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Sofitel Xining

3.5 star property
3.5-star Art Deco hotel near Tibetan Plateau Wildlife Zoo, connected to a shopping center

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Photo gallery for Sofitel Xining

Check-in/check-out kiosk
Exterior
Junior Suite, 1 King Bed, Club Lounge Access, Corner
Premium bedding, minibar, in-room safe, desk
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service
  • Laundry

Explore the area

Map
63 Wu Si Xi Rd, Chengxi District, Xining, Qinghai, 810000
  • Dongguan Great Mosque
    ‪4 min drive‬
  • Tibetan Plateau Wildlife Zoo
    ‪4 min drive‬
  • Xining Nanshan Mountain
    ‪11 min drive‬
  • Xining (XNN-Caojiabao Intl.)
    ‪36 min drive‬

Room options

View all photos for Luxury Room, 2 Single Beds, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, Club Lounge Access

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Club Lounge Access, Corner

Junior Suite, 1 King Bed, Club Lounge Access, Corner

Junior Suite, 1 King Bed, Club Lounge Access, Corner

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Club Lounge Access

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, City View

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed, Club Lounge Access (Prestige)

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Club Lounge Access (Prestige)

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Club Lounge Access (Prestige)

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Club Lounge Access (Prestige)

  • 79.3 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the area

Xining

Chengxi District stay.Your stay at this Chengxi District hotel places you within 3 miles (5 km) of Tibetan Plateau Wildlife Zoo and Dongguan Great Mosque. Tulou Temple of Beishan Mountain is within 6 miles (10 km) and Qinghai University is within 9 miles (15 km).

What's nearby

  • Dongguan Great Mosque - 4 min drive - 3.7 km
  • Tibetan Plateau Wildlife Zoo - 4 min drive - 3.9 km
  • Tulou Temple of Beishan Mountain - 6 min drive - 6.6 km
  • Qinghai University - 10 min drive - 11.2 km
  • Xining Nanshan Mountain - 11 min drive - 12.1 km

Getting around

  • Xining Railway Station - 16 min drive
  • Xining (XNN-Caojiabao Intl.) - 36 min drive

Restaurants

  • ‪漫巴厘咖啡馆 - ‬9 min walk
  • ‪蜀九香火锅 - ‬2 min walk
  • ‪餐饮花儿茶园 - ‬9 min walk
  • ‪泽懿 - ‬9 min walk
  • ‪美娃渔村 - ‬14 min walk

About this property

Sofitel Xining

3.5-star Art Deco hotel near Tibetan Plateau Wildlife Zoo, connected to a shopping center
Sofitel Xining offers its guests an indoor pool, a 24-hour health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 12 meeting rooms are available. Event space at this hotel measures 28449 square feet (2643 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sofitel Xining. Free self parking is available.

This Art Deco Xining hotel is smoke free.

  • 1 building
  • 492 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 28449 sq ft of conference space
  • 2643 sq m of conference space
  • Built in 2015
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sofitel Xining offers 492 air-conditioned accommodations with washers/dryers and minibars. Beds feature premium bedding. Cable television is provided. Bathrooms include rainfall showerheads, slippers, and complimentary toiletries.

This Xining hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Languages

Chinese (Mandarin), English

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 218 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Washer/dryer
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Xining

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 218 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses a grey water recycling system. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Xining Hotel
Sofitel Xining
Sofitel Xining Qinghai, China
Sofitel Xining Hotel
Sofitel Xining Xining
Sofitel Xining Hotel Xining

Sofitel Xining Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 48 reviews
Rating 8 - Good. 14 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in Xining. Nice building and good rooms. Good gym, yoga, ping pong and billiard rooms. Excellent service, all requests are fulfilled within minutes.
Stayed 4 nights in Sep 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel ive stayed in for the price range.
Stayed 1 night in Sep 2024

8/10 Good

King

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough western choices of food in the breakfast restaurant
Stayed 1 night in Aug 2024

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities
We booked executive rooms, but nobody informed us that club lounge is not open before our arrival date.
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern good location next to lots of good frstaurabts
Stayed 1 night in Nov 2019

6/10 Okay

Joey

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Grand hotel in great location.
We were impressed with the hotel when we arrived from the outside. Grand huge reception hall and the rooms were also large. We stayed for 2 nights. The surrounding has lots of eateries and a huge supermarket. Check-in was fast but the WiFi was horrendous. We could not get signal in the room thus had to rely on our own data roaming. Like most hotels in China we had stayed most staff do not have a good command of English and do not understand us when we call for housekeeping assistance. This led to a lot of unhappiness when it seem they understood our request over the phone but after 20 agonizing minutes of no-show we had to call again and nobody seem to know what happened to our request or what we wanted.
Stayed 2 nights in Oct 2019

