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Hotel Maya Balam

3.0 star property
3-star hotel perfect for exploring Calakmul

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Maya Balam

Interior entrance
Front of property - evening/night
Balcony view
Standard Double Room
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640
  • Museo Deocundo Acopa Lezama
    ‪4 min walk‬
  • Xpujil Ruins
    ‪11 min walk‬
  • Becán
    ‪7 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Property grounds

Chicanná Ecovillage Resort

Pool
Parking included
Free WiFi
Restaurant
3.9 out of 5, Good, (456)
The price is CA $110
per night
CA $129 total
includes taxes & fees
27 Jan - 28 Jan
Chicanná Ecovillage Resort

About the area

Xpujil

City center stay.You'll find Museo Deocundo Acopa Lezama and Xpujil Ruins within a 15-minute walk of this Calakmul hotel. Becán and Chicanná are also within 6 miles (10 km).

What's nearby

  • Museo Deocundo Acopa Lezama - 4 min walk
  • Xpujil Ruins - 11 min walk
  • Becán - 7 min drive
  • Chicanná - 10 min drive
  • Cueva de Murcielago - 41 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 106 min drive

Restaurants

  • ‪Carnes y Mariscos - ‬3 min drive
  • ‪Manilkara - ‬14 min walk
  • ‪Restaurante Génesis Calakmul - ‬6 min walk
  • ‪La Pizzeta - ‬10 min walk
  • ‪Ma’alob K’iin - Desayunos, Jugos y Licuadoa - ‬11 min walk

About this property

Hotel Maya Balam

3-star hotel perfect for exploring Calakmul
There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Maya Balam. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Calakmul hotel.

  • 9 guestrooms or units
  • 3 levels
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Smoking in designated areas
  • Dining venue
Hotel Maya Balam offers 9 air-conditioned accommodations with ceiling fans. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: MXN 90-115 for adults and MXN 90-115 for children
  • 1 restaurant
  • Free daily reception
  • Coffee/tea in common area(s)

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shower
  • Towels

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Maya Balam

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 115 for adults, and MXN 90 to 115 for children
  • Airport shuttle fee: MXN 1800 per vehicle (maximum occupancy 6)
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Maya Balam
Hotel Maya Balam Xpujil
Maya Balam
Maya Balam Xpujil
Hotel Maya Balam Calakmul
Maya Balam Calakmul
Hotel Maya Balam Hotel
Hotel Maya Balam Calakmul
Hotel Maya Balam Hotel Calakmul

Hotel Maya Balam Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 187 out of 555 reviews" "
Rating 8 - Good. 261 out of 555 reviews" "
Rating 6 - Okay. 75 out of 555 reviews" "
Rating 4 - Poor. 25 out of 555 reviews" "
Rating 2 - Terrible. 7 out of 555 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This basic hotel was very clean. The staff was friendly and helpful with some local things, though they didn't know much about visiting Calakmul. I suggest hiring a professional guide for that. Beds were clean and comfortable. There was actually real cable TV (via satellite) which was nice to entertain the kids after hours of walking through ruins in 100 degree weather. Also, the AC was adjustable and worked well. There is a restaurant that is very convenient and looked pretty clean. It was outdoors yet covered and quite nice. Food quality was passable in a pinch, but meat and chicken were tough. Breakfast eggs and fruit were okay. Overall, the hotel was a good value and one of the best hotels in Xjumpil.
Stayed 2 nights in Jun 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Bed was a hard, safe place, good value
Stayed 1 night in Apr 2024

4/10 Poor

Daniel

Travelled with group
Disliked: Amenities
No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
8 is the score. Everything was fine.
It was fine, blasted hot, pool was nice.
Stayed 1 night in Mar 2024

4/10 Poor

Denise

Disliked: Cleanliness, property conditions & facilities
Okay place to stay in the area.
It was a good enough place to stay two nigts for the activities we did around the area.
Stayed 1 night in Feb 2024

6/10 Okay

Normand

Travelled with partner
Liked: Staff & service, property conditions & facilities
The lady at front desk told me kitchen open at 5:30 am. But did not open til 7:00am. We had a tour book at 7:00am for Calacmul. No breakfest.....
Stayed 2 nights in Feb 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a good location for visiting Bacalar and it's easy to walk to the center of town. The rooms and facilities are clean, the breakfast is okay and the view from the pool on the roof is beautiful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dennise, Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Dave, North vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great place to stay for the area. Just wish they'd update/improve the wifi, it's pretty much useless.
Stayed 1 night in Aug 2023

8/10 Good

James

Travelled with group
Liked: Cleanliness
Hotel was adequate. Rooster next door was anoying at 3:00 AM but thats what roosters do. Service was friendly. Cosidering location, probably as good as it gets.
Stayed 2 nights in Feb 2023

8/10 Good

Dave, North vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was good from a archeological sites location. The wifi was horrendous. If you didn't have cell coverage you'd be hooped. Overall the place was OK, staff was great, just cruddy wifi.

