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Hotel New Grand

4.5 star property
4.5-star luxury hotel near Osanbashi International Passenger Terminal

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel New Grand

Courtyard
Lobby
Front of property
Egyptian cotton sheets, premium bedding, down comforters, minibar
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520
  • Yamashita Park
    1 min walk
  • Yokohama Marine Tower
    3 min walk
  • Kanagawa Kenmin Hall
    3 min walk
  • Tokyo (HND-Haneda)
    15 min drive

Room options

View all photos for [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Run of the House

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Run of the House

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for [Check-in 15:00] Bayside Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayside Twin, Non Smoking

  • 32.0 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Bay View Double, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Double, Smoking

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Regular Twin, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Regular Twin, Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayside Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Bayside Double Room

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Side Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Side Double Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Deluxe Twin, Non Smoking

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower High Floor Suite Double, Non Smoking

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Double, Non Smoking

  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Suite Double, Non Smoking

[Check-in 15:00] Grand Suite Double, Non Smoking

[Check-in 15:00] Grand Suite Double, Non Smoking

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Suite Twin, Non Smoking

[Check-in 15:00] Grand Suite Twin, Non Smoking

[Check-in 15:00] Grand Suite Twin, Non Smoking

  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Regular Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Regular Twin, Non Smoking

  • 32.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Main Building Grand Double

[Check-in 15:00] Main Building Grand Double

[Check-in 15:00] Main Building Grand Double

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Single Room, Main Building

Egyptian cotton sheets, premium bedding, down comforters, minibar

Single Room, Main Building

  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

  • 63.9 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Twin, Non Smoking

  • 32.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Side Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Side Twin, Non Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Check-in 15:00] Tower Bay View Twin, Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

[Check-in 15:00] Tower Bay View Twin, Smoking

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Double - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 3

Double

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 3

Twin

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

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Exterior
Hyatt Regency Yokohama
Free WiFi
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4.7 out of 5, Exceptional, (1288)
The price is CA $189
per night
CA $229 total
includes taxes & fees
26 Nov - 27 Nov
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About the area

Yokohama

Central Yokohama getaway .Within a 15-minute walk of this Yokohama City Centre hotel, you'll find Osanbashi International Passenger Terminal and Yokohama Stadium. Red Brick Warehouse and Yokohama Cosmo World are also within 2 miles (3 km).

What's nearby

  • Osanbashi International Passenger Terminal - 11 min walk
  • Yokohama Stadium - 14 min walk
  • Red Brick Warehouse - 18 min walk
  • Yokohama Cosmo World - 3 min drive
  • Pacifico Yokohama - 4 min drive

Getting around

  • Motomachi-Chukagai station - 5 min walk
  • Ishikawacho station - 14 min walk
  • Haneda Airport (HND) - 15 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪SALONE 2007 - ‬4 min walk
  • ‪重慶茶樓 - ‬4 min walk
  • ‪コーヒーハウス ザ カフェ - ‬1 min walk

About this property

Hotel New Grand

4.5-star luxury hotel near Osanbashi International Passenger Terminal
There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4736 square feet (440 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New Grand. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

  • 230 guestrooms or units
  • 18 levels
  • 2 buildings
  • 4 dining venues
  • Meeting rooms
  • 4736 sq ft of conference space
  • 440 sq m of conference space
  • Built in 1927
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel New Grand offers 230 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Languages

English, Japanese

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1500 per day)

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types.
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Hotel New Grand Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1000 reviews" "
Rating 8 - Good. 191 out of 1000 reviews" "
Rating 6 - Okay. 37 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff at a classic location. Great location next to ship terminal, park, Chinatown, and the waterfront. Excellent restraints on site, and lots of less expensive options close by. Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find close to cruise ship
Stayed 2 nights in Aug 2024

8/10 Good

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2024

10/10 Excellent

Arata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with professional staffs.
Stayed 1 night in Jul 2024

10/10 Excellent

ALICIA, snellville

Travelled with partner
Liked: Amenities
Easy access to the cruise port
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we walked across the street to the hotel, a porter came to assist us with our luggage. He walked us up to the counter to get checked in. Even though we did not know any Japanese, we were able to get through check in easily. After getting the keys, another employee took us up to the room while another porter took our luggage and met us at the room. The service was excellent. The hotel was clean. The AC was working properly. The property was 3 blocks from Chinatown. There is a shuttle bus from HND that stops next to the hotel. This hotel was a great stay for our family and we would come back here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and the staff was exceptional!
Stayed 4 nights in Apr 2024

10/10 Excellent

SONOKA, Montrose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Gavin

Stayed 1 night in Jun 2024

10/10 Excellent

Kristen, San Francsico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Masakazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Yamashita Park and China town. Rich history associated with General Douglas MacArthur, Charlie Chaplin and more.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff in particular when greeted well excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

bin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in May 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the place was really clean! It had a nice view of the water and was walking distance to the port. 10/10 would recommend
Stayed 2 nights in May 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ezcellent stay but should include breakfast
The staff were very nice and helpful. The.room is very nice and specious . 2 Suggestions : 1. Need exhaust fan in the bathrom to elimnate the humidity or smell after shower or using the bathroom . 2. With such price range per room , the hotel should offer breakfast included or at a more reasonable rate, definitely not for 5000yen.!!
Stayed 2 nights in May 2024

8/10 Good

AUDRIUS, Ponte Vedra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view true the window, very nice park outside near the water, very friendly and helpful staff. Needs a little bit of renovation.
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding. We had an amazing view of the harbor and gardens from our room. There is a very large and beautiful park across the street from the hotel. The area is very walkable and close to public transportation.
Stayed 1 night in Apr 2024

10/10 Excellent

Merlyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and culture and more amazing hotel and establishments within. Had the greatest time in Yokohama! Thanks guys!
Stayed 2 nights in May 2024

8/10 Good

Yuko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular.
Stayed 2 nights in May 2024