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XI'AN Mark and Henry Apartment

3.0 star property
3-star aparthotel near Small Wild Goose Pagoda, connected to a shopping center

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December 2024
January 2025

Photo gallery for XI'AN Mark and Henry Apartment

Exterior
Exterior
Comfort Apartment, 2 Bedrooms, Accessible, City View
Restaurant
Comfort Apartment, 2 Bedrooms, Accessible, City View | View from room

Reviews

7.4 out of 10

Good

Popular amenities

  • Washer
  • Parking available
  • Room service
  • Parking included
  • Kitchen
  • Air conditioning

Explore the area

Map
Rm 4-2022, 20F, Unit 4,C&A left Block 15, Zhongmao Plaza, Nanshaomen, Xi'an, Shaanxi, 715400
  • Small Wild Goose Pagoda
    12 min walk
  • 刘峰泡馍小炒
    11 min walk
  • Nanshaomen Station
    9 min walk
  • Xi'an (XIY-Xianyang Intl.)
    47 min drive

Room options

View all photos for Comfort Apartment, 1 Bedroom, Accessible

Comfort Apartment, 1 Bedroom, Accessible

Comfort Apartment, 1 Bedroom, Accessible

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, Accessible

Standard Apartment, Accessible

Standard Apartment, Accessible

  • 40 sq m
  • Studio
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Apartment, 2 Bedrooms, Accessible, City View

Comfort Apartment, 2 Bedrooms, Accessible, City View

Comfort Apartment, 2 Bedrooms, Accessible, City View

  • 60 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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Lobby

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CA $86 total
includes taxes & fees
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About the area

Xi'an

Xi’an City Center stay.Within a 15-minute walk of this Xi’an City Center aparthotel, you'll find Small Wild Goose Pagoda and Drum Tower. Xi'an Bell Tower and Giant Wild Goose Pagoda are also within 3 miles (5 km).
View more Aparthotels in Xi'anOpens in a new window

What's nearby

  • Small Wild Goose Pagoda - 12 min walk
  • Drum Tower - 14 min walk
  • Xi'an Bell Tower and Drum Tower - 2 min drive
  • Xi'an Bell Tower - 3 min drive
  • Giant Wild Goose Pagoda - 7 min drive

Getting around

  • Xi'an East Station - 9 min drive
  • Nanshaomen Station - 9 min walk
  • Xi'an (XIY-Xianyang Intl.) - 47 min drive

Restaurants

  • ‪Bingo-c - ‬10 min walk
  • ‪薛昌利大米面皮 - ‬2 min walk
  • ‪in cluB酒吧 - ‬1 min walk
  • ‪品格时尚会所 - ‬10 min walk
  • ‪娜乌西卡咖啡馆 - ‬10 min walk

About this property

XI'AN Mark and Henry Apartment

3-star aparthotel near Small Wild Goose Pagoda, connected to a shopping center
WiFi and wired Internet are free in public spaces. You'll find a business center on site. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at XI'AN Mark and Henry Apartment. Free valet parking is available.

This 3-star Xi'an aparthotel is smoke free.

  • 12 guestrooms or units
  • Built in 2014
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Microwave in a common area
XI'AN Mark and Henry Apartment offers 12 air-conditioned accommodations with rice cookers and slippers. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (CNY 72.00 per day)
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave (on request)
  • Shared microwave
  • Cleaning supplies
  • Electric kettle
  • Ice maker
  • Cookware/dishes/utensils
  • Rice cooker

Dining

  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Toilet paper
  • Shampoo
  • Hair dryer
  • Slippers
  • Soap
  • Towels provided
  • Free toiletries

Entertainment

  • 42-inch LED TV with cable service

Laundry

  • Washing machine
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Front desk (limited hours)

Location highlights

  • Connected to a shopping center
  • Near a metro station
  • Near a train station
  • In the city center
  • In the historical district

Things to do

  • Shopping mall on site
  • Art gallery on site
  • Designer stores on site
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 rooms
  • Built in 2014
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 200.00 per vehicle (one-way)
  • Self parking fee: CNY 72.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

XI'AN Mark Henry Apartment
Mark Henry Apartment
XI'AN Mark Henry
Mark Henry
Xi'an Mark And Henry Xi'an
XI'AN Mark Henry Apartment
XI'AN Mark and Henry Apartment Xi'an
XI'AN Mark and Henry Apartment Aparthotel
XI'AN Mark and Henry Apartment Aparthotel Xi'an

XI'AN Mark and Henry Apartment Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 5 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 6 nights in May 2019

6/10 Okay

HL, Sydney, Australia

Liked: Staff & service
Convenient location
Good location walking distance to ancient city wall and subway station Nan Shao Men. Supermarket and eating places are right downstairs. Rooms are basic and musty smell? due to wet weather when we stayed there. Mark is friendly and welcoming, helped me out with transport and information of the city. Thank you!
Stayed 4 nights in Sep 2017

