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DoubleTree by Hilton York

4.0 star property
4-star hotel near Shambles

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Photo gallery for DoubleTree by Hilton York

Exterior
Exterior
Twin Room
Breakfast, lunch, dinner served; local cuisine
View from room
Reviews
8.0

Very good

Popular amenities

  • Restaurant
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Bar
    BarBar

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • Popular LocationShambles6 min walk
  • Popular LocationYork Minster6 min walk
  • Popular LocationJorvik Viking Centre10 min walk
  • AirportLeeds (LBA-Leeds Bradford)56 min drive

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout drapes

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed (Cosy Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout drapes

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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The price is CA $219
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Moxy York

About the area

York

City center retreat .Within a 10-minute walk of this The Groves hotel, you'll find Shambles and York Minster. Merchant Adventurers' Hall and Jorvik Viking Centre are also within half a mile (1 km).

What's nearby

  • Shambles - 6 min walk
  • York Minster - 6 min walk
  • Jorvik Viking Centre - 10 min walk
  • York National Railway Museum - 19 min walk
  • York Racecourse - 5 min drive

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪The Black Swan - ‬6 min walk
  • ‪Duke of York - ‬5 min walk
  • ‪The Old White Swan - ‬5 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪200 Degrees Coffee - ‬6 min walk

About this property

DoubleTree by Hilton York

4-star hotel near Shambles
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York.

Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 984 ft (GBP 15.00 per day)

Food and drink

  • Full breakfast available for a fee daily: GBP 14.95 for adults and GBP 7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 15.00 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. Contactless check-out is available.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 383 out of 1001 reviews" "
Rating 8 - Good. 317 out of 1001 reviews" "
Rating 6 - Okay. 173 out of 1001 reviews" "
Rating 4 - Poor. 92 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jill

Stayed 1 night in Mar 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Good but not great
We stayed in this hotel many years ago when it was called the Monkbar Hotel. Back then, car parking wasn't a problem. However, there is a severe lack of spaces in the hotel, and it's difficult to find anything nearby. They also charge you £25 per day if you do happen to find a space in the hotel. The hotel was very nice. However, we arrived at 4pm to be told that our room wasn't ready as it had been cleaned but still had to be inspected. Thankfully, we only had to wait around 10 minutes before being allowed into our room. The room was very good, and we arranged to have a meal in the hotel restaurant later that night. The service in the restaurant was good, but the food that I got served wasn't what was ordered, e.g. curry with cashew nuts didn't have any cashew nuts in it. However, I didn't say anything as the food served to us was very good. We noticed later that there was no shower gel in the room. This was a shock, as it had been cleaned and inspected earlier (hence not being allowed into our room on time). The next morning, we spoke to a staff member on reception about the lack of shower gel, who advised that they would get this sorted. Later that night, I tried to have a shower only to find that there was still no shower gel. I spoke to reception the next morning, who also said that it would be sorted. Up to when we checked out the next day, the shower gel issue still hadn't been resolved. Although this was a nice hotel, small issues has lowered the score for me.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in central location ideal for sites shops etc
Stayed 2 nights in Mar 2024

4/10 Poor

Robert

Travelled with partner, Travelled with group
Disliked: Staff & service
Room was very small for a double room, the room was very tired and not very clean. Breakfast was poor, waiting for food to be replenished, one of the waitresses was very rude and not to the standard required in this hotel. Stayed at this hotel quite alot however will need to improve for us to come back.
Stayed 1 night in Mar 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat for Hibby.
Nice room, a few issues re bathroom window did not close, locker drawer wouldn’t close, but it did not spoil our stay
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Room was quiet so got great sleep whilst there. Nice bar and restaurant. The staff were very helpful every time we needed something. Would definitely recommend staying here
Stayed 3 nights in Mar 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, amenities
Restaurant was very poor, only one menu running when I booked the a la carte menu and no wine list, wine was also no cold when served
Stayed 1 night in Mar 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for short stay close to town. Great king single beds in a twin room. Was travelling with my elderly mother so would always like to see a handrail in all showers.
Stayed 1 night in Mar 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024