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Shangri-La Xian

5.0 star property
5-star luxury hotel near Xi'an City Walls, connected to a rail/subway station

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Photo gallery for Shangri-La Xian

4 restaurants, breakfast, lunch served; local and international cuisine
Fitness facility
Executive Suite
Minibar, in-room safe, desk, laptop workspace
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Parking available
  • Spa
  • 24/7 front desk

Explore the area

Map
38b Keji Road, Xi'an, Shaanxi, 710075
  • Xi'an City Walls
    ‪6 min drive‬
  • Xi'an Bell Tower and Drum Tower
    ‪8 min drive‬
  • Giant Wild Goose Pagoda
    ‪8 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪45 min drive‬

Room options

View all photos for Horizon Club, Room, 2 Single Beds

Room amenity

Horizon Club, Room, 2 Single Beds

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Room amenity

Deluxe Suite, 1 King Bed

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite Twin

Room amenity

Deluxe Suite Twin

  • 95 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Twin

Room amenity

Deluxe City View Twin

  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Garden View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

Room amenity

Deluxe Room, 2 Single Beds, Garden View

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon Club, Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View King

Minibar, in-room safe, desk, laptop workspace

Deluxe City View King

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Xi'an

Yanta Qu stay.A stay at this Yanta Qu hotel places you within 3 miles (5 km) of Xi'an City Walls and 6 miles (10 km) of Xi'an Museum. Giant Wild Goose Pagoda and Datang Everbright City are also within 6 miles (10 km).

What's nearby

  • Xi'an City Walls - 6 min drive - 4.7 km
  • Xi'an Bell Tower and Drum Tower - 8 min drive - 7.3 km
  • Giant Wild Goose Pagoda - 8 min drive - 7.8 km
  • Datang Everbright City - 8 min drive - 8.1 km
  • Xi'an Bell Tower - 8 min drive - 7.6 km

Getting around

  • Wei 1-jie Station - 6 min drive
  • Xi'an East Station - 16 min drive
  • Xi'an (XIY-Xianyang Intl.) - 45 min drive

Restaurants

  • ‪雕刻时光咖啡馆 - ‬2 min walk
  • ‪赛百味 - ‬1 min walk
  • ‪萨拉伯尔 - ‬1 min walk
  • ‪星巴克 - ‬2 min walk
  • ‪SPR Coffee - ‬2 min walk

About this property

Shangri-La Xian

5-star luxury hotel near Xi'an City Walls, connected to a rail/subway station
Shangri-La Xian offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

11 meeting rooms and limo/town car service are available. Event space at this hotel measures 30268 square feet (2812 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Shangri-La Xian. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Xi'an hotel.

  • 1 building
  • 393 guestrooms or units
  • 20 levels
  • 4 dining venues
  • Meeting rooms
  • 30268 sq ft of conference space
  • 2812 sq m of conference space
  • Built in 2007
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Shangri-La Xian offers 393 accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

CHI has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English

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The Ritz-Carlton, Xi'an

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CA $242 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 178 for adults and CNY 89 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Xian

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CNY 178 for adults and CNY 89 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, cash, mobile payments, Alipay, and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri-La Hotel Xian
Shangri-La Hotel Xian Xi'an
Shangri-La Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Xian Shangri-La
Xian Shangri-La Hotel
Shangri-La Golden Flower Hotel China/Shaanxi
Shangri La Hotel Xian
Shangri-La Xian Hotel
Shangri-La Xian Xi'an
Shangri La Hotel Xian
Shangri-La Xian Hotel Xi'an

Shangri-La Xian Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 103 out of 154 reviews
Rating 8 - Good. 36 out of 154 reviews
Rating 6 - Okay. 10 out of 154 reviews
Rating 4 - Poor. 5 out of 154 reviews
Rating 2 - Terrible. 0 out of 154 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
The bed is big. We had king size bed. Can actually sleep 3 adults. Staff are friendly and helpful. Cafe snacks and drinks are abit pricy. Hotel not so modern.
Stayed 3 nights in Oct 2024

10/10 Excellent

Siew Yun Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday with friends
Overall excellent. Was disappointed that my request for connecting room was not given. The king size bed can actually sleeps 3 adults. It’s hugh.
Stayed 3 nights in Oct 2024

10/10 Excellent

SUZHEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and comfortable, the hotel lobby is very beautiful.Transport is very convenient, Bus stop and MRT station are very near the hotel. It is also convenient for shopping and eating. All staffs are polite and friendly, We have a very good stay at Shangri-La Hotel, we will definitely come back again when we visit Xian next time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here really nice and friendly. They gave me a small toy as souvenirs.
Stayed 2 nights in Aug 2024

10/10 Excellent

BRIAN T, Hilo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Will stay again
Stayed 2 nights in Jul 2024

10/10 Excellent

Aryeh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Jmenon

Travelled with family and small children
Liked: Cleanliness
Property need updating Staff and coverage very helpful
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had one night stay, great location, good service, breakfast average.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Excellent service and clean rooms! Only downside: Xian's air quality is a mess!
Stayed 1 night in May 2019

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent, just a little room for improvement
Excelent hotel, my only critique is the slow internet.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable very friendly staff and helpful especially Angela Li at check in she was very professional and helpful thank you..
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a wonderful city
Excellent hotel! Whilst being a little outside the central areas, all hotel facilities were amazing! High recommended!!
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like everything while we stayed in Shangri la in Xian. Their food is okay!
Stayed 3 nights in Dec 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service
Its a clean practical place to stay. Beds are more comfortable than most in china. The rooms and interiors are ready for an upgrade/refresh. They look a bit dated which is strange as the outside still looks fresh and modern.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in another Shangri-La in Futian Shenzhen right before this, so there is a direct comparison between two Shangri-La and Futian Shenzhen beats Xi'an hands-down on every aspect.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was being given a smoking room and having to change
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and amenity could be in a more refine to make this property standing-out.
Stayed 2 nights in Sep 2018

10/10 Excellent

tao9sun1, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family vacation
We had a really good stay in this hotel for our family vacation. The hotel staff are all very friendly and helpful. I will say very Shangri-la! The breakfast was very good, although not as big as in the other Shangri-la we stayed at before, such as in China World in Beijing. But it was big enough and have everything my family and I needed. The manager of the breakfast place was very professional and friendly. He took great care of my parents who are in their 80s. The Chinese restaurant in the hotel was among one of the best Chinese restaurants in any hotel that I have stayed at. Again, the staff was professional, friendly and very helpful. They made you feel right at home. We actually ended up eating most of our dinners there during our week long stay. Very convenient! We enjoyed every one of our dinners and had great family time there.
Stayed 7 nights in Mar 2018

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017