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The Milner York formerly the Principal York

4.0 star property
Victorian hotel near York Minster

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Photo gallery for The Milner York formerly the Principal York

Exterior
Exterior
Lobby
City view from property
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Station Road, York, England, YO24 1AA
  • Micklegate Bar
    ‪5 min walk‬
  • National Railway Museum
    ‪8 min walk‬
  • York Minster
    ‪10 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Annex Building

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Annex Building

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Garden View

Garden view

Standard Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Studio Suite, City View

In-room safe, desk, iron/ironing board, free WiFi

Signature Studio Suite, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Junior Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Aerial view

Malmaison York

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1386)
The price is CA $146
per night
CA $175 total
includes taxes & fees
2 Mar - 3 Mar
Malmaison York

About the area

York

Heart of York.Within a 15-minute walk of this South Bank hotel, you'll find York Minster and York Dungeon. Shambles and Jorvik Viking Centre are also within half a mile (1 km).

What's nearby

  • York Minster - 10 min walk
  • York Dungeon - 11 min walk
  • Shambles - 12 min walk
  • Jorvik Viking Centre - 12 min walk
  • York Racecourse - 3 min drive

Getting around

  • York Station - 1 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪York Tap - ‬1 min walk
  • ‪The Punch Bowl - ‬5 min walk
  • ‪Society Lounge Bar - ‬5 min walk
  • ‪BrewDog - ‬6 min walk
  • ‪Red Chilli Authentic Chinese - ‬5 min walk

About this property

The Milner York formerly the Principal York

Victorian hotel near York Minster
As a guest of The Milner York formerly the Principal York, you'll find an indoor pool, a health club, a hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the eco-certified The Milner York formerly the Principal York. Parking is available for a fee.

This Victorian York hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1870
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Milner York formerly the Principal York offers 155 air-conditioned accommodations with safes and complimentary bottled water. This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 19.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 19.00 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. 

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Royal York
Hotel York Royal
Royal Hotel York
Royal York
York Hotel Royal
York Royal
York Royal Hotel
Royal York Hotel Grand Victorian
Royal York Hotel York
Principal Hotel
Principal York
The Royal York Hotel
The Principal York
Principal York Hotel
Hotel Principal York York
York Principal York Hotel
Hotel Principal York
Principal York York
The Principal York
The Royal York Hotel
Principal Hotel
Principal

The Milner York formerly the Principal York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 690 out of 1288 reviews
Rating 8 - Good. 323 out of 1288 reviews
Rating 6 - Okay. 150 out of 1288 reviews
Rating 4 - Poor. 75 out of 1288 reviews
Rating 2 - Terrible. 50 out of 1288 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Very disappointing
For a 4*, hotel was grandly decorated but that was it as the service lacked in lots of areas. Staff were not very attentive and my husband and I had to clear our own table in the Garden Room then ordered a Cream Tea which in the menu was supposed to have been loose leaf but was t bags and tepid water and then had to wait a further 25mins for the scones which we did have 2 of but only enough cream and name for one. Our bed room had just enough room to walk around the bed which was a small double (husband is 6ft 8) and moved on it’s wheel every time someone rolled over and of course woke the other one didn’t sleep much over the 2 day stay, We had booked a table in the Peaches restaurant for the first night which was expensive for what was actually average food unfortunately and again the waiters just plonked the dishes down in front of us and walked off. Would not stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel but small room
Beautiful hotel but room in the wing was a little small and not very well organised- like no side table, small bed and couldn’t easily open shower screen over bath!
Stayed 1 night in Nov 2024

10/10 Excellent

judith

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful stay
My daughter and i came for two nights, i dont know what we expected but it surpassed it, what a wonderfull hotel and right on the station. The staff were so helpfull, humerus and kind, the leisure facilitys were good. Thank you everyone for making our stay so special.
Stayed 2 nights in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous building , public rooms great with an amazing staircase. Really convienient to walk into the city. Breakfast was expensive as was the parking but it was convienient
Stayed 2 nights in Nov 2024

4/10 Poor

Ruby

Liked: Cleanliness
Disliked: Staff & service
Very Average
This hotel has recently been renamed The Milner and we have stayed here before but this last trip fell short on our expectations. Pillows were very uncomfortable and water pressure in taps were just a trickle. We paid extra for breakfast, waste of money! Help yourself to barely warm hot breakfast and empty hot plates. Honestly very disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a good atmosphere
Stayed 1 night in Oct 2024

10/10 Excellent

Sinead

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Keith

Liked: Cleanliness, property conditions & facilities
Ok stay
Our room was a Sidings double and when we arrived our room was cold and the thermostat broken, we were offered a portable radiator rather than a change of room. We asked to move and this was arranged although we would have expected our bags to have been moved and this didn't happen. We asked to upgrade and were told this wasn't possible even though we would have paid for this. Our room was noisy with an alarm of some kind going off at 6am for an hour and the cistern was also running meaning we didn't have the hoped for sleep in we were looking forward to. Overall, staff were friendly and helpful and the breakfast was good with plenty of choice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conference Stay
Nice stay for a conference, rooms very well equipped, excellent shower and clean bathroom. Decent coffee facilities and good temperature controls
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah, Grange Over Sands

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to centre
Stayed 2 nights in Sep 2024

8/10 Good

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Just returned from a two night stay best described as ok. The hotel looks impressive and public areas are smart. The room however was small and 'tired'. It was also quite noisy. The location is reasonable being right next to the railway station about half a mile from the centre. Parking was a bonus but expensive. The real let down was breakfast. It is buffet style and on both mornings hot food was almost cold and several items missing. Not great for around £20 a head. Overall, ok but certainly not great and at £160 per night, not cheap T
Stayed 2 nights in Nov 2024

2/10 Terrible

john

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Poor reception service n dirty toilet
Room nice. Linen gorgeous. But only 2 on reception and no porter made it a lengthy check in n poor service. The men’s toilet I then went to stunk and was dirty. Very disappointing as I brought my partner her for her 49th b’day.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot to stay in an amazing location! Be prepared to carry suitcases up stairs on arrival at main doors and no ramp. Bellman not available or seldom.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicolae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Nov 2024

6/10 Okay

SCOTT

Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is very spacious and nice
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and staff were very helpful. The leisure facilities were clean but the temperature settings on steam room and sauna were very high to the point you couldn’t sit down. Showers were also very cold
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine other than our room check in should have been at 3pm but the room wasn’t ready until 5pm but we were given some drinks vouchers at reception and all the staff were very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over the weekend, all the staff were lovely and friendly. Room was clean and tidy. Very modern and well kept
Stayed 1 night in Nov 2024