2/10 Terrible
Nancy
Travelled with family
11 Nov 2024
Liked: Cleanliness
Disliked: Amenities
Arrived at Check- in time. The room assigned to us was not what we had booked. It was to be 2 Queen beds and instead we got 1 Queen and 1 roll out sofa. Went out for dinner and returned to a locked out room. Checking with the desk, the attendant said they had no record of us checking in, so, keys needed rebooted for a room entrance. Was told that the original person who checked us in needs more training. The breakfast was horrible. At 8:30 am, the eggs were gone, the gravy for biscuits was in short supple. The waffle batter was hard to get out of the machine. There were only a few muffins and bagels left and 1 honey bun. Only 2 milk containers were available for cereal. We did enjoy orange juice and went across the street for tea/ coffee and a doughnut. This location did not meet our expectations and we will not book this location ever again.
Nancy
Stayed 1 night in Nov 2024