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Holiday Inn York City Centre by IHG

4.0 star property
4-star hotel near Shambles

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Photo gallery for Holiday Inn York City Centre by IHG

Lobby sitting area
Exterior
Premium Room, Multiple Beds
British cuisine
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
53 Piccadilly, York, England, YO1 9PL
  • York City Walls
    ‪6 min walk‬
  • Shambles
    ‪6 min walk‬
  • York Minster
    ‪13 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪69 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Desk, free cribs/infant beds, free WiFi, bed sheets

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1018)
The price is CA $124
per night
CA $149 total
includes taxes & fees
24 Mar - 25 Mar
Hampton by Hilton York Piccadilly

About the area

York

City center retreat .A stay at this City Centre hotel places you steps from York Barbican and within a 10-minute walk of Jorvik Viking Centre. Also, Shambles is within half a mile (1 km) and York Minster is within 2 miles (3 km).

What's nearby

  • York Barbican - 4 min walk - 0.4 km
  • Jorvik Viking Centre - 5 min walk - 0.5 km
  • York City Walls - 6 min walk - 0.6 km
  • Shambles - 6 min walk - 0.6 km
  • York Minster - 13 min walk - 1.1 km

Getting around

  • York (QQY-York Train Station) - 17 min walk
  • Leeds (LBA-Leeds Bradford) - 69 min drive

Restaurants

  • ‪The Postern Gate - ‬1 min walk
  • ‪The Red Lion - ‬4 min walk
  • ‪Piccadilly Tap - ‬3 min walk
  • ‪Walmgate Sandwich Bar - ‬3 min walk
  • ‪Masons Arms - ‬3 min walk

About this property

Holiday Inn York City Centre by IHG

4-star hotel near Shambles
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn York City Centre by IHG.

This 4-star York hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 2002
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn York City Centre by IHG offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Bulgarian, English, French, German, Hindi, Hungarian, Italian

Property amenities

Family friendly

  • Children's games
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1148 ft (GBP 16 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 16 per day (1148 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

53 Hotel
53 York
Hotel 53
Hotel 53 York
53 Hotel York
Holiday Inn York City Centre Hotel
York City Centre By Ihg York
Holiday Inn York City Centre
Holiday Inn York City Centre by IHG York
Holiday Inn York City Centre by IHG Hotel
Holiday Inn York City Centre an IHG Hotel
Holiday Inn York City Centre by IHG Hotel York

Holiday Inn York City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 389 out of 1006 reviews
Rating 8 - Good. 377 out of 1006 reviews
Rating 6 - Okay. 141 out of 1006 reviews
Rating 4 - Poor. 57 out of 1006 reviews
Rating 2 - Terrible. 42 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Ryan

Disliked: Property conditions & facilities
Someone was hungry
Holes in towels, holes in bedding.
Stayed 1 night in Dec 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, room comfort
A night in York
Absolutely great. Staff friendly and helpful Room and bed great Breakfast good
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was good although getting served at the bar was a bit awful at times, staff were great even when dealing with difficult customers
Stayed 2 nights in Nov 2024

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service
York hotel
We had a lovely stay at the hotel in York unfortunately one of our party left something behind in the bedroom , it was a present from Lush for her granddaughter and the hotel have been less than helpful in trying to get the items back to her .
Stayed 2 nights in Nov 2024

10/10 Excellent

Del

Travelled with group
Liked: Property conditions & facilities
Friendly staff. would recommend cheaper breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Peter Woodmass

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Pauline

Stayed 2 nights in Nov 2024

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good place to stay near to good places to visit in York
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

HELEN

Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything staff, room, friendly. The only thing that spoilt is me & my sister had a meal and it was appalling… it was cold and definitely not worth the money.. the manager did apologise & offered us free desserts or drinks. Breakfast was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

M

Stayed 1 night in Nov 2024

4/10 Poor

Joanne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor standard of maintenance in the bedroom. Window that would not close made it cold and noisy.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Oct 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Sara

Stayed 1 night in Oct 2024

6/10 Okay

Henry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff was not attentive but helpful once they realized we were there. The walk from the car park to the hotel was down a dark road.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Stayed 2 nights in Oct 2024

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Nice clean hotel friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Front desk VERY helpful and kind. Rooms are clean and bed was very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard, WALPOLE

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had reservations for a room with either a king size bed or 2 twins. Originally, we were given a room with a double bed. I showed the front desk the discrepancy and was immediately given a room with a king size bed. The room was clean, the beds comfortable, and a great view from our 8th-floor room. The breakfast buffet wasn't outstanding and I thought a little pricey. The only real negative was 2 false alarms that happened on the Sunday. The one in the morning we were told it was a false alarm just as we started walking down from the 8th floor, but the second one we weren't notified until we had made it all the way down to the 1st floor. Overall, a good location and I would probably go back again.
Stayed 3 nights in Oct 2024