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Barceló Maya Beach - All Inclusive

4.0 star property
4-star all-inclusive property near Xpu-ha Beach, connected to a shopping center

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Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
Free minibar, in-room safe, desk, blackout drapes
On the beach, white sand, sun loungers, beach towels
Ecotours
Building design

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • All-inclusive
  • Gym
  • Breakfast included

Explore the area

Map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Xpu-ha Beach
    ‪1 min walk‬
  • Oasis Beach
    ‪1 min walk‬
  • Ecopark Kantun Chi
    ‪7 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪259 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level)

  • 133 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level)

  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (3956)
The price is CA $413
per night
CA $503 total
includes taxes & fees
8 Mar - 9 Mar
Occidental at Xcaret Destination - All Inclusive

About the area

Xpu-Ha

Beachside getaway.Your stay at this Xpu-Ha property places you within a 10-minute walk of Xpu-ha Beach and Ecopark Kantun Chi. Also, Cenote Cristalino is within half a mile (1 km) and Cenote Azul is within 2 miles (3 km).

What's nearby

  • Ecopark Kantun Chi - 7 min walk
  • Cenote Cristalino - 7 min walk
  • Cenote Azul - 13 min walk
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Mirador Buffet - ‬16 min walk
  • ‪Carey Lobby Bar - ‬16 min walk
  • ‪Palmeras - ‬14 min walk
  • ‪Tokyo - ‬4 min walk
  • ‪Bar Mojado Beach - ‬8 min walk

About this property

Barceló Maya Beach - All Inclusive

4-star all-inclusive property near Xpu-ha Beach, connected to a shopping center
Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Barceló Maya Beach - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this property measures 12109 square feet (1125 square meters) and includes a conference center. A children's pool, a health club, and a hot tub are also featured at the family-friendly Barceló Maya Beach - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Xpu-Ha property is smoke free.

  • 630 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 12109 sq ft of conference space
  • 1125 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and phones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
U Spa and U Spa Kids has 25 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Beach - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 458 out of 1010 reviews
Rating 8 - Good. 270 out of 1010 reviews
Rating 6 - Okay. 152 out of 1010 reviews
Rating 4 - Poor. 61 out of 1010 reviews
Rating 2 - Terrible. 69 out of 1010 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is fantastic! The beach/food/service/pools loved it and will be back.
Stayed 7 nights in Nov 2024

10/10 Excellent

Elvia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an EXCELLENT time at Barcelo Beach. It was family friendly, and not too noisy. The service was top notch!
Stayed 5 nights in Nov 2024

8/10 Good

Devon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Our family enjoyed staying at the Barcelo Maya Beach. Very friendly staff. Lots for the kids to do. Beautiful beach with clear water. Easy to walk to all of the resorts. Overall 7 out of 10
Stayed 7 nights in Nov 2024

10/10 Excellent

Jhone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Nov 2024

10/10 Excellent

Dianna Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A group of 10 of us just returned from a stay at the Barcelo Maya Beach resort. We had an excellent time. We were always able to find beach chairs on the beach and adequate seating around the pools too. I loved walking the beach, from end to end. The Maya Palace would be a great option for families with children, as there were plenty of activities. The one thing this resort lacks is communicating activities. There's a board indicating activities and times, but no indication of location (ie stretching class, etc). Theatre show times and shows were not published, or posted anywhere. A simple app should be developed to provide information of what's happening around the resort.
Stayed 9 nights in Nov 2024

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like Brazilian restaurant at Barceló Palace resort
Stayed 10 nights in Nov 2024

10/10 Excellent

Aimee Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adult side of the property was amazing and beautiful and well kept. Someone is always cleaning and very hospitable. The bed was the largest super king size bed I have ever seen - so comfortable. Food was good and it was nice being able to walk through the city of resorts attached. Only wish was to be able to use the kayaks freely. The staff wouldn’t let us use them even when it was calm. Had hoped to do more water sports than were able.
Stayed 7 nights in Oct 2024

10/10 Excellent

Oxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 8 nights in Oct 2024

2/10 Terrible

Jason

Stayed 1 night in Nov 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are too cold and the A/C has to be turned on in order to avoid moisture. The food was not as good as before,
Stayed 5 nights in Oct 2024

8/10 Good

Ashley Van, Port Dover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was very large which made it nice to spread people out and not seem crowded. The breakfast and lunch options were good. Found the options for dinner buffet to be stale and cold in many evenings. Overall a very nice resort however be ready for upsells or extra costs for additional amenities.
Stayed 6 nights in Oct 2024

2/10 Terrible

Sami El-Gendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third trip to Mexico, but my first time traveling with family, and unfortunately, it was the worst experience I've had by far. The problems began immediately upon arrival, when our shuttle transportation from MTS was over an hour and a half late, meaning we didn’t reach the hotel until three hours after we landed. When we finally arrived, we encountered more issues with our rooms. My room was ready around 3:00 pm, but my mother’s, who is 70 years old, was not ready until 4:30 pm. After multiple complaints, they switched her to a different room because her assigned one was still not available. Given her age and the long day of travel, she needed to rest and freshen up, but this extended wait made that impossible. Throughout our stay, the issues continued. The pool area had no entertainment during the day, and the food quality was underwhelming. Room service was inconsistent, with towels sometimes forgotten, and the rooms only getting cleaned around 4:00 pm. We also had repeated maintenance issues in our bathroom, including poor water pressure and two separate calls for repair. The hotel atmosphere was disappointing as well. There was no music or lively ambiance in the lobby or pool areas, and no drink service in the lobby while we waited. They also did not allow food from the buffet to be taken to the beach or pool, which was very inconvenient. The staff, unfortunately, came across as disinterested and unwelcoming, which made us feel like we weren’t valued guest
Stayed 7 nights in Oct 2024

6/10 Okay

Robert Scott

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Been to this Barcelo 26 years ago it was the original resort there now there’s a total of six. We stayed one night was not good as we had stayed at the tropical in April. We asked to switch back over there and they did not have a problem with it so we spent our vacation at the tropical, which is significantly better than the beach property, even the food was over there .
Stayed 9 nights in Oct 2024

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and the people were wonderful
Stayed 6 nights in Oct 2024

10/10 Excellent

Sergey

Travelled with partner
Liked: Cleanliness
Very clean and friendly
Stayed 5 nights in Oct 2024

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Giovanny

Stayed 6 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Manjola

Travelled with family
Liked: Staff & service, amenities
Ok
Stayed 9 nights in Sep 2024

8/10 Good

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful atea
Stayed 6 nights in Sep 2024

2/10 Terrible

Lisa

Stayed 10 nights in Jul 2024

8/10 Good

Valeria

Stayed 10 nights in Aug 2024

6/10 Okay

Carolina Morales

Stayed 2 nights in Jul 2024

10/10 Excellent

Tomás Amable

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good in general
Stayed 4 nights in Aug 2024