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DoubleTree by Hilton York

4.0 star property
4-star hotel near Shambles

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton York

Exterior
Property grounds
Exterior
Courtyard
Cafe

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • York St. John University
    4 min walk
  • Shambles
    5 min walk
  • York Minster
    6 min walk
  • Leeds (LBA-Leeds Bradford)
    57 min drive

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout drapes

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed (Cosy Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout drapes

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Radisson Hotel York

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1001)
The price is CA $128
per night
CA $153 total
includes taxes & fees
9 Jan - 10 Jan
Radisson Hotel York

About the area

York

City center retreat .Within a 10-minute walk of this The Groves hotel, you'll find Shambles and York Minster. Merchant Adventurers' Hall and Jorvik Viking Centre are also within half a mile (1 km).

What's nearby

  • Shambles - 5 min walk
  • York Minster - 6 min walk
  • Jorvik Viking Centre - 10 min walk
  • York National Railway Museum - 19 min walk
  • York Racecourse - 5 min drive

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪The Black Swan - ‬6 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪The Snickleway Inn - ‬3 min walk
  • ‪The Old White Swan - ‬5 min walk

About this property

DoubleTree by Hilton York

4-star hotel near Shambles
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York.

Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 984 ft (GBP 15.00 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 14.95 for adults and GBP 7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 15.00 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 390 out of 1004 reviews" "
Rating 8 - Good. 308 out of 1004 reviews" "
Rating 6 - Okay. 168 out of 1004 reviews" "
Rating 4 - Poor. 94 out of 1004 reviews" "
Rating 2 - Terrible. 44 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Hasan

Travelled with family and small children
Disliked: Property conditions & facilities
Need updating and tlc
Stayed 1 night in Sep 2024

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Close to shopping and tourist areas
Stayed 2 nights in Sep 2024

8/10 Good

David, Sparks

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

2/10 Terrible

Cassandra

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Amenities
Always a great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

6/10 Okay

Sandra

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Shabby room
Check in was ok , We changed rooms as the first room we were given had a foul smell , The second room was in the annex. The room was very shabby needed a full refurbishment
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Cathy

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The room was very nice and being located just outside the city wall was very convenient for exploring Old York
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, room comfort
M&H Trip to York
The staff was very helpful!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Really great stay stunning hotel beautiful room, delicious food amazing location
Stayed 1 night in Aug 2024

6/10 Okay

David, Hounslow West

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities
Very nice, friendly staff, great location
Stayed 2 nights in Jul 2024

8/10 Good

Hiren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a double family room in an annexe to the main building. Room was spacious and clean. Huge bathroom. Convenient location. Good selection for breakfast.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Convenient, friendly & clean
2 adults and a 16 yr old so needed 2 proper beds not a campbed -sofa bed etc so this was great 2 doubles in same room . Room 74 was in attic so only 3 skylight windows - was very hot uncomfortable air conditioning couldn’t cope . Plumbing needed maintenance!. However was clean, friendly staff and very convenient to Minster and shambles. Definitely stay again - York parking is expensive so do your homework!
Stayed 1 night in Aug 2024

6/10 Okay

David, Victoria

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There is a lot to recommend this hotel, but there are some serious issues that make me question its four star rating. We arrived on a hot summer day to find the air conditioning in our room not working and most of the windows sealed shut. Temperature in the room was over 85 degrees. Eventually fans were provided and a locked balcony door opened, making the room habitable but only barely. No effort was made to composite us for the inconvenience. Much of the hotel needs renovations and updating. Some of the serving staff in the restaurant were rude. The breakfast was very good, the location of the hotel great for touring York. It’s a shame the overall experience was subpar.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tracie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, helpful
We stayed for one night the staff were helpful and so friendly. The room was lovely and clean. We enjoyed the breakfast the next morning it was beautiful thank you
Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Disappointed 2 night stay
Was disappointed with this stay. Room was a trek to get to. Down a corridor, then out a door, in another door and back in then up a flight of stairs. All doors shut with a bang. So very noisy. Bath mat had hairs on it. Room wasn’t tidied on our next day. Ran out off toilet paper. Just very disappointed
Stayed 2 nights in Jul 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Overall lovely staff, large comfy room, pleasant staff, very clean, brilliant breakfast. It was great that we got to leave our suitcases on site after checking out so we could have more time to look around!
Stayed 1 night in Jul 2024