10/10 Excellent

Hui

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2019

8/10 Good

Nabih

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New
The hotel felt extremely new and the gym excellent. It was a surprise that people were allowed to smoke in many areas.
Stayed 1 night in Mar 2018

10/10 Excellent

M Harris, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly 5 star!
Spent the night before an early flite the next morning. Wonderful!
Stayed 1 night in Apr 2018

8/10 Good

L, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of new development area
Friendly and helpful staffs, Lucas of concierge has put extra efforts to escort me (as a solo Sr. Traveler) to get on the night train from Xining to Lhasa , Laura ( a lovely lady) of front desk has surprised me with her language skills of Englis, Spanish and then Chinese. Well enjoyed and appreciated !!
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new, excellent and helpful staffs
We 5 people carried a lot of luggage, and missed one piece when checked out. The staffs of the hotel found that it was too late to send to the airport hence they sent one staff to carry the big luggage to Xi'an (our next stop) by train and delivered to us for free. They are unbelievable nice and I highly appreciate their help in my trip. I will strongly recommend the hotel to my friends.
Stayed 1 night in Mar 2018

10/10 Excellent

muhammad, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service
This was the best customer service I received in my entire traveling life. I have travelled to Europe, Japan, New Zealand, Australia, Singapore etc but this was the best experience ever! 10/10.
Stayed 4 nights in Jan 2018

10/10 Excellent

bohao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fine
good
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On our way to Lhasa....
The hotel was very nice with updated rooms. Staff was courteous and pleasant. They would go out of their way to help us. Very few of the staff members could talk in English which was a little inconvenient but they would try to find someone who could communicate with us. The hotel amenities were efficient. Spa was very nice and relaxing with an extensive massage menu. The masseuse was well trained and did a great job with our deep relaxation massage. The area around the hotel had many shops and restaurants but the location of the hotel is far from the city centre and a little inconvenient
Stayed 2 nights in Sep 2017

8/10 Good

Lee, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High end hotel with extraordinary breakfast buffet
I was comfortable here for three nights. Reception people were competent with English. Many services available, but I utilized only the gym. The gym was well equipped and available 24hours. The only problem I had in my stay was with the poor wifi. It was not possible for me to do any work that depended on access to the internet.
Stayed 4 nights in Aug 2017

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice break in western China
The hotel was nice and the room was HUGE! One of the tree restaurants was closed and one night they had an event in one of the two so only the western one was open. The food at both was OK. Breakfast was great. The only issue we had was at checkout we had two charges on our bill that were not real and we had to jump through hoops to have them removed and the front desk woman was a bit rude about this process. All in all we would suggest staying here.
Stayed 2 nights in Jun 2017

10/10 Excellent

bohao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
everything is ok

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

caitlin

Liked: Property conditions & facilities
Nice hotel for the area
First time I stayed at this hotel, it was amazing. Second time, the water was not hot and the air conditioner did not work. Besides that, all was good!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Xining
I stayed here for a weekend conference and it was a great experience. The room was nice, spacious, and clean. The beds were comfortable. The only downfall in the room we stayed in is that the bathroom has a window into the bedroom area and it's not very private if you are staying with a colleague or a friend. The shower and toilet are behind well-tinted doors, but the bathtub and sink area is not. There is a shade that you can bring down but it doesn't really do anything. The staff is very helpful and most speak English. The restaurant is wonderful and has lots of options.

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Respite from city life.
Huge hotel with big room and great bed. Next to grocery store and shopping mall. Extremely clean. I enjoyed massage which was worthwhile splurge. Breakfast buffet looked great but cost $25 pp so did not try. We could not get access to work but otherwise a great place.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Polarized experience
The building is quite new and very nice. (It's also in a new part of town, so not a ton of stuff walking distance was open as of this writing.) The front desk was busy when I arrived, absolutely packed when I walked past later, and was bewildered by my bill when I checked out. Perhaps these are just growing pains. Could not for the life of me find a room service menu in my room. Called down for one, waited a half an hour, and gave up to try the restaurant. My server was great. She saw the sandwich the chefs had made for me, decided it was too small, and ordered them back to make another one. Took forever, but I appreciate her sticking up for the guest. The food was tasty when it arrived. Another superlative employee was the concierge who was as good as any concierge at any hotel I've stayed at in the world. Overall, a polarizing experience. But I'd give them another shot if I ever come back through Xining again.

8/10 Good

Shiu Wah Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good overall. The room was very comfortable with all the amenities you need. The hotel staff are all very friendly and helpful. The only drawback is that the housekeeping may need a little more training on refilling consumed items such as complimentary water and coffee mate in the room. The area around the hotel is very new so there are less attractions around the hotel yet as compared to other areas.