closed.
Stayed 2 nights in Nov 2019

8/10 Good

Beng Yan

Nice and clean hotel. Comfy stay.
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

svetlana, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay on a business trip
it was quick in and out - one night stay on a business trip
Stayed 1 night in Jun 2018

6/10 Okay

ronald

Disliked: Staff & service
Caution
The hotel was poorly managed for a Hilton property. Service in the restaurant was terrible and they had run out of food due to a large Chinese tour group that litterly scooped food on their plates and then left most uneaten.
Stayed 1 night in May 2018

8/10 Good

Brad, Zibo, PRC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with an accommodating staff.
The hotel is far from the main core, but good value for the price. There is a lovely church next door and a baseball stadium across from the hotel.
Stayed 2 nights in Apr 2018

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied overall
Overall I was very satisfied with the staff and the conditions of the room, and the hotel facilities. It was a pleasant experience and I plan to stay there again during my next trip.

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service and comfortable room.
I like it’s location; not far from the local airport. Staff service is good and communication isn’t a problem. Bathroom door’s bottom silicone seal is missing and needs to be replaced, as water still splashes out but otherwise, everything else about the room is good. Only qualm I have is the hotel breakfast. Variety is quite minimal, with the same food everyday. Coffee machine does not dispense correct type of coffee as selected.
Stayed 3 nights in Mar 2018

10/10 Excellent

Jiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay for 2days
Large and clean room, bed is comfortable, breakfast has lots of items, front desk is efficient compared to a lot of other hotels in china. It is within walking distance to many restaurants.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, clean and comfortable. The staf was very nice too.
Stayed 12 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

JIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

JIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

LAKMAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rathnadeepa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

6/10 Okay

Huei, Singapore

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Satisfactory only
Was expecting more as part of the Hilton brand but was met with satisfactory experience. Hotel is a bit old or lack of maintenance?

6/10 Okay

Carlos, Miami

Needs revamp
Fine

10/10 Excellent

Joseph, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with service staff
In town for one night only to attend an ex-colleague's wedding. Booked hotel as it is only a few minutes to the airport (had to catch an early morning flight). Excellent service during both check-in and out. The receptionist was extremely helpful when checking out (before 6 in the morning) when she went out in freezing weather without a coat to hail a taxi (considering its a good class hotel in a very quiet area in Wuxi where taxis are rare). Room was clean and well maintained.