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The Milner York formerly the Principal York

4.0 star property
Victorian hotel near York Minster

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Photo gallery for The Milner York formerly the Principal York

Exterior
Lobby
City view from property
Exterior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Station Road, York, England, YO24 1AA
  • York Minster
    ‪10 min walk‬
  • Shambles
    ‪12 min walk‬
  • Jorvik Viking Centre
    ‪12 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Annex Building

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Annex Building

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Garden View

Garden view

Standard Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Studio Suite, City View

In-room safe, desk, iron/ironing board, free WiFi

Signature Studio Suite, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Junior Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

York

Heart of York.Within a 15-minute walk of this South Bank hotel, you'll find York Minster and York Dungeon. Shambles and Jorvik Viking Centre are also within half a mile (1 km).

What's nearby

  • York Minster - 10 min walk - 0.9 km
  • York Dungeon - 11 min walk - 1.0 km
  • Shambles - 12 min walk - 1.0 km
  • Jorvik Viking Centre - 12 min walk - 1.0 km
  • York Racecourse - 3 min drive - 2.2 km

Getting around

  • York Station - 1 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪York Tap - ‬1 min walk
  • ‪The Punch Bowl - ‬5 min walk
  • ‪Society Lounge Bar - ‬5 min walk
  • ‪BrewDog - ‬6 min walk
  • ‪Red Chilli Authentic Chinese - ‬5 min walk

About this property

The Milner York formerly the Principal York

Victorian hotel near York Minster
As a guest of The Milner York formerly the Principal York, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the eco-certified The Milner York formerly the Principal York. Parking is available for a fee.

This Victorian York hotel is smoke free.

  • 155 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1870
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Dining venue
The Milner York formerly the Principal York offers 155 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Suites are located in various parts of the hotel including the 4th and 5th floors which are only accessible by stairs.
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 20 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. 

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Royal York
Hotel York Royal
Royal Hotel York
Royal York
York Hotel Royal
York Royal
York Royal Hotel
Royal York Hotel Grand Victorian
Royal York Hotel York
Principal Hotel
Principal York
The Royal York Hotel
The Principal York
Principal York Hotel
Hotel Principal York York
York Principal York Hotel
Hotel Principal York
Principal York York
The Principal York
The Royal York Hotel
Principal Hotel
Principal

The Milner York formerly the Principal York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 724 out of 1335 reviews
Rating 8 - Good. 334 out of 1335 reviews
Rating 6 - Okay. 154 out of 1335 reviews
Rating 4 - Poor. 73 out of 1335 reviews
Rating 2 - Terrible. 50 out of 1335 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls trip
Lovely hotel right beside the train station. Short walk into town. Very comfortable bed would stay here again. If you like a bath request when booking I had a shower but others had beautiful roll top baths.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Doreen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel is beautiful Restaurant we eat in service was extremely slow some food came out cold and missing items Tiles on shower floor some were sunken so they moved when stepped on Beds wer too hard so didnt sleep well and woke up both mornings with aching hips back and shoulders
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
I loved the way the lounges have been developed although sitting in the window in the evening was not a good idea as the outside lights were blinding! However, the effect outside was stunning. Welcome on reception was excellent but dining room was hopelessly underwhelming. Food was good but service was lamentable. Young lady serving needed some proper support
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel
Didn’t get to spend much time there as was on business but it was a stunning hotel. Food was great too.
Stayed 1 night in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so majestic, such an old building with so much character. So peaceful & relaxing only wish we had stayed longer, perfect for the short walk into York & just a few steps from the railway station. We will definitely return.
Stayed 1 night in Dec 2024

10/10 Excellent

Esme

Stayed 1 night in Dec 2024

8/10 Good

Roz

Liked: Cleanliness, staff & service, room comfort
Lovely- room was big and good view- the bathroom was tight for space though although comfortable. Considering we upgraded to a deluxe king size I did expect to have gowns and slippers but otherwise good.
Stayed 1 night in Dec 2024

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities, room comfort
Carol wheeldon
Only thing im gonna say is about the fire alarm fri night earlysat mornings which i found very unorganised couldnt find why the alarm went off was people out side inside to be honest everyone should of been out side not inside if that was a fire i d did fire office at the nhs need up date staff training i was fast sleep so was few people
Stayed 2 nights in Dec 2024

10/10 Excellent

Jill

Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Andy

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The hotel was lovely, very cosy and Christmassy, the room was very spacious and the staff were friendly and helpful, would definitely go back.
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Margit

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Thom

Travelled with partner
Disliked: Cleanliness
No dressing gowns in suite, had to ring reception twice and wait 40 minutes before they were delivered. Cobwebs on windows and dead wasps on window frame/sill. Several long black hairs on the arms of the sofa - this should be vacuumed after every guest has checked out. Empty bottle of beer round the back of the bath, the housekeepers have clearly not cleaned this room thoroughly. Only one can of still water in the room. Three of the radiators we could not get to turn on, it seems like they’re not working properly. Overall, a disappointing suite. We expected more from The Milner. We were left a underwhelmed.
Stayed 1 night in Dec 2024

10/10 Excellent

Helen, Keighley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, beautiful decor and lovely staff. We upgraded to a suite on arrival which was well worth the extra cost - it was a wonderful stay
Stayed 1 night in Dec 2024

8/10 Good

Ali

Stayed 2 nights in Nov 2024

6/10 Okay

Leslie

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, amenities
Beautiful beautiful hotel
Stayed 1 night in Dec 2024

4/10 Poor

RAYMOND

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast was very very poor for a 4 star hotel and for £19. Only 2 fried eggs left, only 3 pieces of over cooked bacon left, the bathroom door wouldnt close but they fixed that and the tv remote didnt fully work, there was no program guide or channel list and the menu was locked so I couldnt fix it and neither could maintenance either.
Stayed 2 nights in Dec 2024