Hotel Clara Luna

3.0 star property
Enjoy the free WiFi at this 3-star Xalapa hotel

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March 2025

Photo gallery for Hotel Clara Luna

Building design
Interior detail
Interior
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Room service
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
Av. Manuel Avila Camacho No. 42, Xalapa, VER, 91000
  • Juarez Park
    ‪4 min walk‬
  • Xalapa Cathedral
    ‪6 min walk‬
  • Palacio de Gobierno
    ‪7 min walk‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪31 min drive‬

Room options

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Xalapa

In historical district.Within a 5-minute walk of the hotel, you'll find Juarez Park and Diego Rivera Gallery. Pinacoteca Diego Rivera and Xalapa Cathedral are also within half a mile (1 km).

What's nearby

  • Juarez Park - 4 min walk
  • Xalapa Cathedral - 6 min walk
  • Los Tecajetes Park - 9 min walk
  • Paseo de los Lagos Park - 13 min walk
  • State Theatre - 14 min walk

Getting around

  • Xalapa Station - 18 min drive
  • General Heriberto Jara Intl. Airport (VER) - 129 min drive

Restaurants

  • ‪La Tiendita - ‬1 min walk
  • ‪Antojitos López - ‬4 min walk
  • ‪La Cocina de Doña Clarita - ‬1 min walk
  • ‪Petit Bistro - ‬4 min walk
  • ‪El Sabor de la Abuela - ‬4 min walk

About this property

Hotel Clara Luna

Enjoy the free WiFi at this 3-star Xalapa hotel
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Clara Luna. Self parking is free.

This 3-star Xalapa hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 4 levels
  • Built in 1988
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Clara Luna offers 24 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 125 for adults and MXN 95 for children
  • 1 restaurant
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Clara Luna

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 125 for adults and MXN 95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Clara Luna Xalapa
Hotel Clara Luna
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Hotel Clara Luna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 136 reviews" "
Rating 8 - Good. 48 out of 136 reviews" "
Rating 6 - Okay. 15 out of 136 reviews" "
Rating 4 - Poor. 4 out of 136 reviews" "
Rating 2 - Terrible. 1 out of 136 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Aranza

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a feeling of being at a B&B, the owners can be seen during breakfast time, making sure his guest are pleased with their stay! The staff was very accommodating. One can ask to see the private art of Mr Elfred Lee, besides seeing some of his work on display around the hotel! For those who want to enjoy a small walk to downton Xalapa this is a great location and it is very quiet area!
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Raul, Miami, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great location and clean
The staff at the hotel very friendly... good breakfast and not only the room was very clean all property was impecable...

8/10 Good

JESUS

Liked: Cleanliness, property conditions & facilities, room comfort
A romantic get away.
Very good value and accessibility. A piece of Agustin Lara's history.

8/10 Good

Hilary Lerner, Alamo, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
full breakfast
The hotel was clean and the beds comfortable. The breakfast was made to order and was very nice. About a 10 min. walk to town. Very friendly and helpful staff

8/10 Good

Bea, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel beautiful room service was fabulous
We were very pleased would stay here again . The night clerk was very attentive telling us where to get a late drink and snack offering us an umbrella we did not know it was even raining . Room Amor de amores was beautifully furnished large bed comfy better than expected . Breakfast was good service great .

8/10 Good

francesco

Liked: Cleanliness, staff & service

8/10 Good

rshacks, Mexico DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - really close to the town centre
This is a good hotel - close to the town centre yet still quiet. It was clean and well maintained and the bed was really comfy. Staff were friendly and helpful.

10/10 Excellent

Lyn and Joel, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the center
The Clara Luna is a very comfortable hotel close to the main park and has been newly remodeled. Our king bed was very comfortable and the room was spacious. The shower was not as warm as we would have liked at times but we were told that they were repairing the boiler. The breakfast menu was varied and satisfying. We stayed for six nights and enjoyed our stay.