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a great deal of wood in the rooms. Adjacent to the hotel was a nice restaurant. The room was well refreshed and included AC. The office was great to help with taxis. On site laundry service. The secluded area was pleasant and pretty. There is a serene ruin in walking distance. Caring staff at hotel and restaurant.
Stayed 4 nights in Nov 2022

8/10 Good

Verified traveller

Stayed 1 night in Aug 2022

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness
Nevermind the wifi (keeps shutting off)
Nice calm area,far from the stores and restaurants. There's a restaurant on site. I ordered 2 hamburgers and two cokes and they said they didn't have change for a 500 so I ordered two bacon hot dogs as well. I asked them if it'll be ready in about 15-20 minutes,the time it usually takes me to shower. They said 30, no problem. I come out of my room 30 minutes later and they haven't even started cooking my order. 45 minutes pass an no food, it wasn't til the hour or so that my food came out. And the burgers were cold. Long story short avoid the hotel restaurant 1 out of 5 star
Stayed 1 night in Jul 2022

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is okay. There are better options but they were all booked. It was still good. Parking is limited, about 6-7 cars fit, unless they have a bigger parking I didn’t see. Breakfast is okay. It is close to the main road, which leads to Xpujil centro, and also close to Becan, Xpuhil and Chicanna sites, and about 1-2 hour drive from Calakmul site main entrance. We had a nice stay here except for one thing: there was no hot water. Hot water only lasted about 1 minute and then there was nothing, no water at all, unless you use freezing water. I contacted the staff and they say to give it some time and it will come out. It never came out and we had to take showers with cold water! They need to fix this. Other than that, it is a good stay if you want to see the ruins nearby.
Stayed 2 nights in Feb 2022

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice staff and good room, but breakfast you have to paid and it is very slow to be served.
Stayed 1 night in Jan 2022

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel with some nice touches. The room design was a little awkward with a wardrobe in a blind corner that was hard to access. Bathroom doorway lacked clearance for anyone over 6'1''. Neighbourhood roosters crowed most of the night and sheep added their music in the late afternoon. Being a farmboy, I enjoyed the sounds but others may not. Secure parking onsite. Good value for money. I would like to return.
Stayed 1 night in Jan 2022

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable little hotel
This is a modest little hotel with all amenities needed for a comfortable short stay. The AC is COLD (yay!) and the rooms are clean. There is also a palapa in the property that serves breakfast starting at 7am if I remember correctly.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this hotel so that we could visit Calakmul. The hotel has A/C which is really needed. The staff is friendly and helpful. This is a fairly basic hotel. Good for the night.
Stayed 1 night in Jul 2021

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, super clean, good place for rest and go to Calakmul next day.
Stayed 1 night in May 2021

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room with good air conditioning. Near center of Xpujil. The highlight for us was the excellent kitchen and tasty local cuisine. Delicious and clearly made fresh. All prices were very economical both for hotel and restaurant.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2020

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in town
We enjoyed our 3 night stay at the hotel, the restaurant was great, the front desk was helpful, good security guard. Close to the town and other attractions. Wifi was not great, but it may not be heir fault entirely.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Room was updated w improvements. It was quiet & away from the busy street. Nice flat screen TV. Only there was a smell of sewer, not always hot water, no free coffee & no one spoke English. Therefore it was difficult to decider breakfast time, area sightseeing or restaurant recommendations.
Stayed 2 nights in Feb 2020

6/10 Okay

Timothy

Liked: Cleanliness, property conditions & facilities
Roosters all night
Awakened by roosters most of the night and then greeted by a flock of chickens outside our door the next morning. Shower was just a tad above cool. It appeared that they were remodeling their on-site restaurant. (Jan 2020)
Stayed 2 nights in Jan 2020