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HB Xalapa

3.5 star property
Enjoy the outdoor pool at this 3.5-star Xalapa hotel

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HB Xalapa

Reception
32-inch TV with cable channels
Junior Suite Doble
Front of property
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. Lazaro Cardenas No. 9, Xalapa, VER, 91190
  • Plaza Las Animas Mall
    18 min walk
  • Hospital Angeles Xalapa
    3 min drive
  • Xalapa University
    4 min drive
  • Xalapa, Veracruz (JAL-El Lencero)
    21 min drive

Room options

View all photos for Junior Suite King

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar King

In-room safe, desk, laptop workspace, iron/ironing board

Habitacion Estandar King

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Doble

Junior Suite Doble

Junior Suite Doble

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar Doble

Habitacion Estandar Doble

Habitacion Estandar Doble

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar King discapacitados

In-room safe, desk, laptop workspace, iron/ironing board

Habitacion Estandar King discapacitados

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Fiesta Inn Xalapa

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (904)
The price is CA $96
per night
CA $114 total
includes taxes & fees
14 Jan - 15 Jan
Fiesta Inn Xalapa

About the area

Xalapa

In shopping district.Stay at this Xalapa hotel and you'll be within half a mile (1 km) of Interactive Museum of Xalapa (MIX) and 2 miles (3 km) of Plaza Las Animas Mall. Xalapa University and Xalapa Gallery of Contemporary Art are also within 2 miles (3 km).

What's nearby

  • Plaza Las Animas Mall - 18 min walk
  • Xalapa Cathedral - 3 min drive
  • Juarez Park - 3 min drive
  • Plaza Las Americas Mall - 4 min drive
  • Paseo de los Lagos Park - 4 min drive

Getting around

  • Xalapa Station - 9 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 21 min drive

Restaurants

  • ‪Tacos la Vecindad - ‬3 min walk
  • ‪Bola de Oro - ‬5 min walk
  • ‪El Choro - ‬5 min walk
  • ‪El Llagar - ‬5 min walk
  • ‪Espresso 58 - ‬6 min walk

About this property

HB Xalapa

Enjoy the outdoor pool at this 3.5-star Xalapa hotel
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly HB Xalapa. Self parking and valet parking are free.

This 3.5-star Xalapa hotel is smoke free.

  • 90 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
HB Xalapa offers 90 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided.

This Xalapa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–12:30 PM: MXN 179 for adults and MXN 119 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 179 for adults and MXN 119 for children
  • Pet fee: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa

HB Xalapa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 241 out of 387 reviews" "
Rating 8 - Good. 97 out of 387 reviews" "
Rating 6 - Okay. 25 out of 387 reviews" "
Rating 4 - Poor. 15 out of 387 reviews" "
Rating 2 - Terrible. 9 out of 387 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, me volveré a hospedar ahí todas las veces que visite Xalapa.
Stayed 1 night in Aug 2024

2/10 Terrible

Lorena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The elevator was not working or it would go down to the bottom level without taking you to your floor.
Stayed 1 night in Jun 2024

8/10 Good

Magaly

Stayed 6 nights in May 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
I’m happy very clean and principal cheaper
Stayed 1 night in May 2024

8/10 Good

Ariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very clean annd confortable
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brenda

Stayed 1 night in Aug 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente acceso a vías importantes.
Hotel muy bien localizado, con fácil acceso a vías importantes. Muy cómodo y con lo necesario para disfrutar la estancia.
Stayed 1 night in Jul 2022

6/10 Okay

Aldo

Business traveller
Liked: Cleanliness, amenities
I stay regularly at this hotel and I generally have a great experience. However on this occasion I had an issue... Stayed for two nights, first night they had to change the room they offered since the door lock was not working and had to walk back to reception twice before being offered a room with a working door. Second night, after a long day of work, I was locked out of my room for over 40 minutes since the door lock was not working. They did not have a sense of urgency to resolve the matter, and once of their offers was to put me in another room for the night (without my belongins) which I found completely ridiculous. I'll stay again there since I have history, but if it was the first experience in the hotel it would have definitely been the last.
Stayed 2 nights in Jul 2022

10/10 Excellent

Paola

Stayed 1 night in Apr 2022

10/10 Excellent

Aldo

Stayed 1 night in Jun 2022

10/10 Excellent

Carlos

Stayed 1 night in Mar 2022

6/10 Okay

Griselda

Liked: Cleanliness, staff & service
I did not like the lack of enthusiasm to promote tourism in the state. I arrived on a Thursday and I called the front desk to change the light in the bathroom on Sunday, I left almost a week later (Wednesday) morning and the light was still burned out.
Stayed 6 nights in Nov 2021

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent business class option. No luxury just clean, convenient, good location and good service.
Stayed 6 nights in Dec 2020

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

rafael l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel was very attentive. Nicely decorated for Day of the Dead festivities.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

4/10 Poor

Jais

Liked: Property conditions & facilities
Disliked: Staff & service
We lost properties when cleaning room was made. They take off the sheets from the matress and our properties gone with them!!!... Poor profesionalism with the staff.
Stayed 4 nights in Jul 2018

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

juan gonzalez, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always love this hotel good location and excellent breakfast ..will be nice to add in the rate the breakfast thank you

8/10 Good

Business, Mexico

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location, staff not so friendly.
Nice hotel right on the entrance of Jalapa. In the main avenue. Easy access. Clean, nice rooms. Just ask for a room not facing the highway, since it´s kind of noisy. Staff are OK but could use more attention. It took like 10 minutes to get a room, even i was the only checking in. Since paid with Expedia, did not opened a voucher nor credit. Then did some local calls. Could do it my self, had to ask front desk. They did the call one day. Next day they said no and asked me for a credit since each call was about 3 pesos (like 3 cents US). Confusing to me. Despite that i would stay there again, since it´s clean, nice and with great location.

8/10 Good

juan gonzalez, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always nice hotel
always I like to stay in this hotel because the people who work always look after your needs

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel and comfortable
well this hotel is very comfortable clean and the breakfast was very good and there is lady making you eggs the way you like that is what make special you stay, but this will better if the breakfast is include in the rate that will a good buy to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good breakfast
nice hotel close to big mall and lot good restaurants but for the rate I paid breakfast should be include