Barceló Maya Caribe - All Inclusive

4.0 star property
4-star all-inclusive property near Xpu-ha Beach, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
Private beach, white sand, sun loungers, beach towels
Suite (Swim Up Premium Level)
Exterior
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Xpu-ha Beach
    1 min walk
  • Oasis Beach
    1 min walk
  • Ecopark Kantun Chi
    6 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    260 min drive

Room options

Junior Suite (Swim Up Premium Level)

  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Ocean Front Premium level)

  • 55 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Superior Room

  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (Swim Up Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (Ocean Front Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Xpu-Ha

Beachfront retreat .Your stay at this property will put you steps from Ecopark Kantun Chi and a 5-minute walk from Xpu-ha Beach. Also, Cenote Cristalino is within half a mile (1 km) and Puerto Aventuras Golf Club is within 2 miles (3 km).

What's nearby

  • Ecopark Kantun Chi - 6 min walk
  • Cenote Azul - 12 min walk
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 4 min drive
  • Dolphin Discovery - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

Restaurants

  • ‪Mirador Buffet - ‬15 min walk
  • ‪Carey Lobby Bar - ‬15 min walk
  • ‪Palmeras - ‬13 min walk
  • ‪Tokyo - ‬3 min walk
  • ‪Bar Mojado Beach - ‬9 min walk

About this property

Barceló Maya Caribe - All Inclusive

4-star all-inclusive property near Xpu-ha Beach, connected to a shopping center
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Barceló Maya Caribe - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

  • 414 guestrooms or units
  • 3 levels
  • 2 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 12109 sq ft of conference space
  • 1125 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

U-Spa and U-Spa Kids has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 5 restaurants
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Kayaking
  • Mini golf
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 568 out of 1028 reviews" "
Rating 8 - Good. 233 out of 1028 reviews" "
Rating 6 - Okay. 105 out of 1028 reviews" "
Rating 4 - Poor. 57 out of 1028 reviews" "
Rating 2 - Terrible. 65 out of 1028 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laureta Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our first all inclusive it was really nice resort to stay in, our family had a wonderful time.
Stayed 6 nights in Sep 2024

8/10 Good

Andrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always helpful. Wish they had more detailed map.
Stayed 6 nights in Sep 2024

10/10 Excellent

Emma, Antioch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's a beautiful place, the ocean was expectacular. The staff very helpful,always going above and beyond to make the stay very pleasant. The bathrooms very outdated, this area needs improvement. Overall a nice vacation destination.
Stayed 7 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

jacob peter emery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly,polite and helpful. The resort was very clean, well kept. The food was amazing
Stayed 9 nights in Sep 2024

10/10 Excellent

Nabarun, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family for friends in Cancun. Truly a 5 star ambience with amenities. Perfect place to relax and energize.
Stayed 4 nights in Sep 2024

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, staff is amazing I will be back
Stayed 6 nights in Sep 2024

8/10 Good

Ivana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and a lot to do. We received an upgrade but didn’t know about it until we came to the resort and they told us we are in a different area. Would be nice to know ahead of time
Stayed 4 nights in Sep 2024

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, friendly staff. We were able to make 3 dinner reservations. Ocean has a lot of rocks which makes a little hard to walk. Drinks are good, we had access to all 4 Barcelo resorts, everything in walkable distance.
Stayed 6 nights in Sep 2024

10/10 Excellent

Vera

Liked: Cleanliness
Stayed 9 nights in Aug 2024

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy
Stayed 4 nights in Aug 2024

10/10 Excellent

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Mary

Stayed 5 nights in Aug 2024

10/10 Excellent

Shantel

Stayed 4 nights in Aug 2024

6/10 Okay

Nelson, West Palm Beach

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Staff was not always friendly and benefits booked were not provided
Stayed 6 nights in Aug 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Janetth

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The free hour in the spa was nice (hot and cold jacuzzi), the bedding was dirty and the restaurants always full and some of the restaurants the service was not good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mary Jenny

Travelled with group
Liked: Cleanliness, property conditions & facilities
Guest services wasn’t really good.always late and made us wait 30 mins for checkout
Stayed 7 nights in Aug 2024

4/10 Poor

Angela Rita

Travelled with family
Disliked: Cleanliness
Our room was not cleaned thoroughly when we arrived. The toilet leaked resulting in a wet bathroom floor at all times. Also our shower would not drain so you are standing in dirty water while showering. There was a loud squealing sound that woke us up coming from the vent on our first night there. They did fix it but it returned periodically throughout our stay which resulted in poor quality sleep. We will not be returning and do not recommend you spend your hard earned money to stay here.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jadir, Trumbull

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! After the first night I asked for an room upgrade and the staff worked hard to make it work and found us a really nice room! Beach is beautiful, pool areas are nice, good drink selection. We travelled with family and would come back. Try to book the junior suite if you can.
Stayed 5 nights in Aug 2024

8/10 Good

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very please with everything though the entertainment at Kukulkan theater was not that great, except the three guys singing opera were awesome. I know they can do better.
Stayed 7 nights in Aug 2024

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Norma E

Travelled with family
Liked: Amenities, property conditions & facilities
Great amenities, and beautiful beach
Stayed 7 nights in Aug 2024

2/10 Terrible

Madison

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend this resort. So many things broken and not replaced. Broken safe, refrigerator, shower, bathrooms with broken sinks, etc
Stayed 4 nights in May 2024

2/10 Terrible

Marisol

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, we were changed to another part of the hotel and they made us walk to the other resort with our luggage. The room key had to be changed 4 times which required a long walk to the front desk 4 times.
Stayed 4 nights in Aug 2024