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Best Western Plus Congress Hotel

4.5 star property
4.5-star luxury hotel near Republic Square

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Photo gallery for Best Western Plus Congress Hotel

Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Lobby
Lobby
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Gym

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Spa

Explore the area

Map
1 Italy Street, Yerevan, 0010
  • Republic Square
    ‪5 min walk‬
  • Yerevan Opera Theatre
    ‪19 min walk‬
  • Yerevan Cascade
    ‪4 min drive‬
  • Yerevan (EVN-Zvartnots Intl.)
    ‪21 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed, Non Smoking, Balcony

Comfort Room, 1 King Bed, Non Smoking, Balcony

Comfort Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 3
  • 1 King Bed

About the area

Yerevan

Heart of Yerevan.Within a 10-minute walk of this Kentron hotel, you'll find Republic Square and Blue Mosque. Museum History Yerevan and Singing Fountains are also within half a mile (1 km).

What's nearby

  • Republic Square - 5 min walk - 0.5 km
  • Blue Mosque - 6 min walk - 0.6 km
  • Yerevan Opera Theatre - 19 min walk - 1.6 km
  • Yerevan Cascade - 4 min drive - 3.1 km
  • Mother Armenia - 6 min drive - 5.4 km

Getting around

  • David of Sassoun Station - 10 min drive
  • Yerevan (EVN-Zvartnots Intl.) - 21 min drive

Restaurants

  • ‪Vibe - ‬6 min walk
  • ‪Բորշ - ‬3 min walk
  • ‪Sherep - ‬6 min walk
  • ‪Marriott (Vienna) Cafe - ‬6 min walk
  • ‪Чайный Домик - ‬2 min walk

About this property

Best Western Plus Congress Hotel

4.5-star luxury hotel near Republic Square
Best Western Plus Congress Hotel offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a terrace are also featured at the luxury Best Western Plus Congress Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2002
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Elevator
  • Water dispenser
  • Lockers available
  • Bar by the pool
  • Dining venue
Best Western Plus Congress Hotel offers 126 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Yerevan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Russian

Similar properties

Restaurant

Courtyard By Marriott Yerevan

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 39 reviews
The price is CA $154
CA $185 total
includes taxes & fees
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Courtyard By Marriott Yerevan

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited onsite parking (max 3 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; AMD 7,500 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 9 to September 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: AMD 4000 per pet, per night
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AMD 7500 per person
  • Airport shuttle fee: AMD 9000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: AMD 4000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Congress
Best Western Plus Congress Hotel Yerevan
Best Western Congress Hotel Yerevan
Best Western Congress Yerevan
Best Western Yerevan
Yerevan Best Western
Best Western Plus Congress Yerevan
Best Western Plus Congress
Plus Congress Hotel Yerevan
Best Western Plus Congress Hotel Hotel
Best Western Plus Congress Hotel Yerevan
Best Western Plus Congress Hotel Hotel Yerevan

Best Western Plus Congress Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 110 out of 238 reviews
Rating 8 - Good. 90 out of 238 reviews
Rating 6 - Okay. 22 out of 238 reviews
Rating 4 - Poor. 7 out of 238 reviews
Rating 2 - Terrible. 9 out of 238 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
In the shower water is not powerful
Stayed 10 nights in Sep 2024

10/10 Excellent

Vicken

Stayed 10 nights in Sep 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of Yerevan.
Stayed 4 nights in Aug 2024

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Yerevan on a walking distance to the Republic square.
Stayed 3 nights in Aug 2024

6/10 Okay

Armen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There were continue lying to charge an additional fees
Stayed 4 nights in Jul 2024

10/10 Excellent

Sergey, Northbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good breakfast. Close to central location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tamar

Stayed 5 nights in Jun 2024

10/10 Excellent

ARASH, Houston

Stayed 6 nights in Jun 2024

10/10 Excellent

Lida, Houston

Liked: Amenities, property conditions & facilities
I hade great experience, Family place to stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mayya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Clean, quiet, great breakfast. Great location. The staff is fantastic. Thank you, we will definitely stay with you again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Henadzi, Bellevue

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Sergey, Northbrook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so friendly! Very good location.
Stayed 1 night in May 2024

10/10 Excellent

Siranush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in city center to block from main plaza) the most place visit are there. Many shops and gastronomic restaurants.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sergey, Northbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff. Good location.
Stayed 1 night in Feb 2024

10/10 Excellent

Sergey, Northbrook

Stayed 1 night in Feb 2024

10/10 Excellent

RAYMOND

Stayed 6 nights in Jan 2024

10/10 Excellent

arbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuffs are nice and smiley and they speak English
Stayed 6 nights in Sep 2023

6/10 Okay

Svetlana, San Francisco

check in time was very long, no early check in was available, hotel / staff was too busy. you for them just a next client. otherwise the hotel was clean, but old with a friendly staff, very strong overage hotel. would still recommend, but low your expectation.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer 2023
Whether was hot but the comfort at the hotel made us comfortable.
Stayed 6 nights in Jul 2023

2/10 Terrible

Aram

Business traveller
Disliked: Staff & service
Amenities Closed
I was thoroughly disappointed as the hotel failed to disclose the closure of its amenities, a critical factor in making my choice on where to stay. Hotels.com has a section for closures and remodeling, they've had months to update it. The hotel offered access to the Orange Fitness but the round trip took me 30 min plus taxi cost. After my initial dispute, they offered to cover taxi cost but that didn't make up for the time. After continued disputes, I suggested they need to refund a portion of my stay. They offered an insulting 5%, an amount that didn't bridge the gap between their nightly cost and a competing hotel that had no amenities. I extended my trip and quickly moved to the Ramada for the duration. It is a newer, cleaner hotel in the same area, would highly recommend it.
Stayed 7 nights in Jun 2023

2/10 Terrible

Vasily

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible reception
Please think thrice before staying here. 1. Rooms are very small 2. Very noisy. If the windows face the street, the noise of the street is such that you might think that you are standing on the street. If the windows overlook the pool, there is noise from the music. The staff is either rude or incompetent. As a gold member of hotels.com, I decided to exercise my right to early check-in. I was told to wait and I patiently waited at the reception for almost an hour, watching others come ahead of me. In the end, they gave me a room with the condition that I had to leave it at 10 am. handing over the key at 10 am, I found out that now I have to wait until my room is ready. This number was given to me only at 5 pm. But not only that, the next day when I left for the airport, I was told that I must pay for an additional one more stay at the hotel, since I checked into the hotel earlier than 2 o'clock in the afternoon. Of course, no one warned me about the need for such a payment at the time when I was given the key.
Stayed 1 night in Jun 2023

8/10 Good

Mahnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Mahnaz

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Zuhayr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Many thanks to all the workers at the hotel for excellent service from start to finish. Every thing works well: plumbing, electrical, and mechanical. Excellent room layout, clean, and comfortable. Good central location. sumptuous breakfast, delicious and healthy.
Stayed 8 nights in Feb 2023