2/10 Terrible

Ken

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed moved out to another hotel
Before we arrived i tried to contact the owner using the contact form on the apartments website but never received a reply. Managed to organise pick up from airport after contacting owner by email. We arrived at night and realised that would be impossible to find the place if not being picked up. Had booked a courtyard room but got one overlooking noisy street. Beds were uncomfortable and wall in bathroom where shower was exposing pipes. Hard to contact owner without wechat or whatsapp which i dont have, owner was not there. While the units have good facilities you do get what you pay for and i think the photoes oversold what you got no mention of wet bathroom. wifi didnt work either.Couldn't recommend to anyone unless on a budget.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good location, helpful and friendly host
Mark was very nice to us, send us local attraction and maps. When he learned that we have been having trouble with our smart phones, he spend hours to help us to fix it and make our lives much easier. We had a good time in Xi'An. The location is great and the place is clean. The only thing would be nice is the shower. It is the kind that get the whole bathroom wet.
Stayed 6 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Very good location
We initially booked a studio apartment but was given a two-bedroom apartment as an upgrade. Unfortunately, the cleanliness of the apartment and the facilities wasn't up to standard in various aspects. However, the owner was very accommodating and easily contactable. He arranged for someone to do our laundry when we weren't able to use the washing machine, and he also organized for someone to drop us off at the airport.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
we had some bed sheets which contained stain on them. the room service didn't want to change for us. I asked her that what she would think if I wrote review about it, and it propelled her. when we checked in, the guy was not very friendly and had a sort of attitude which made me wonder if all people in xi an were like this.
Stayed 2 nights in Jun 2017

4/10 Poor

Ania, London

Liked: Cleanliness
Disliked: Staff & service
We booked a transfer from the airport as we were landing around 24. The taxi never came. We were told to take our taxi as they forgot about us as this was booked 2 months ago. Our driver found the place but noone was waiting for us outside and there was no reception. He called the hotel and a few minutes later the guy in pjs came to take us to the apartment which was on 20th floor not 10th.
Stayed 3 nights in Jun 2017

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Great location & comfortable!!
the location was great and Mr. Chen met US at our taxi. the stay overall was very good an living room was quite confortable. Cleaning wasn't the best (trash not emptied each day, extra toilet paper wasn't left, we had to ask for microwave to be cleaned, and bathroom toilet and floor wasn't cleaned each day). the place was in good condition and we were comfortable in the living room. we see the cleaning issues not a super huge problem for only four day stay. our bed was VERY hard so my husband and i didn't sleep too well. the bed was good but just too firm for US. we loved the location as it was easy to walk to Bell and Drum Tower, Wall, and Muslim Street. Very close to Starbucks, restaurants, mall, convenience stores, banks, and more!
Stayed 4 nights in Jun 2017

8/10 Good

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely great value for money, Mark was really helpful and communicative and provided us with a lot of information.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The location of the hotel is very good, within walking distance to city wall. It is also closed by Metro Station.

10/10 Excellent

Matangaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Appartment
It was an amazing Appartment convenience to the city wall, airport shuttles, shops & restaurants

10/10 Excellent

Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location; Large & Clean; Feels like Home
We stayed in the two bedroom apartment with a large living room. The TV works great and the couch was big and comfy. Room was large and clean and apartment was right off the metro station and right above the shopping mall with a large food court on the fifth floor. The building is mixed use with lots of different offices, services and shops. It was easy to check in and check out - just talk to Mark on Wechat beforehand. Overall an excellent stay and a great value.

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地下鉄の駅が近いので便利です
中国語か英語を話せる方にはかなりオススメです。ロケーションも非常によかったですし、普通のウィークリーマンションみたいな感じなので家族でゆっくりくつろぎながら観光楽しめました。夫婦2組で利用したのでかなり割安でした。
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Excellent location, close to All amenities
1. Excellent location 2. nice staff, help reserving museum entrance tickets Would rate 5 if 1. no roaches 2. Staff stand-by in the early mornings so I can be picked up by my tour guide ( I waited 1 hr T_T)
Stayed 4 nights in Sep 2017

8/10 Good

CHENG CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great, very close to subway station. High C/P, good for family trip.
Stayed 6 nights in Jul 2017

8/10 Good

アンジェロ, 川崎市

Liked: Property conditions & facilities, room comfort
交通の便がいいホテル
南関正街に面していて地下鉄の南稍門の駅から歩いて数分なので、交通の便がとてもいい場所にあります。また、同じビルの地下に大きなスーパーや５階にフード・コートがあるので、食事をしたり食べ物や飲み物を買うのに不自由しませんでした。ただ、wifiのスピードが少し遅いのと、テレビの回線が良くないためよくフリーズしていました。
Stayed 5 nights in May 2017

8/10 Good

Skim, Syd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
남문근처 교통 및 편리한위치
가격에 비해 위치. 시설 좋습니다. 다만 큰길가에 위치해있어서 저녁에도 차소리 특히 빵빵거리는 소음이 심한편입니다. 슈퍼마켓. 편의점. 식당들이 건물밖으로 나가면 위치해있고 버스.지하철이 근접해서 이동도 좋습니다. 가족여행에 적합한 숙소입니다. Mark (관리자) 도움이나 궁금한거 문의하면 바로 알려줍니다. 호텔에서 좁게지내는것보다 저렴한가격대비 이만한 숙소는 없는듯합니다. 가격이저렴해서 걱정했는데 소음말고는 강추입니다.