8/10 Good

Richard, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and well located
Quiet and well located (not far from zocalo and restaurants). Huge room with recent furnitures. From the room, view on an unused parking lot. Only negative point: strong odor from a disinfectant (need few hours to remove with window open).

10/10 Excellent

Dan, San Miguel, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel with nice people
This is one of the best locations in town, on a nice street, not noisy, near good restaurants and the central district but just a little bit away from the hustle- bustle. The hotel is modern and comfortable...they are in the midst of updating, but there are still some smoking rooms being changed over to non- smoking that retain odors, so beware of that. A disappointment is that seemingly all rooms look out on an ugly parking lot or into a wall.. But it didn't bother me. Beds were extremely good, the room is wel- lit and very satisfactory. The staff is helpful and the restaurant is good ( but so many good ones in this city, I would go out, except for breakfast).

8/10 Good

Marc, United States/Mexico

Liked: Cleanliness, staff & service, room comfort
Good Place To Stay
Staff was exceptionally helpful, Self parking was free and very convenient. Public areas were very impressive for a three star hotel. Restaurant was convenient and reasonably priced for breakfast. The only criticism is that room maintenance, not cleanliness, could be improved. A suggestion is to include breakfast as an additional charge option. We were well satisfied with our stay and found the price very reasonable.

6/10 Okay

Gerry M., Santa Cruz, CA

Liked: Cleanliness, staff & service
Pretty Good, But Cold
We stayed 5 nights in a king room. It was November, rainy, with daytime temps in the 50s and low 60s. The lobby and breakfast room are adjacent to a patio that is open to the outdoors. Both were very cold. We wore our coats to breakfast. Our room was a little warmer but what we thought was a heater was actually only an air-conditioner. When we finally asked, we were given a space heater, so the last 2 nights were better. There was hot water in the morning only, not afternoon or evening. Apart from the cold problem, the hotel was comfortable enough. The room was spacious. The staff was very accommodating and nice, and a few of them spoke English. Hot breakfast was very good. The location is on a busy street, but the rooms are quiet. It's a few blocks from the old part of town, which is where you will spend most of your time. Be sure to visit the superb anthropology museum.

10/10 Excellent

Diana, Oakland, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quiet retreat near the zocalo
Hotel Clara Luna is a jewel--a boutique hotel at a very reasonable price. All the staff go out of their way to make the guest feel at home. The owners have created a unique decor by furnishing a modern and spacious interior with some of their own European antiques.

8/10 Good

Marina., TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price!
It was close to everything. Staff was very nice and attentive. Rooms are big, and comfortable.

10/10 Excellent

Pragmatic, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all must-see sights
The hotel was extremely clean and very well located. The staff was very helpful and the rooms were very comfortable. The price was also very reasonable for the class of hotel and the location.

10/10 Excellent

CARLOS CAMPOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

hector tello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quality of the room
overall i think was a great experience. I do have something to point out that the air condition wasnt working by the time of my arrival.

10/10 Excellent

Rolando Q

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conveniently located. confortable, food excelent
Nice and confortable hotel. will go for it again. very close to downtown

10/10 Excellent

Ricardo, West Hartford, CT. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xalapa stay at downtown.
All staff very accommodating and helpful. Very clean. A little bit of problem with water pressure in the shower but not awful at all. You will survive this just fine. Another small issue was the dogs barking or housing in the distance to sirens of police cars or ambulances driving by. Besides these small issues, very centric, about 2 blocks away from the town center, where there is much more noise and traffic. It was a great deal with breakfast and parking included.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the best it had great service,
This was a great hotel, the rooms were clean it had great art work made my mr lee the owner and his wife ms Martha was so nice they made me feel like home. I really liked the service I received thank you mr and mrs lee

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel staff in a long time.
We enjoyed the hotel. It was not luxurous, but it was nice and comfortable. Xalapa is a beautiful city and the staff was very helpful in making sure we knew all the things to do. One person in particular, Ciro, was extremely helpful and was very personable and charming. The efforts of that young man made the experience even better. If we return to Xalapa, we will definitely stay at the Hotel Clara Luna.